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Riverine Garden Hotel

3.0 star property

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Photo gallery for Riverine Garden Hotel

Lobby
Lobby sitting area
Family Suite | Desk, free WiFi
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
K-114, Jalan Sulaimani, Chukai, Terengganu, 24000
  • Place, Central Point Kemaman Mall
    ‪5 min walk‬
  • Place, Sultan Ahmad Mosque
    ‪12 min walk‬
  • Place, Cherating Beach
    ‪24 min drive‬

Room options

View all photos for Standard Twin Room, No Windows

Desk, free WiFi

Standard Twin Room, No Windows

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

Desk, free WiFi

Superior Twin Room

  • River view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | Desk, free WiFi

Family Suite

  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Triple Suite

Triple Suite | Desk, free WiFi

Triple Suite

  • River view
  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

Superior Double Room

  • River view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Chukai

Located within a 5-minute walk of Central Point Kemaman Mall, Riverine Garden Hotel is within a 15-minute stroll of Sultan Ahmad Mosque. This 32-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Central Point Kemaman Mall - 5 min walk - 0.3 miles
  • Sultan Ahmad Mosque - 12 min walk - 0.7 miles
  • Cherating Turtle Sanctuary - 22 min drive - 10.5 miles
  • Cherating Beach - 24 min drive - 11.9 miles
  • Natural Batik Factory - 54 min drive - 31.8 miles

Restaurants

  • ‪Pasar Kemaman - ‬3 min walk
  • ‪Restoran MZF - ‬2 min walk
  • ‪Kedai Kopi Klasik - ‬3 min walk
  • ‪Kedai Kopi Kemaman - ‬3 min walk
  • ‪Gerai Makan No. 8 - ‬3 min walk

About this property

Riverine Garden Hotel

Riverine Garden Hotel features free WiFi in public areas and a TV in a common area. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests.
40-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, designer toiletries, and slippers. Desks are also available.

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Jul 13 - Jul 14
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riverine Garden Hotel Cukai
Riverine Garden Cukai
Riverine Garden
Riverine Garden Hotel Chukai
Riverine Garden Chukai
Riverine Garden Hotel Hotel
Riverine Garden Hotel Chukai
Riverine Garden Hotel Hotel Chukai

Frequently asked questions

Are free cancellation options available at Riverine Garden Hotel?

Riverine Garden Hotel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see near Riverine Garden Hotel?

This hotel is located in Chukai within a short 5-minute walk of Central Point Kemaman Mall. You'll also find Bukit Geliga Ch' Akob and Mak Lagam within a short drive.

Is parking available on site at Riverine Garden Hotel?

Yes, self parking is offered for free at the hotel.

Does Riverine Garden Hotel have a casino on the premises?

No, Riverine Garden Hotel doesn't have a casino.

Is there an indoor pool at Riverine Garden Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Riverine Garden Hotel?

Couples will appreciate amenities at this hotel, including a rainfall showerhead and a smart TV in each guestroom, and some feature river views.

Does Riverine Garden Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Riverine Garden Hotel have a restaurant with a breakfast menu?

No, Riverine Garden Hotel doesn't have a restaurant that serves breakfast.

Does Riverine Garden Hotel allow pets to stay for free?

No, pets aren't allowed at Riverine Garden Hotel.

Does Riverine Garden Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Riverine Garden Hotel?

No, there aren't any guestrooms with balconies at Riverine Garden Hotel.

Riverine Garden Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 35 reviews
Rating 8 - Good. 14 out of 35 reviews
Rating 6 - Okay. 8 out of 35 reviews
Rating 4 - Poor. 3 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Fei

Liked: Staff & service, amenities, property conditions & facilities
Overall the stay and location was good except the room a bit of funny small and got a smoking at the corridor. The staff are friend and helpful too.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Noisy surrounding the area and Hotel not provide the parking coupon for customer and result get summons from Majlis Bandaraya.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relcommended
Stayed 1 night in Jan 2020
Verified

8/10 Good

Kacy

Liked: Staff & service, amenities, property conditions & facilities
The view and location is perfect, but need to improve the cleanliness of room (floor and bed).
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Ok Ok Ok ok
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
room service was excellent
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can see the river right out of the window. Near to eateries that famous in Chukai
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels with the best showers in town.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

azita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Hai Peng and Tong Juan....
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
clean room
Stayed 5 nights in Dec 2018
Verified

6/10 Okay

Mohammad Naim

You get what you pay.

