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The Burton Hotel and Cloud Nine

3.0 star property
Hotel in Kington with a full-service spa and free breakfast

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Photo gallery for The Burton Hotel and Cloud Nine

Indoor pool
Garden
Interior
Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, individually decorated
Breakfast, lunch, dinner served; local and international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
1 Mill Street, Kington, England, HR5 3BQ
  • Hergest Croft Gardens
    ‪14 min walk‬
  • Small Breeds Farm Park and Owl Centre
    ‪4 min drive‬
  • Hergest Ridge
    ‪13 min drive‬

Room options

View all photos for Triple Room

Triple Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, hypo-allergenic bedding, individually decorated

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Kington

Within a short walk of Hergest Croft Gardens, The Burton Hotel and Cloud Nine is within 2 miles (3 km) of Small Breeds Farm Park and Owl Centre. This 25-room, 3-star hotel welcomes guests with free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Hergest Croft Gardens - 14 min walk - 0.8 miles
  • Small Breeds Farm Park and Owl Centre - 4 min drive - 1.5 miles
  • Westonbury Mill Water Gardens - 10 min drive - 6.4 miles
  • Hergest Ridge - 13 min drive - 3.8 miles
  • Herefordshire Raceway - 16 min drive - 10.7 miles

Getting around

  • Leominster Station - 20 min drive

Restaurants

  • ‪Burton Hotel - ‬1 min walk
  • ‪The Coffee House - ‬10 min drive
  • ‪The Harp Inn - ‬7 min drive
  • ‪Boat Inn - ‬13 min drive
  • ‪Angel Fishbar - ‬3 min walk

About this property

The Burton Hotel and Cloud Nine

Hotel in Kington with a full-service spa and free breakfast
At The Burton Hotel and Cloud Nine, guests enjoy a full-service spa, an indoor pool, and a gym. If you plan to drive, free parking is available. The front desk has multilingual staff that can help with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Electric kettles, free local calls, and desks are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cloud 9 Spa has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Czech, English, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 30.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Burton Hotel Cloud Nine Kington
Burton Hotel Cloud Nine
Burton Cloud Nine Kington
Burton Cloud Nine
The Burton Hotel Cloud Nine
The Burton Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel
The Burton Hotel and Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel Kington

Frequently asked questions

Is a free cancellation option available at The Burton Hotel and Cloud Nine?

The Burton Hotel and Cloud Nine offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to do near The Burton Hotel and Cloud Nine?

This hotel is located in Kington within a short 13-minute walk of Hergest Croft Gardens. You'll also find Hergest Ridge and Small Breeds Farm Park and Owl Centre within a short drive.

Is parking available on site at The Burton Hotel and Cloud Nine?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at The Burton Hotel and Cloud Nine?

Cloud 9 Spa is the hotel's spa and services include hot stone massages and mani/pedis.

Does The Burton Hotel and Cloud Nine feature a casino on the premises?

No, The Burton Hotel and Cloud Nine doesn't have a casino.

Is there an indoor pool at The Burton Hotel and Cloud Nine?

Yes, this hotel has an indoor pool along with a hot tub.

Is The Burton Hotel and Cloud Nine good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does The Burton Hotel and Cloud Nine have a hot tub?

Yes, this hotel has a spa tub.

Does The Burton Hotel and Cloud Nine have a restaurant that serves breakfast?

Yes, The Burton Hotel and Cloud Nine serves free English breakfast at Restaurant each morning.

Does The Burton Hotel and Cloud Nine allow pets to stay for free?

No, pets aren't allowed at The Burton Hotel and Cloud Nine though service animals are welcome.

Does The Burton Hotel and Cloud Nine have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at The Burton Hotel and Cloud Nine?

No, there aren't any guestrooms with balconies at The Burton Hotel and Cloud Nine.

Does The Burton Hotel and Cloud Nine host weddings?

There are wedding services available at The Burton Hotel and Cloud Nine if that's in your vacation plans.

The Burton Hotel and Cloud Nine Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 165 out of 256 reviews
Rating 8 - Good. 75 out of 256 reviews
Rating 6 - Okay. 13 out of 256 reviews
Rating 4 - Poor. 3 out of 256 reviews
Rating 2 - Terrible. 0 out of 256 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paula

Liked: Cleanliness, staff & service, room comfort
Staff very friendly and welcoming
Stayed 2 nights in Apr 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Catherine

Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Staff & service, property conditions & facilities
The staff went out of their way to be helpful - very impressive.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Dominic

Liked: Cleanliness, staff & service, room comfort

Quiet weekend break.

Quite location ideal to explore the area including hay on wye. Room was nice and clean. Onky issue is access to the spa is through the returant which is odd in a dressing gown.
Stayed 2 nights in Feb 2025

8/10 Good

Tariq

Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Stayed 1 night in Jan 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were the best part!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excellent
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff good food great prices and the massage lady gemma is brilliant
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well laid out for disabled access, no problem parking/unloading. Times require changing in the in the information books, states breakfast served till 10 am when they actually close at 9:30 am. But apart from this a enjoyable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little hotel with great service

Third time at the Burton Hotel. Charming hotel with great service and good food. Great to have the pool and the sauna / jacuzzi to entertain the kids.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Quirky old hotel in town centre with pool

Very old building, creaky sloping floors etc! Excellent customer service from Jana! Very good evening meal and cooked breakfast in the morning. Pool etc was good but the water wasn’t warm enough for us!
Stayed 1 night in Oct 2024

6/10 Okay

S

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant hotel with polite, friendly staff. The spa is of a good quality and was never too busy. Breakfast was good and arrived quickly. Our room was slightly cramped but there are better rooms available. The hotel is in a good position for walking locally.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2024

10/10 Excellent

TIMOTHY

Liked: Cleanliness, property conditions & facilities, room comfort

What a Gem!

Great place to stay. Friendly staff and a great breakfast. Pool is stunning and jacuzzi one of the best.
Stayed 1 night in Oct 2024

6/10 Okay

sue

Liked: Staff & service
Unfortunately the rooms onsuit had a very bad odour and the sink drained very slowly, as if it was partially blocked. Other than that staff was helpful and accommodating. We didnt have time to use spa and pool but it all looked very nice. Breakfast was very good.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Both traditional and modern. Friendly and helpful staff. Great breakfast option with lots of seating Well socked, large bar and area. Walking distance to Hergest Ridge and surrounding countryside. Unfortunately didn't take advantage of the pool and gym.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sophie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short (one night) stay but thought the hotel was great. We had free parking right outside our room which came with standard amenities and was spacious. Every member of staff was so friendly and helpful, just so accommodating. We were ready to book in for a family swim session but were so pleased it was free as we were guests, the pool area is lovely and has a lovely hot tub/ sauna. They provided all towels for the spa too so no need to bring your own from your room. We booked in the restaurant and had no issue booking in with a high chair for our 1yr old, we ordered a light bite for her and the chef was happy to make it smaller for her - they offered this without us requesting. Breakfast was great, help yourself to fruits/drinks/toast and then order a large plated breakfast from the menu - lots of choice and all really tasty. The only thing was that our room was absolutely boiling and we could only open a patio door to let some air in, which was fine until we wanted to sleep as it was a fairly climbable wall by the outside road and didn’t feel it was wise to leave it open all night while we slept. Perhaps there was a way to keep it ajar without it being opened from the outside and we didn’t realise. Overall though, the staff were just super friendly and provided the best customer service, it really makes such a difference when staff are genuinely helpful.
Stayed 1 night in Sep 2024