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The Burton Hotel and Cloud Nine

3.0 star property

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Photo gallery for The Burton Hotel and Cloud Nine

An indoor swimming pool with a stone wall and palm trees.
A hotel room with a large bed, a ceiling fan, a bedside table, and a nightstand.
A multi-level gym with a staircase, exercise equipment, and a wooden floor.
A modern gym with exercise equipment, a staircase, and a glass railing.
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
1 Mill Street, Kington, England, HR5 3BQ
  • Place, Hergest Croft Gardens
    ‪15 min walk‬
  • Place, Royal Welsh Showground
    ‪32 min drive‬
  • Place, Ludlow Castle
    ‪39 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with a large bed, a ceiling fan, a bedside table, and a nightstand.

Deluxe Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, each with a headboard, a bedside table, and a lamp. There is a wooden chair and a round wooden table in the room.

Triple Room

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a desk, a chair, a coffee machine, and a ceiling fan.

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with a large bed, a ceiling fan, a bedside table, and a nightstand.

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, each with striped bedding and towels. There is a nightstand with a lamp and a small table with a cup and a book.

Standard Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Kington

Within a short walk of Hergest Croft Gardens, The Burton Hotel and Cloud Nine is within 2 miles (3 km) of Small Breeds Farm Park and Owl Centre. This 25-room, 3-star hotel welcomes guests with free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Hergest Croft Gardens - 15 min walk - 0.8 miles
  • Royal Welsh Showground - 32 min drive - 25.5 miles
  • Ludlow Castle - 39 min drive - 26.1 miles
  • Elan Valley - 51 min drive - 32.6 miles
  • Malvern Hills - 63 min drive - 43.3 miles

Getting around

  • Leominster Station - 20 min drive
  • Birmingham Airport (BHX) - 111 min drive

Restaurants

  • ‪The Crown Inn - ‬5 min drive
  • ‪Boat Inn - ‬13 min drive
  • ‪The Stagg Inn - ‬4 min drive
  • ‪Border Bean - ‬1 min walk
  • ‪Wine Vaults - ‬1 min walk

About this property

The Burton Hotel and Cloud Nine

At The Burton Hotel and Cloud Nine, guests enjoy a full-service spa, an indoor pool, and a gym. If you plan to drive, free parking is available. The front desk has multilingual staff that can help with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Electric kettles, free local calls, and desks are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cloud 9 Spa has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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The price is $119
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 30.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Burton Hotel Cloud Nine Kington
Burton Hotel Cloud Nine
Burton Cloud Nine Kington
Burton Cloud Nine
The Burton Hotel Cloud Nine
The Burton Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel
The Burton Hotel and Cloud Nine Kington
The Burton Hotel and Cloud Nine Hotel Kington

Frequently asked questions

Is a free cancellation option available at The Burton Hotel and Cloud Nine?

The Burton Hotel and Cloud Nine offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Burton Hotel and Cloud Nine?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at The Burton Hotel and Cloud Nine on Jul 17, 2026 start from $187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Burton Hotel and Cloud Nine?

This hotel is located in Kington within a short 13-minute walk of Hergest Croft Gardens. You'll also find Small Breeds Farm Park and Owl Centre and Hergest Ridge within a short drive.

Is parking available on site at The Burton Hotel and Cloud Nine?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at The Burton Hotel and Cloud Nine?

Cloud 9 Spa is the hotel's spa and services include hot stone massages and mani/pedis.

Does The Burton Hotel and Cloud Nine feature a casino on the premises?

No, The Burton Hotel and Cloud Nine doesn't have a casino.

Is there an indoor pool at The Burton Hotel and Cloud Nine?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about The Burton Hotel and Cloud Nine?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does The Burton Hotel and Cloud Nine have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does The Burton Hotel and Cloud Nine have a restaurant that serves breakfast?

Yes, The Burton Hotel and Cloud Nine serves free English breakfast each morning from its restaurant.

Does The Burton Hotel and Cloud Nine allow pets to stay for free?

No, pets aren't allowed at The Burton Hotel and Cloud Nine though service animals are welcome.

Does The Burton Hotel and Cloud Nine have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at The Burton Hotel and Cloud Nine?

No, there aren't any guestrooms with balconies at The Burton Hotel and Cloud Nine.

Does The Burton Hotel and Cloud Nine host weddings?

There are wedding services available at The Burton Hotel and Cloud Nine if that's in your vacation plans.

The Burton Hotel and Cloud Nine Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 196 out of 308 reviews
Rating 8 - Good. 90 out of 308 reviews
Rating 6 - Okay. 17 out of 308 reviews
Rating 4 - Poor. 4 out of 308 reviews
Rating 2 - Terrible. 1 out of 308 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service
Lovely breakfast easy parking
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Lovely staff, clean room, good food.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean (however decor dated), rest of hotel areas were nicely decorated, clean and inviting. Staff were very welcoming and attentive, Breakfast was perfect and parking was easy.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Niel le

Liked: Cleanliness, staff & service, amenities
Nice and cozy, great food and very friendly staff 👍
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The staff where very welcoming and friendly, food was fantastic 👌
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean, comfortable room, excellent shower annd bath. extra friendly staff, easy parking. Excellent breakfast
Stayed 1 night in Mar 2026
Verified

8/10 Good

Harrison

Liked: Cleanliness, amenities, property conditions & facilities
Leisure facilities were very good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food, lovely room and friendly staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous weekend. Shame the pool was closed for a refurb. but couldn't fault the place!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Great venue for a chilled new year break with walking in the local area and relaxing in the spa.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Franc

Liked: Cleanliness, staff & service, amenities
All the staff were brilliant, so friendly and helpful
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old hotel, comfy room, good food with leasure facilities. Enjoyed my stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , nice spa and good food
Stayed 1 night in Oct 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Ideal 3 night break away. Made good use of the facilities, all the staff an asset to the hotel. Room spotlessly clean along with all the changing areas in the spa and hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team and lovely stay - The girls at reception were so helpful and sweet, exactly what we needed, thank you
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities
All staff were wonderful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Love this place

Lovely people, hotel and spa
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very helpful and the room was very clean and the choice of evening meals was really good
Stayed 2 nights in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
I managed to get the last parking space available fortunately. The hotel is a mix of old and new. The older part is pleasant enough but the new rooms more recently built in a separate building are excellent. The food at The Burton is good. No complaints whatsoever. The thing that stood out though was the staff. They were all so helpful and welcoming. From the young lady who had just started at the hotel to the manager Jana, they were all exceptional.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Staff very welcoming. Room was comfy and clean. Pool and gym were great!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great staff.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite and very helpful staff at reception and dining. Lovely breakfast and excellent accommodation. Me and partner had a very Special time together 10/10
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Gym, pool and overall site. Friendly staff, decent food. Will be staying again
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here regular Lovely staff and food
Stayed 1 night in Sep 2024