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Grand Hyatt Kauai Resort and Spa

4.5 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Grand Hyatt Kauai Resort and Spa

3 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Front of property - evening/night
View from room
Dinner served, Hawaiian cuisine, beach views

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
1571 Poipu Road, Koloa, HI, 96756
  • Place, Poipu Bay Golf Course
    ‪3 min walk‬
  • Place, Maha'ulepu Heritage Trail
    ‪5 min walk‬
  • Place, Poipu Beach
    ‪19 min walk‬
  • Airport, Lihue, HI (LIH)
    ‪26 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Club Lounge Access)

Hypo-allergenic bedding, in-room safe, blackout drapes

Club Room, 1 King Bed (Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(22 reviews)
  • 500 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(17 reviews)
  • 498 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Resort View

9.6 out of 10
Exceptional
(15 reviews)
  • 500 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 Bedroom, Ocean View

  • 1206 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Suite, 1 Bedroom

  • 1206 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 500 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Partial Ocean View

9.8 out of 10
Exceptional
(6 reviews)
  • 500 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Resort View

9.6 out of 10
Exceptional
(10 reviews)
  • 500 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(13 reviews)
  • 500 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Poolside (Pool Suite)

Suite, 1 Bedroom, Poolside (Pool Suite) | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 Bedroom, Poolside (Pool Suite)

  • 725 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom | View from room

Grand Suite, 1 Bedroom

  • 1152 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Ocean View, Oceanfront

Royal Suite, 1 Bedroom, Ocean View, Oceanfront | Hypo-allergenic bedding, in-room safe, blackout drapes

Royal Suite, 1 Bedroom, Ocean View, Oceanfront

  • 1496 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite (ALII)

Suite (ALII) | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite (ALII)

  • 1640 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Ocean View

Presidential Suite, 1 King Bed, Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Presidential Suite, 1 King Bed, Ocean View

  • 2250 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Koloa

Located in Poipu, Grand Hyatt Kauai Resort and Spa is within a 5-minute walk of popular attractions such as Poipu Bay Golf Course and Maha'ulepu Heritage Trail. This 605-room, 4.5-star hotel has 3 outdoor pools along with a golf course and a full-service spa.

What's nearby

  • Poipu Bay Golf Course - 3 min walk - 0.2 miles
  • Maha'ulepu Heritage Trail - 5 min walk - 0.3 miles
  • Shipwreck Beach - 7 min walk - 0.4 miles
  • Brennecke Beach - 15 min walk - 0.8 miles
  • Poipu Beach - 19 min walk - 1.0 mile

Getting around

  • Lihue Airport (LIH) - 28 min drive

Restaurants

  • ‪Brennecke's Beach Broiler - ‬20 min walk
  • ‪The Point At Poipu - ‬11 min walk
  • ‪Puka Dog - ‬20 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Keoki's Paradise - ‬4 min drive

About this property

Grand Hyatt Kauai Resort and Spa

Luxury hotel on the beach, with 3 outdoor pools
Grand Hyatt Kauai Resort and Spa features a golf course, a full-service spa, and 3 outdoor pools. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach hotel include a lazy river, a 24-hour gym, and a sauna.
65-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Other standard amenities include furnished lanais, refrigerators, and espresso makers.
A golf course, 2 outdoor tennis courts, a 24-hour health club, and complimentary bicycles are featured at the hotel. 3 outdoor swimming pools are on site along with a lazy river and a waterslide. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Anara Spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Uncovered valet parking on site (USD 47.18 per day; includes in/out privileges)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 24 to 55 per person
  • 2 coffee shops/cafes
  • 2 poolside bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Hale Nalu
  • Ilima Terrace
  • Seaview Terrace
  • Stevenson's Library
  • Tidepools

