Grand Wailea Maui, A Waldorf Astoria Resort

Luxury resort on the beach, with 9 outdoor pools

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

9 outdoor pools, cabanas (surcharge), sun loungers

Overview
Rooms
Location
Policies

Popular amenities

Hot Tub
Parking available
Bar
Room service

Explore the area

3850 Wailea Alanui Drive, Kihei, HI, 96753

Shops at Wailea
‪3 min walk‬
Wailea Beach
‪5 min walk‬
Polo Beach
‪15 min walk‬
Kahului, HI (OGG)
‪37 min drive‬

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Room options

Room, 1 King Bed with Sofa bed, Transfer Shower (Terrace View)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Transfer Shower, Garden View (Accessible Suite)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Garden View

Exceptional

640 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

65-inch TV with digital channels, foosball, pay movies

Deluxe Room, 1 King Bed with Sofa bed, Transfer Shower, Ocean View (Accessible Room)

Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, Roll-in Shower, Ocean View (Accessible Room)

Ocean view
Sleeps 4
1 King Bed OR 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Transfer Shower, Garden View (Accessible Room)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible Bathtub, Garden View

Very good

640 sq ft
Sleeps 4
2 Queen Beds

Club Suite, 1 Bedroom, Club Lounge Access (Napua Puakea Suite)

Ocean view
Sleeps 6
1 King Bed and 1 Double Sofa Bed

Grand Suite, 2 Bedrooms, Club Lounge Access, Ocean View (Napua)

Ocean view
Sleeps 9
2 King Beds and 1 Double Sofa Bed

Room, 2 Queen Beds (Terrace View)

Very good

640 sq ft
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Excellent

640 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Garden View

Wonderful

640 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Garden View (Wellness Room)

Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed, Ocean View

Wonderful

640 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Room, Club Lounge Access, Ocean View (Napua)

715 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Transfer Shower, Garden View (Accessible Room)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Ocean View

Excellent

640 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Club Room, Club Lounge Access, Ocean View (Napua)

Very good

715 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds, Ocean View

Excellent

640 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Ocean View (Honua Ula)

1281 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Transfer Shower (Napua Suite, Accessible)

Sleeps 6
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Terrace View)

Exceptional

640 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Kitchenette, Ocean View (Napua Malu Suite)

Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Wailea)

1950 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Napua)

1300 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Garden View (Wellness Room)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Royal Suite, 1 Bedroom, Club Lounge Access, Ocean View (Napua)

1300 sq ft
Ocean view
Sleeps 6
1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Mobility Accessible, Ocean View (Napua)

Ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Garden View, Ground Floor

Very good

Sleeps 4
2 Queen Beds

Club Room, Club Lounge Access, Garden View (Napua)

710 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Roll-in Shower, Ocean View (Accessible Room)

Ocean view
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Garden View

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Transfer Shower, Ocean View (Accessible Room)

Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed, Garden View, Ground Floor

Wonderful

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Transfer Shower, Ocean View (Accessible Room)

Very good

Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Ocean View, Mobility)

Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Garden View, Mobility)

Sleeps 4
1 King Bed

Room, 2 Queen Beds, Roll-in Shower, Garden View (Accessible Room)

Exceptional

640 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed, Mobility Accessible, Ocean View (Napua, Accessible Room)

Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Club Lounge Access, Ocean View (Napua Nani)

1300 sq ft
Ocean view
Sleeps 6
1 King Bed and 1 Double Sofa Bed

Club Room, Club Lounge Access, Garden View (Napua)

Exceptional

710 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Transfer Shower, Garden View (Accessible Room)

Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Ocean View (Molokini)

1950 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Roll-in Shower, Ocean View (Accessible Room)

Ocean view
Sleeps 4
2 Queen Beds

Deluxe Suite, 1 Bedroom, Ocean View

1950 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Roll-in Shower, Ocean View (Accessible Room)

Exceptional

Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Garden View (Alii)

1300 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the neighborhood

Kihei

Located in Wailea within a 5-minute walk of Shops at Wailea, Grand Wailea Maui, A Waldorf Astoria Resort is within a 15-minute stroll of Wailea Beach. This 795-room, 5-star resort has 9 outdoor pools along with a full-service spa and 7 restaurants.

