ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

5.0 star property

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Photo gallery for ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Outdoor pool
Meeting facility
2 bars/lounges
2 bars/lounges
Separate tub and shower, rainfall showerhead, designer toiletries

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 JBS Haldane Avenue, Kolkata, West Bengal, 700046
  • Place, Milan Mela
    ‪7 min walk‬
  • Place, Science City
    ‪18 min walk‬
  • Place, New Town Eco Park
    ‪31 min drive‬
  • Airport, Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪44 min drive‬

Room options

Exclusive Room, 1 Queen Bed, City View, Tower

9.4 out of 10
Exceptional
(21 reviews)
  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Double Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Luxury Suite, 1 Bedroom, City View

  • City view
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom, City View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 996 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Exclusive Room, 2 Twin Beds, City View, Tower

  • City view
  • 527 sq ft
  • Sleeps 2
  • 2 Twin Beds

House, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kolkata

Located in Tangra, ITC Royal Bengal, a Luxury Collection Hotel, Kolkata is within a 15-minute drive of popular attractions such as New Market and Howrah Bridge. This 456-room, 5-star hotel welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool. It's connected to the convention center in central Kolkata, and a short drive from Milan Mela and Science City.

What's nearby

  • Milan Mela - 7 min walk - 0.4 miles
  • Science City - 18 min walk - 1.0 mile
  • Victoria Memorial - 19 min drive - 4.1 miles
  • New Market - 19 min drive - 3.7 miles
  • New Town Eco Park - 31 min drive - 8.7 miles

Getting around

  • Phoolbagan Station - 5 min drive
  • Bengal Chemical Station - 6 min drive
  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 37 min drive

Restaurants

  • ‪Beijing Restaurant - ‬19 min walk
  • ‪Big Boss - ‬19 min walk
  • ‪Grand Market Pavillion - ‬3 min walk
  • ‪Golden Joy - ‬20 min walk
  • ‪JW Lounge - ‬4 min walk

About this property

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata features a full-service spa, an outdoor pool, and a children's pool. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour gym, meeting rooms, and conference space.
52-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. Other amenities include minibars, electric kettles, and laptop-compatible safes. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Kaya Kalp has 7 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Avartana
  • Grand Market Pavilion
  • Ottimo Cucina Italiana
  • Royal Vega
  • The Sky Point

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 60,000 square feet of conference space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for INR 2000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Hotel
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Kolkata

Frequently asked questions

Is a free cancellation option available at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata on May 15, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

This hotel is situated in Tangra within a short 13-minute walk of Science City and also 9 minutes on foot from Milan Mela. You'll also find New Market and Salt Lake Stadium within a short drive.

Will I be able to park at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

Kaya Kalp is the hotel's spa and services include couples treatments, body treatments, massages, and mani/pedis.

Does ITC Royal Bengal, a Luxury Collection Hotel, Kolkata have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 4 restaurants, and a full-service spa at this hotel.

Does ITC Royal Bengal, a Luxury Collection Hotel, Kolkata feature a casino at the property?

No, ITC Royal Bengal, a Luxury Collection Hotel, Kolkata doesn't have a casino.

Is there an indoor pool at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

There are plenty of amenities for couples at this hotel, including 4 restaurants, an outdoor pool, and a full-service spa.

Are there hot tubs at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

No, but guests can enjoy a steam room at this hotel.

Does ITC Royal Bengal, a Luxury Collection Hotel, Kolkata have a restaurant that serves breakfast?

Yes, ITC Royal Bengal, a Luxury Collection Hotel, Kolkata has 4 restaurants, and serves breakfast for a surcharge.

Does ITC Royal Bengal, a Luxury Collection Hotel, Kolkata allow pets to stay free of charge?

No, pets and service animals aren't allowed at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata.