There's a lift in this hotel but you need to take the stairs to the 1st floor to use it. Hot water is limited as they are using solar panel to heat the water. WiFi is surprisingly fast with great connectivity.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Syafiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay indeed, room was spacious clean and wifi service is quite good tbh. Staff were very friendly overall stay is pleasant. The only downside its very hard for you to find a parking
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Chee Kiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If book again if going to same location

Clean Hotel very near road side
Verified

6/10 Okay

zack

Hotel & Room is comfortable to stay. nice view to see Kemaman River. near to shop and restaurant. very strategic place to stay.
Stayed 1 night in Dec 2017
Verified

4/10 Poor

Muhd

Disliked: Staff & service
Not so good
Stayed 1 night in Dec 2017
Verified

8/10 Good

Siow Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, cleanses

Location near morning market walking distance to hai Peng cafe. Limited parking slot from 5pm - 8am, maybe can try sold parking coupons
Stayed 1 night in Jul 2017
Verified

6/10 Okay

BillyJean

Liked: Room comfort
Disliked: Staff & service

lesson not learnt

2nd time visit here. Customer service still bad. No welcoming greetings, No thank you after check out. Dont expect much from them. Luckily the room and the shower was nice.
Verified

6/10 Okay

Outstation guy

Liked: Room comfort
Disliked: Staff & service

Beautiful stay

the check in was a breeze, although the front desk personnel is not that friendly. but from my experience in Terengganu, customer service in this state is not their best attributes, so already used to it. the lobby is pretty, but the lift is scary. they should invest to get a new lift. one tip for u guys. you MUST get a room with VIEW. when I enter the room, the view was spectacular. wide window is their strength as the view of the river and mangrove area is beautiful. and during the night, u can sleep while staring at the stars. the bed was comfortable. I love the shower head, the big square type, the one that u get only at 4 or 5 star hotel. however, they maybe could improve in their customer service and friendliness. no smiles when each time I enter the lobby. even there is a strict warning memo at the table saying not to do this and that. I also dont like the style of they put a Coway machine at the hallway for u to take your own hot or cold water. no water heater, mineral water or a small fridge in the room. location of the hotel is strategic, next to a coffee shop, nearby to food stalls and mini market. overall, i'm satisfied as I only paid less than rm100 for a room. i will come again but pls improve in customer service, please.
Verified

6/10 Okay

Johnathan

Liked: Cleanliness
Disliked: Staff & service

Reasonably good stay

I've booked a Family room for 5 nights and was given room 506. The room is reasonably clean and the price is competitive. The stay was reasonably good as compared to the many beach resorts that I have stayed in. The only down side that I experienced is due to the staff/management. The staffs are staying in-house and they are housed in the room beside 506. I can constantly see that this staff room is unlocked and best of all, I can smell heavy cigarette smoke and some days, the whole corridor of the 3rd floor where all the 5-series rooms were, smells like I am in a cigarette hotbox. I have complaint to the front desk, but the lady just give me a blank face and I didn't notice any improvement in this condition. Apart from that, I'd really like to be able to revisit this hotel and/or to recommend annyone to stay here.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel yang bersih dan tempat y strategik.

Penginapan yang memuaskan, bilik yang sangat selesa.
Verified

6/10 Okay

Zan

Liked: Cleanliness

Nice clean hotel close to shops n eating place.

It was a good stay..not difficult to find..only set back was the one way traffic makes yr trip to n fro that more tedious. Room was good ...nice shower..we had a room looking over the river that ws nice. Good well known Kooitiam nearby.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Value for Money

1) Room clean.. good 2) Location wise.. good. 3) Shower.. great water pressure. 4) Hotel operations.. less than 2 years.
Verified

10/10 Excellent

Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Verified traveler

Stayed 1 night in Aug 2019