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 24-hour pool access
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf course
  • Golf driving range
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Microwave on request
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 64,002 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 65.29 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 24 to 55 per person
  • Uncovered valet parking fee: USD 47.18 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-207-370-2400-01
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is TA-207-370-2400-01.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Grand Hyatt Kauai
Grand Hyatt Kauai Koloa
Grand Hyatt Kauai Resort
Grand Hyatt Kauai Resort Koloa
Grand Hyatt Resort Kauai
Hyatt Grand Kauai
Hyatt Kauai
Hyatt Kauai Resort
Hyatt Resort Kauai
Kauai Grand Hyatt
Grand Hyatt Kauai Resort Spa

Frequently asked questions

Is free cancellation available at Grand Hyatt Kauai Resort and Spa?

Grand Hyatt Kauai Resort and Spa offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hyatt Kauai Resort and Spa?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Kauai Resort and Spa on Jan 10, 2026 start from $620.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Grand Hyatt Kauai Resort and Spa?

This hotel is situated in Poipu, just steps from Poipu Bay Golf Course and Maha'ulepu Heritage Trail, and within a short walk of Shipwreck Beach. You'll also find Poipu Beach and Lawai Beach within a short drive.

Is parking available on site at Grand Hyatt Kauai Resort and Spa?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 47.18 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Grand Hyatt Kauai Resort and Spa?

Anara Spa is the hotel's spa and services include Swedish massages, sports massages, hydrotherapy, and aromatherapy.

Does Grand Hyatt Kauai Resort and Spa feature a casino on the premises?

No, Grand Hyatt Kauai Resort and Spa doesn't have a casino.

Will I find an indoor pool at Grand Hyatt Kauai Resort and Spa?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have 24-hour pool access.

What amenities will couples enjoy at Grand Hyatt Kauai Resort and Spa?

This beachfront hotel offers plenty of amenities for couples including 3 outdoor pools, 2 poolside bars, and a beachfront restaurant.

Does Grand Hyatt Kauai Resort and Spa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Grand Hyatt Kauai Resort and Spa feature a restaurant that includes a breakfast menu?

Yes, Grand Hyatt Kauai Resort and Spa has 2 cafes, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Grand Hyatt Kauai Resort and Spa allow pets to stay for free?

No, pets aren't allowed at Grand Hyatt Kauai Resort and Spa though service animals are welcome.

Does Grand Hyatt Kauai Resort and Spa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Grand Hyatt Kauai Resort and Spa?

The closest major airport to Grand Hyatt Kauai Resort and Spa is Lihue Airport (LIH), which is 15.1 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Grand Hyatt Kauai Resort and Spa?

Yes, every guestroom at Grand Hyatt Kauai Resort and Spa comes with a furnished lanai with some featuring ocean or garden views.

Does Grand Hyatt Kauai Resort and Spa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Hyatt Kauai Resort and Spa.

Grand Hyatt Kauai Resort and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1005 reviews
Rating 8 - Good. 161 out of 1005 reviews
Rating 6 - Okay. 50 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 4 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are outstanding (especially Victor at the Front Desk!); they make you feel welcome, relaxed and taken care of. Photos do not do the property justice as not only is it gorgeous but peaceful, and you can hear the waves from just about anywhere. The rooms are spacious, comfortable and clean. The in-room coffee maker makes a nice cup of coffee - perfect for relaxing on the lanai. Make sure you sign up for the classes before arrival as they will enhance your experience. This resort is a true gem, and the only place I stay when visiting Kauai.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here! Great restaurants, and the pool areas are amazing. Very relaxing and tranquil
Stayed 7 nights in Sep 2025

10/10 Excellent

Kim S

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the scenery
Stayed 7 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities
Relaxing and Amazing!
Stayed 5 nights in Sep 2025

