The Park Kolkata5.0 out of 5.0
Recent guest reviews
once again we had an event at the park kolkata, event was successfully completed without any problems. we needed wifi that worked excellent for our event. we are satisfied with the services provided by the park hotel. everything went good for us.
No hotel can probably come close to beating The Park on location. Placed right in the center of Park Street and housed in an old quintessential building The Park seems to bring about a glamorous and modern feel starting at the main lobby. The Duplex room is spacious and suitably furnished. The hotel also offers a decent dining experience in house with more than 3 restaurants and lounges/bars, one them is open round the clock. Cons: The wall mounted AC control is a bit cumbersome, a remote control is sorely missed. Having to pay extra for checking in earlier More options on their in room dining menu All in all, while they can get a few things better, I found the staff I interacted with very efficient and polite. Stayed only one night, and it was a great experience.
The best part of this hotel is that it has four lounges/Disco to party where the in-house guest gets complimentary entry. The room in general are spacious with all toiletries provided. The service of the staffs are excellent who has a smile all the time. The hotel also has swimming pool with Sauna, steam bath and jacuzzi facility as well. The in-house restaurants are good with good variety of food. We will surely comeback for all our future trips to kollata
I stayed here as it has a great location. Great comfortable bed, good spacious room. However, a few things that need fixing. The toilet exhaust fan is not working and hence an odor, 2 lightings need replacement, toilet roll holder is loose.
Was informed about Park Kolkata being one of the iconic hospitals on Park Street and tried this during my business visits on 2-3 occassions. While my overall experience was good, the hotel definitely needs to figure out its value proposition. Being a SPG platinum, I was treated to upgrade on one occassion which was a nice gesture. The overall room quality is good with decent sleep quality and nice in-room amenities. The in-room dining options were good, however, the food quality can be improved slightly especially the morning packed breakfast. Also, there was a lot of noise from the in-house disco / party area and while entering, there were so many guests who were there at the hotel just to party which felt a little weird.
So I had booked a room at The Park, Kolkata for the 15th of August via Goibibo. On reading the recent reviews of the guests, I was made aware of the fact that the hotel is undergoing a renovation of sorts and that the quality of service has deteriorated massively. I called the 09874149000(the hotel lobby) at 2.08pm on the 7th of August, 2017 in order to find out if the swimming pool would be functional for the period of my stay. A lady called Simran received the call and rudely told me that I should have called Aqua, the pool, instead. I also raised concerned about the fact that the bad reviews on different websites regarding the current state of the Hotel, with the hope that she would give me a positive assurance. She impudently told me that I shouldn't have booked The Park and that she could do nothing about it now. I asked for her name, after which, she cut the call immediately. I was extremely astonished at the discourteous and impolite behaviour of Simran. I had expected a heritage hotel like The Park to hire more sensitive, polite and helpful staff who would always be ready and willing to take critical feedback and work towards maintaining as well as improving the standard of your hotel. Belonging to the tourism and hospitality business myself, this is the first time I have interacted with such a rude receptionist at a 5 Star hotel. I request The Park to take cognisance of this uncouth behaviour as displaced by Simran. Looking forward to a happy stay at The Park. Warm Regards.
the hospitality over here was very nice .. loved this place ,. nice & gd quality food the staff was very gd behaved. will come again &again. the internet is free here so its gd 2 have a internet in cafes .so will come again '
Excellent hotel with excellent staff.I will always choose The Park for my stay at Kolkata and would also reccomend my friends and associates.Congratulations to the management for making this ki d of effort.
Service was awesome... prompt .. Whole package, drinks..party... food... dance...etc, is within the premises if going on leisure trip with partner... All stops for drinks and food have all delicacies of your choice...
have been staying here frequently, experince is superb . wi fi, ambience, the food and the room service is awesome. people here are very presentable and friendly.. bars and the tantra(disque) is best.
- Close to Victoria Memorial and Eden Gardens
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
The Park Kolkata places you within a mile (2 km) of popular attractions like Victoria Memorial and Eden Gardens. This 149-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Asiatic Society and Indian Museum are a short walk away.
Have a drink at the pub or enjoy dining at one of 4 onsite restaurants, such as Zen, which specializes in Asian cuisine and serves brunch. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 11:30 AM.
The Park Kolkata's 149 air-conditioned rooms provide refrigerators, minibars, and coffee makers. 42-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, free bottled water, and safes are also available.
Guests of The Park Kolkata enjoy a full-service spa, a nightclub, and an outdoor pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for INR 1650 per vehicle one way. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 1911 reviews