View more Resorts in Kihei

What's nearby

Shops at Wailea - 3 min walk - 0.2 miles
Wailea Beach - 5 min walk - 0.3 miles
Polo Beach - 15 min walk - 0.8 miles
Keawakapu Beach North - 5 min drive - 2.4 miles
Kamaole Beach Park - 10 min drive - 3.5 miles

Getting around

Kahului Airport (OGG) - 28 min drive

Restaurants

‪Lappert's Hawai'i - ‬6 min walk
‪Monkeypod Kitchen - ‬16 min walk
‪Botero Bar - ‬2 min walk
‪Manoli's Pizza Company - ‬7 min walk
‪Whale’s Tale - ‬15 min walk

About this property

Grand Wailea Maui, A Waldorf Astoria Resort

Luxury resort on the beach, with 9 outdoor pools

Guests of Grand Wailea Maui, A Waldorf Astoria Resort have access to a full-service spa, 9 outdoor pools, and a lazy river. Valet parking is offered for USD 65.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include a children's pool, a 24-hour gym, and 3 hot tubs.

65-inch TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Furnished lanais, refrigerators, and coffee makers are other standard amenities. Change of towels is available on request.

9 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a lazy river, a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kilolani Spa has 40 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Filipino, Japanese, Spanish

Similar properties

4 outdoor pools, pool umbrellas, sun loungers

Pool
Hot Tub
Spa
Kids pool

$626 nightly

Aug 15 - Aug 16

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 55 to 65 for adults and USD 45 to 65 for children
2 bars/lounges
2 poolside bars
7 restaurants
A coffee shop/cafe
A swim-up bar

Restaurants on site

Botero Lounge
Humuhumunukunukuāpuaʻa
ʻIkena
Loulu
Olivine

Things to do

18-hole adjacent golf course
24-hour gym
3 hot tubs
9 outdoor pools
Air hockey
Arcade/game room
Art gallery
Beach yoga
Bicycle rentals
Billiards/pool table
Canoeing
Children's pool
Designer stores
Fitness classes
Foosball table
Full-service spa
Games
Kayaking
Lazy river
Paddleboard
Pilates classes
Sauna
Scuba diving
Shopping
Snorkeling
Steam room
Stereo
Waterslide

Family friendly

9 outdoor pools
Arcade/game room
Children's pool
Grocery/convenience store
In-room babysitting (surcharge)
In-room refrigerator
Lazy river
Lifeguards on site
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

28,000 square feet of conference space
7 meeting rooms
Business center

Outdoors

Beach loungers
Beach umbrellas
Garden
On the beach
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Terrace
Vegetable garden

Full-service spa

40 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

100% renewable energy
9 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1991
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Separate bathtub and shower
Towels provided

Entertainment

65-inch TV with premium digital channels
Pay movies

Food and drink

Coffee/tea maker
Limited room service
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 30.00 per pet, per night
Dogs only
1 total (50 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Resort fee: USD 64.88 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness/yoga classes
In-room bottled water
Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 55 to 65 for adults, and USD 45 to 65 for children
Valet parking fee: USD 65.00 per night (in/out privileges)
Pet fee: USD 30.00 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - W58813782-01

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM—-midnight
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Tax ID number is W58813782-01.
This property accepts credit cards, debit cards, and cash.
This property uses a grey water recycling system.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Wailea Waldorf Astoria Resort

Grand Waldorf Astoria Resort

Grand Wailea Waldorf Astoria

Grand Waldorf Astoria

Grand Wailea - a Waldorf Astoria Hotel Wailea

Grand Wailea Maui

Grand Wailea Resort Maui

Grand Wailea Hawaii

Grand Resort Wailea

Grand Wailea - A Waldorf Astoria Resort Maui

Grand Wailea A Waldorf Astoria Resort

Grand Wailea Maui Waldorf Astoria Resort

Grand Maui Waldorf Astoria Resort

Grand Wailea Maui Waldorf Astoria

Grand Maui Waldorf Astoria

Resort Grand Wailea Maui, A Waldorf Astoria Resort Kihei

Kihei Grand Wailea Maui, A Waldorf Astoria Resort Resort

Resort Grand Wailea Maui, A Waldorf Astoria Resort

Grand Wailea Maui, A Waldorf Astoria Resort Kihei

Grand Wailea A Waldorf Astoria Resort

Wailea Maui Waldorf Astoria

Wailea Maui, A Waldorf Astoria

Grand Wailea Maui, A Waldorf Astoria Resort Kihei

Grand Wailea Maui, A Waldorf Astoria Resort Resort

Grand Wailea Maui, A Waldorf Astoria Resort Resort Kihei

Frequently asked questions

Is free cancellation available at Grand Wailea Maui, A Waldorf Astoria Resort?