Are there connecting rooms at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

The closest major airport to ITC Royal Bengal, a Luxury Collection Hotel, Kolkata is Netaji Subhash Chandra Bose Intl. Airport (CCU), which is 9.4 mi away (37 minutes by car).

Can I book a room with a balcony at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata?

No, there aren't any guestrooms at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata that offer a balcony.

Does ITC Royal Bengal, a Luxury Collection Hotel, Kolkata host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata.

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 235 out of 322 reviews
Rating 8 - Good. 37 out of 322 reviews
Rating 6 - Okay. 19 out of 322 reviews
Rating 4 - Poor. 11 out of 322 reviews
Rating 2 - Terrible. 20 out of 322 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities
awesome staff and property as always
Stayed 1 night in Jan 2026

10/10 Excellent

FAZLE, KOLKATA

Stayed 1 night in Feb 2026

10/10 Excellent

Aaron, Santa Fe

Stayed 4 nights in Jan 2026

10/10 Excellent

debmalya

Stayed 1 night in Jan 2026

10/10 Excellent

debmalya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Above and beyond expectations- one of the cleanest 5 star hotels I have been to and the service was excellent !!
Rooftop Bar with live music
Stayed 1 night in Jan 2026

6/10 Okay

Baishakhi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in with Sambhava was perfect. Room was great - but dust inside the closets. Front desk often did not understand what we needed. Breakfast at the Pavillion kitchen was chaotic to say the least. Parking was difficult, again, because of communication gap.
Stayed 6 nights in Jan 2026

8/10 Good

Kakali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I regularly stay at ITC Royal Bengal whenever I visit Kolkata, and since 2022 it has been my preferred hotel for my trips to India. I usually stay for 2–3 weeks each year, and the hotel generally offers a high standard of comfort and hospitality. A special mention to Jay from the Bell Desk, who has been assisting me since my first stay and always remembers me—something I truly appreciate. While the overall stay was comfortable, my breakfast experience this time was disappointing. On multiple mornings, service was slow, I was not attended to promptly, and simple orders took an unusually long time despite arriving early. The breakfast area felt understaffed and poorly coordinated. That said, I want to highlight the excellent service recovery by Debdut Mukherjee, who handled the situation with patience, empathy, and professionalism. He took the time to listen and personally ensured I was taken care of, which made a significant difference. I would also like to acknowledge Rishav and Rohan at the Front Desk, and Traishik from the breakfast team, for their courteous and welcoming behavior. There is room for improvement in breakfast service coordination, but the dedication of certain team members is the reason I continue to choose ITC Royal Bengal for my stays in Kolkata.
Stayed 13 nights in Jan 2026

10/10 Excellent

Chandrima

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
9 out of 10. Everything is exceptional except 1 or 2 incident in relation to food hygiene. We stayed here 7 nights and hotel staffs been very helpful and friendly. Housekeeping staffsI Sujay, Krishna, Baban, bishu & prabitra fulfilled all housekeeping & cleaning requirements. Especially Sujay was top-notch & really helpful. Food was delicious including breakfast buffet, lunch buffet & in-room dining. Rahul, who attended us for all our needs, was excellent at his duty & very friendly. Tathagata , duty manager, helped us in many ways in terms of room preference etc, always pro-active, quick on decisions and customer oriented. Thanks to Tathagata for taking care of us when we checked-in late night after long flight. Raajdeep was really helpful. Staff Supriyo was excellent in lunch buffet. Only concern regarding Grand Pavillion breakfast /lunch buffet - staffs don’t follow hygiene norms (bare hands & no gloves), multiple food items left open in buffet however nobody from hotel management staffs bothered about it( multiple buffet manager allocated for buffet management but they were not so friendly / alert / proactive at all), seems under staffed in buffet to attend customer needs. It’s recommended to maintain hygiene so that customer can enjoy delicious items without any concern. We prefer ITC Royal over any other 5 star hotel in Kolkata for its amazing hospitality, spacious apartment option with wheelchair accessibility, friendly staffs at the entrance & excellent bellboys.
Maa Durga inside ITC Royal
Stayed 7 nights in Jan 2026

