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Metropole

3.0 star property
Hotel in Kolkata with a 24-hour front desk and a coffee shop

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Photo gallery for Metropole

Property entrance
Deluxe Double Room | Premium bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; international cuisine
Bar (on property)
Room amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Room service
  • Air conditioning
  • Parking included

Explore the area

View in a map
174 Sarat Bose Road, Kolkata, West Bengal, 185202
  • Kalighat Kali Temple
    ‪17 min walk‬
  • South City Mall
    ‪4 min drive‬
  • Victoria Memorial
    ‪5 min drive‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 600 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

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About the neighborhood

Kolkata

Located in Ballygunge within a 5-minute walk of Deshapriya Park, Metropole is within a 15-minute stroll of Rabindra Sarobar Stadium. This 3-star hotel has 24 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Kalighat Kali Temple - 17 min walk - 0.9 miles
  • Gariahat Market - 18 min walk - 1.0 mile
  • South City Mall - 4 min drive - 1.4 miles
  • Victoria Memorial - 5 min drive - 2.3 miles
  • New Market - 7 min drive - 3.2 miles

Getting around

  • Kalighat Station - 11 min walk
  • Kolkata Lake Garden Station - 13 min walk
  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 56 min drive

Restaurants

  • ‪Maharaj Snacks - ‬1 min walk
  • ‪Udipi Home - ‬2 min walk
  • ‪Barista - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Maharani - ‬1 min walk

About this property

Metropole

Hotel in Kolkata with a 24-hour front desk and a coffee shop
Metropole features free WiFi in public areas, meeting rooms, and conference space. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, free newspapers, and laundry facilities.
LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer spring water baths and free toiletries. Refrigerators, minibars, and coffee makers are other standard amenities.

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Reception

Hyatt Centric Ballygunge Kolkata

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 56 reviews
$85 nightly
The price is $89
Sep 26 - Sep 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 1,000 for adults and INR 850 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 1000 for adults and INR 850 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: noon—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Metropole Hotel Kolkata
Metropole Kolkata
Metropole Hotel
Metropole Kolkata
Metropole Hotel Kolkata

Frequently asked questions

Are free cancellation options available at Metropole?

Metropole offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What can I see around Metropole?

This hotel is situated in Ballygunge within a 10-minute walk of Deshapriya Park and Rabindra Sarobar Stadium. You'll also find Ramakrishna Mission Institute of Culture and Nirmal Hriday less than a mile away.

Will I be able to park at Metropole?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Metropole include a casino at the property?

No, Metropole doesn't have a casino.

Will I find an indoor pool at Metropole?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Metropole?

Amenities that appeal to couples at this hotel include a spring water bath, a minibar, and premium bedding.

Does Metropole have a hot tub?

No, this hotel doesn't have a spa tub.

Does Metropole have a restaurant with a breakfast menu?

Yes, Metropole serves buffet breakfast each morning for a surcharge from its restaurant.

Will Metropole allow pets to stay for free?

No, pets aren't allowed at Metropole.

Are there connecting rooms at Metropole?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Metropole?

The closest major airport to Metropole is Netaji Subhash Chandra Bose Intl. Airport (CCU), which is 14.3 mi away (56 minutes by car).

Can I book a room with a balcony at Metropole?

No, you won't find guestrooms with balconies at Metropole.

Reviews

Metropole Reviews

7.0

Good

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities
Rating 10 - Excellent. 7 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 5 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

Reviews

2/10 Terrible

Mousumi

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

MANMOHAN

Stayed 4 nights in Dec 2024

8/10 Good

John

Stayed 1 night in Jan 2023

8/10 Good

Sajid

Stayed 2 nights in Dec 2022

10/10 Excellent

Kushal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

Decent stay. Breakfast is not great but will do. You have to walk outside to get to the breakfast area so dont go out in your slippers, especially if its been raining. (when it rains, water collects in the outside area) Walls are on the thin side, so if you're a light sleeper, make sure you have ear plugs. Overall, its good enough given the price.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
good and value for money. staffs are nice. lifts and floor lobby could be better
Stayed 3 nights in Oct 2019

4/10 Poor

masum

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The friendly staff, easy check in and guest service
Stayed 1 night in Jun 2019

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip to Kolkata

Nice hotel and good food. The staff is very helpful and friendly.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service was bit slow otherwise the stay was pleasant
Stayed 1 night in May 2019

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
clean and comfortable, although there was some damp on the walls.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Decent hotel at a good location, have stayed quite a few times and not disappointed
Stayed 2 nights in Mar 2018

8/10 Good

Rumana, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for stay.

Overall environment, stuff, food are good. Also it is easy to get transport from the door of hotel. You may taste best sweets & street foods of Kolkata in front of the hotel. Hospital , Cinema hall and pharmacy within a walking distance. You can also shop around at nearby place Gariahat for fantastic collections dresses.
Stayed 4 nights in Feb 2018

8/10 Good

Venkatesha, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at decent locality

Nice comfortable stay. Staff are very helpful and take nice care of guests
Stayed 4 nights in Jan 2018

4/10 Poor

Sahil, Pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent room with a very untidy bathroom.

Bedroom area was decent but the Bathrooms were really untidy. There was only 1 small light source in the bathroom and could hardly get any light in the shower area. The toilet flush would suddenly start anytime of the day and go on for 15mins. I asked the hotel staff to look into it bt they were least bothered and had a reply saying "This keeps happening!".

2/10 Terrible

Vinita, S. Toronto.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zero value for money

Felt ripped off by the price . Front desk staff is good. Rooms are dirty and so are the bathrooms. A/c makes too much noise. Every thing is old and outdated and dirty. Would never go back. Stay in a lodge for less than half the price and that way you know you have no facilities.

10/10 Excellent

Hishal, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel with good service

great Service by vishal and Firdaos Not so far from Eden Gardens. very friendly service. security gaurd Franklyn helpful. Food was great and very tasty. If you coming to the hotel from the airport, use a Uber or a olataxi.

4/10 Poor

Santosh, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel

I stayed this hotel 3 years back and everything was perfect, the hotel is not maintained at all,It lags basic amenities,During breakfast the staff doesnt even know how to prepare a good tea, Wifi is not free, they charged me but I am yet to receive bill for the same, apart from location this hotel is not worth of money we spend...

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel not worth the price

The hotel room served the purpose of a place to stay. Breakfast was below acceptable standard. Internet wifi was not included in the price.Staff was good, but overall not a place I could recommend to stay at.

2/10 Terrible

Raha Hussain

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

K.w., HongKong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy beds, nice staffs, good location.

Location of the hotel is good. Nearby markets and cafés. Staffs are very nice and helpful. Room is not big, but very neat and tidy, a.c. Works very well and it is very important for super hot Calcutta. Hotel breakfast is complimentary but it tastes awful. Overall is good and valued for money. Good choice for stays

6/10 Okay

Preyas

Liked: Cleanliness, room comfort

Nice hotel in the south of Kolkata

It was a good and comfortable experience. The breakfast spread could be slightly more. Food was good and staff was very helpful

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