Grand Wailea Maui, A Waldorf Astoria Resort offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Wailea Maui, A Waldorf Astoria Resort?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Grand Wailea Maui, A Waldorf Astoria Resort on Aug 1, 2025 start from $899.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Grand Wailea Maui, A Waldorf Astoria Resort?

This resort is situated in Wailea within a 10-minute walk of Wailea Beach and Shops at Wailea. You'll also find Ulua Beach and Mokapu Beach less than a mile away.

Is there parking available at Grand Wailea Maui, A Waldorf Astoria Resort?

Yes, valet parking is offered for USD 65.00 per night with in/out privileges. Electric car charging is also available for guests.

Is there a spa at Grand Wailea Maui, A Waldorf Astoria Resort?

Kilolani Spa is the resort's spa and services include prenatal massages, hot stone massages, reflexology, and hydrotherapy.

Does Grand Wailea Maui, A Waldorf Astoria Resort feature a casino on the premises?

No, Grand Wailea Maui, A Waldorf Astoria Resort doesn't have a casino.

Is there an indoor pool at Grand Wailea Maui, A Waldorf Astoria Resort?

No, this resort doesn't have an indoor pool; however, there are 9 outdoor pools and 3 hot tubs.

Is Grand Wailea Maui, A Waldorf Astoria Resort a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including 9 outdoor pools, 2 poolside bars, and an ocean-view restaurant.

Does Grand Wailea Maui, A Waldorf Astoria Resort have a hot tub?

Yes, this resort has 3 spa tubs.

Does Grand Wailea Maui, A Waldorf Astoria Resort have a restaurant with a breakfast menu?

Yes, Grand Wailea Maui, A Waldorf Astoria Resort has 7 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Grand Wailea Maui, A Waldorf Astoria Resort allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Grand Wailea Maui, A Waldorf Astoria Resort for a fee of USD 30.00 per pet, per night.

Does Grand Wailea Maui, A Waldorf Astoria Resort have connecting rooms?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Grand Wailea Maui, A Waldorf Astoria Resort?

The closest major airport to Grand Wailea Maui, A Waldorf Astoria Resort is Kahului Airport (OGG), which is 16.5 mi away (28 minutes by car). Another top airport is West Maui Airport (JHM), which is around 24.6 mi away.

Can I book a room with a balcony at Grand Wailea Maui, A Waldorf Astoria Resort?

Yes, every guestroom at Grand Wailea Maui, A Waldorf Astoria Resort comes with a furnished lanai with some featuring ocean or garden views.

Does Grand Wailea Maui, A Waldorf Astoria Resort offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Wailea Maui, A Waldorf Astoria Resort.

Grand Wailea Maui, A Waldorf Astoria Resort Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Maria

Traveled with family and small children

Apr 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The grand Wailea is definitely grand! Kid friendly and friendly staff. The spa is a must and the pool experience is fantastic. Everything else is expensive in the resort. Nobu restaurant was fabulous and delicious!

Stayed 3 nights in Apr 2025

10/10 Excellent

Kathleen Gage

Apr 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Apr 2025

8/10 Good

Christine

Traveled with family

Apr 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay-grounds are beautiful. Staff at adult only pool 7/10-ran into many staff being short in their language to enforce wrist bands. For the price of resort it would be nice to have better customer service. Rest of staff very helpful and kind.

Stayed 5 nights in Apr 2025

10/10 Excellent

Aman

Traveled with partner

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a great time at grand wailea. very beautiful property. many dinner options and luau was so fun too

2/10 Terrible

bahareh

Traveled with family

Apr 22, 2025

Disliked: Cleanliness, staff & service, amenities

Hotel could not accommodate number of guests staying at the hotel; long lines for breakfast, packed pool area with no chair available, not a relax pool area, ... .