10/10 Excellent

Deep

Stayed 4 nights in Jan 2026

10/10 Excellent

Varsha, Winter Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

2/10 Terrible

Souvik

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The manager was extremely noncoperative. Didn’t provide any proper information. The property is terrible. Rooms are not worth the value.
Stayed 1 night in Jan 2026

10/10 Excellent

Bernadette, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff - from check in to Concierge to housekeeping and restaurants and especially driver - OUTSTANDING !!
Stayed 3 nights in Jan 2026

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at ITC Royal Bengal for three nights and had a wonderful experience. Check-in was smooth, and the reception staff upgraded me to a beautiful Exclusive Room with a fantastic view of the city skyline. Service throughout the stay was excellent, from housekeeping to dining. A special mention for the in-room dining team. On the night of December 31st, my sister and I returned late from a gathering and placed an order around 2:30 a.m. Despite the late hour, the team called to confirm the order and delivered freshly cooked, hot food within an hour. That level of service and care truly stood out and made us feel very well looked after. The restaurants were equally impressive, offering high-quality food with a great variety. I also loved spending time at the Sky Lounge. I met friends there a few times and thoroughly enjoyed the live music, ambiance, and overall vibe of the place. What really sets ITC Royal Bengal apart is the balance of luxury, warmth, and professionalism. Every interaction, from the front desk to dining and housekeeping, reflected genuine hospitality. I would absolutely choose to stay here again whenever I visit Kolkata to see friends and family. Highly recommended for anyone looking for a refined, comfortable, and memorable stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at ITC Royal Bengal for three nights and had a wonderful experience. Check-in was smooth, and the reception staff upgraded me to a beautiful Exclusive Room with a fantastic view of the city skyline. Service throughout the stay was excellent, from housekeeping to dining. A special mention for the in-room dining team. On the night of December 31st, my sister and I returned late from a gathering and placed an order around 2:30 a.m. Despite the late hour, the team called to confirm the order and delivered hot, freshly cooked food within an hour. That level of service and care truly stood out and made us feel very well looked after. The restaurants were equally impressive, offering high-quality food with a great variety. I also loved spending time at the Sky Lounge. I met friends there a few times and thoroughly enjoyed the live music, ambiance, and overall vibe of the place. What really sets ITC Royal Bengal apart is the balance of luxury, warmth, and professionalism. Every interaction, from the front desk to dining and housekeeping, reflected genuine hospitality. I would absolutely choose to stay here again whenever I visit Kolkata to see friends and family. Highly recommended for anyone looking for a refined, comfortable, and memorable stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ricky

Stayed 1 night in Jan 2026

10/10 Excellent

Indrani

Stayed 1 night in Dec 2025

10/10 Excellent

Amit, Monmoth Junction

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and services were great as expected in a five star hotel. I was quickly upgraded to a better room after some system issues, appreciated.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nitin, GLEN ALLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and well maintained
Stayed 2 nights in Dec 2025

10/10 Excellent

AMITABH

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, prompt and helpful Food in Grand Market Pavilion was outstanding! Rooftop Bar was excellent Overall a truly 5 star visit, will gladly return to stay here again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Dhritikshama

Stayed 2 nights in Dec 2025

10/10 Excellent

Senjuti

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Stayed 4 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Kolkata before our flight home and wanted to treat ourselves. Fantastic service, all staff very helpful and accommodating, nothing way too much. Pool was quiet and relaxed and a well equipped gym. Breakfast was amazing! Lots of choice with local favourites and our waiter Aditya was amazing and arrange a lovely cake for use to take away. Will certainly be coming back.
Stayed 1 night in Dec 2025

10/10 Excellent

Huma

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jaskaran Singh, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and amazing rooms
Stayed 2 nights in Nov 2025