8/10 Good

Negin Hakim

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Velda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property! Looks like some of the common area like elevators could be updated. Room was regularly cleaned and food and drinks were good. Best views of the skies at night while sitting on the beach.
Stayed 7 nights in Aug 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing hotel we’ve ever stayed at! Couldn’t recommend it enough. The nespresso machines in the room along with the free laundry is a very nice touch.
Stayed 7 nights in Sep 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt staff did an amazing job during our stay - from Tom, the concierge who planned our tours to the entire hotel team, they provided excellent service and wanted to ensure we had a wonderful time. Our ocean view room was perfect and very private and we loved the onsite restaurants. We would definitely return! The resort location is perfect.
Stayed 6 nights in Sep 2025

6/10 Okay

Katharine, Leesburg

Traveled with partner
Liked: Amenities
Guest rooms are ridiculously outdated and old. The lobby and grounds are beautiful. The room was a major disappointment. The first room we had to move from because of the overwhelming smell of mold.
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been going to Kauai for the past eight years. This had to be one of the best resorts we’ve stayed at. Everybody was so friendly. All the restaurants were so good overall everything was an amazing experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Keri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first floor, ocean & garden view was delightful. We could see the Luau from our lanai. We enjoyed meals at Ilima Terrace (Eugene & Tom or Tim? were great!), also meala at Stevenson's Library, poolside, and, best of all, Tidepools (where Clark & Ridge served us wonderfully). Ben at the front desk helped us so often, too. The complimentary champagne (celebrating our 50th) was so lovely! Mahalo. I enjoyed hula lessons and lei making with Moani so very much. I was sad that the Hawaiian history & culture movie was cancelled but that was my only disappointment. Having the sunrise walk cancelled was not a problem; I took my own walk alone...very peaceful. Poolside for me is heaven on earth. Thank you (and everyone else) so much for making this place my eternal "happy place."
Lunch at Ilima Terrace
Leaving our welcome leis and bidding a somewhat sad but grateful farewell.
Stayed 3 nights in Aug 2025

10/10 Excellent

John Jeffery Moon,, Broken Arroe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large property, lots of options for swimming. Staff was very helpful and friendly despite a snafu with our reservation via Expedia. Breakfast buffet advance purchase is advised. Room was clean and comfortable with great streaming options to TV.
View from room balcony
Stayed 7 nights in Aug 2025

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The Hyatt property is beautiful! The pools are amazing, but the restaurants are limited and not kid friendly. The view terrace restaurant was horrible! My husband and I sent our food back it was so bad and the service was awful. We were very disappointed in how rude all the food staff was to us. The Hyatt staff was kind and friendly though. The beach front is great, but too rocky and waves to go in it. I don’t think we’ll stay here again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property
Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

8/10 Good

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning resort in an even more stunning location. Super expensive, so you just have to decide whether it’s worth the money or not. We stayed for 6 nights. Would likely only stay for 3 next time and split it up a little. Pros: - probably the best place on the island to stay. The island itself is hands down fabulous. - 5 min drive to a few nice restaurants like Brenneke’s, Keoki and Isola Cucina. - loved the lagoon. Nice to hear the ocean but still be in the resort. The whole pool area is really excellent from the fun lazy river to the lagoon. We are a family of four with a ten and twelve year old. The pool options were great for us. - pool waiting staff were really good, particularly Ian and Katelyn. - beds were really comfortable. All of us slept really well. Cons: - really over priced, particularly evening dinner options for families - room was okay. Nothing wrong with it but just needs upgrading, especially bathrooms. - no matter how many times we asked for shampoo and conditioner, they did not replace it. Not ideal when coming in from the beach. Gave up and bought some. Small things that were more an inconvenience, but definitely didn’t spoil our stay. Overall, we would definitely stay here again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Grand Resort is everything Paradise is about
Saltwater lagoon next to ocean
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, well maintained, amazing location, a real gem!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property. Very friendly staff, beautiful accommodations. But the staff was was pleasurable and wonderful dining options. Beautiful grounds. It’s the type of vacation where you could just stay out and relax in luxury.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

LYNN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 8 nights in May 2025

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