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First Residence Hotel

3.0 star property
Hotel in Chukai with a 24-hour front desk and a restaurant

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Photo gallery for First Residence Hotel

Deluxe | In-room safe, desk, iron/ironing board, free WiFi
Room amenity
Reception
Front of property
Deluxe | Bathroom | Shower, free toiletries, bidet, towels

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
119, Jalan Sulaiman, Bandar, Chukai, Terengganu, 24000
  • Central Point Kemaman Mall
    ‪7 min walk‬
  • Sultan Ahmad Mosque
    ‪12 min walk‬
  • Pantai Cherating
    ‪16 min drive‬

Room options

About the neighborhood

Chukai

First Residence Hotel is a short stroll from Central Point Kemaman Mall and Sultan Ahmad Mosque. This 99-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Central Point Kemaman Mall - 7 min walk - 0.4 miles
  • Sultan Ahmad Mosque - 12 min walk - 0.7 miles
  • Pantai Cherating - 16 min drive - 8.7 miles
  • Cherating Turtle Sanctuary - 18 min drive - 10.1 miles
  • Cherating Beach - 20 min drive - 11.5 miles

Restaurants

  • ‪Pasar Besar Chukai - ‬4 min walk
  • ‪Kedai Kopi Klasik - ‬3 min walk
  • ‪Ayoh Kopi - ‬6 min walk
  • ‪Restoran Tong Juan - ‬6 min walk
  • ‪Kedai Kopi Kemaman - ‬3 min walk

About this property

First Residence Hotel

Hotel in Chukai with a 24-hour front desk and a restaurant
First Residence Hotel features free WiFi in public areas and a TV in a common area. Front-desk staff are standing by 24/7 to assist with any requests.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer free toiletries and bidets. Coffee makers, safes, and phones are also available.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 50.00 per day

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 8:00 AM—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

First Residence Hotel Cukai
First Residence Cukai
First Residence Hotel Chukai
First Residence Chukai
First Residence
First Residence Hotel Hotel
First Residence Hotel Chukai
First Residence Hotel Hotel Chukai

Frequently asked questions

What can I see within easy reach of First Residence Hotel?

This hotel is located in Chukai, a short 6-minute walk from Central Point Kemaman Mall and also 12 minutes on foot from Sultan Ahmad Mosque. You'll also find Bukit Geliga Ch' Akob and Mak Lagam within a short drive.

Is parking available on site at First Residence Hotel?

No, there isn't parking available at the hotel.

Does First Residence Hotel feature a casino at the property?

No, First Residence Hotel doesn't have a casino.

Is there an indoor pool at First Residence Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at First Residence Hotel?

Couples staying at this hotel will appreciate amenities like a restaurant and a 24-hour front desk plus some guestrooms include city views.

Does First Residence Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does First Residence Hotel have a restaurant with a breakfast menu?

No, First Residence Hotel doesn't have a restaurant that serves breakfast.

Does First Residence Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at First Residence Hotel.

Are there connecting rooms at First Residence Hotel?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at First Residence Hotel?

No, you won't find guestrooms with balconies at First Residence Hotel.

First Residence Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 4 out of 47 reviews
Rating 8 - Good. 17 out of 47 reviews
Rating 6 - Okay. 10 out of 47 reviews
Rating 4 - Poor. 10 out of 47 reviews
Rating 2 - Terrible. 6 out of 47 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Muhammad Asyraf

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. No one at the reception and we have to wait for more then 15mins before get into our room. The hotel a bit dull and the smell is terrible like an old building. Poor cleanliness. You can see dust from the fan ventilation inside toilet
Stayed 2 nights in May 2022

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities
Nothing interesting.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area a reception you would think the rest of the hotel would be a great experience. Not the case. The hallway to the room has old stained carpets. The hotels smell is a musty odour. The room also smelt the same and felt damp. The shower head was leaking.
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort

Musty hallway and room

The price was okay. Firstly I was given a small room but no smell. Then, the water heater got short circuit, so I was transferred to another room for the other night, a bigger room but the room was so musty. I had to ask for some air freshener from the staff. They were kind to give me one but it wasn't much help.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family and small children
just nice. hotel kat tengah2 bandar. senang nak cari makan, parking pun dekat.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Tuk, New New York

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fast wifi
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Pool!
Stayed 1 night in Apr 2019

8/10 Good

Ahmad

Business traveler
Liked: Cleanliness, staff & service
Just ok & all right
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Nor Aman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Sog, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor hotel

With a broken bathroom’s door, a spoilt shower holder, loose shower and smelly room.
Stayed 1 night in Oct 2018

8/10 Good

Kuk Chian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Izety

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Dirty and with strong smoking smell
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Nurhafizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome place

Nice place.. Spacious..clean..easy access to many shops,restaurant and banks.. Walking distance..

6/10 Okay

Alfred

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient town hotel

Simple, new and clean. Conveniently located in the town center. However the room, without windows, was a bit claustrophobic.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable good stay and nice hotel.

Good location and easy to chill out... Overall the hotel service was good and assistance from reception are welcoming.
Stayed 1 night in Sep 2017

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