Stayed 7 nights in Apr 2025

10/10 Excellent

Joseph

Traveled with family and small children

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is by far the best property on Maui, especially for families. Pool was great and only steps away from the beach. Highly recommend!

Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2025

10/10 Excellent

Ivanna

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

loved it lots of families tho

Stayed 4 nights in Mar 2025

10/10 Excellent

Emily Frances

Traveled with partner

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The grounds are meticulously maintained and the area is like a postcard of Maui. The art installations around the property add to the dream-like ambiance. The staff are extremely friendly, helpful and the service is outstanding. As honeymooners, that amount of kids was a little off-putting, however, the adults-only pool was a life saver.

Stayed 7 nights in Mar 2025

10/10 Excellent

HABIB

Apr 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

8/10 Good

Newsha

Apr 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

All the sneaky extra charges were unpleasant

Stayed 4 nights in Mar 2025

8/10 Good

RITA

Apr 5, 2025

Liked: Cleanliness, staff & service

Loved the pools and grounds and lobby…hotel building bit dated and the fees on top of already crazy price is nuts. $55 daily resort fee doesn’t include much or the $65 daily parking fee.

Stayed 2 nights in Apr 2025

4/10 Poor

Neal

Traveled with family

Apr 4, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Unfortunately the guest experience has gone way down at this property. Most of the people working were rude and aggressive to us. We felt so uncomfortable that we left the property and went to other public beaches. The pool wristbands are out of control and I wasn’t the only guest that had an issue with this. One towel per person and long lines made me feel like I booked an “all inclusive” which I can assure you we did not. They wouldn’t even give me towels for my kids who were SWIMMING unless they were in line with me. We booked a casita daily to avoid the search for a place to sit at the pool and the service was non existent. The price of everything has absolutely skyrocketed which I would be fine with if the service was there to match the cost. Service was what I would expect at an extended stay, not a 5 star resort. Management is blaming the service on not being able to hire good people due to the fires, but I see this as a management problem.

Stayed 7 nights in Mar 2025

10/10 Excellent

Patrycja

Traveled with family

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cons: No self park, valet only . Ongoing construction on the new restaurant. No fresh juice daily. Pros: fun pool options for kids

Stayed 3 nights in Mar 2025

10/10 Excellent

Aileen

Apr 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

8/10 Good

Meggan

Traveled with family and small children

Apr 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property with fantastic pools and beach access. Good amenities, like their gym. However, with limited dining options elsewhere in Wailea, was very disappointed in their restaurant and room service hours.

Stayed 6 nights in Mar 2025

10/10 Excellent

Matthew J

Mar 31, 2025

Stayed 8 nights in Mar 2025

10/10 Excellent

Robert, Edmonton

Mar 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

There was limited vegetarian food options. Otherwise a fantastic trip.

Stayed 5 nights in Mar 2025

10/10 Excellent

Tina

Traveled with family

Mar 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beach is the absolute star of the show. Love the different pools and landscaping throughout the property. Some areas need a little repair with some walkways with missing or crumbled stones. The pools were open until 10pm which was so nice but towels were not available poolside after 5pm. You had to go upstairs to the valet which was odd and inconvenient. I noticed that used glasses and debris were left in sitting areas, lobby, walkways, for lengthy amounts of time. The room itself was well situated, had a nice view, and a beautiful large bathroom. The room was very clean and housekeeping services were excellent although the room decor could use an update. The biggest asset of this resort is the staff. In all areas we found the staff to be helpful, courteous, and enjoyable. A special mention to the front desk, Carolina, she was super. Shopping is a short walk from the resort.

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Mar 25, 2025

Liked: Cleanliness

Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel, Spring Creek

Mar 24, 2025

Stayed 4 nights in Mar 2025

8/10 Good

David

Traveled with family

Mar 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not 5-star, here's why...

The only thing that was the consensus of every family, including ours, is that for the nightly rate, pool and beach chairs should be guaranteed. My guess is that they have enough pool chairs for about 30% of the rooms, faaaar too low and we saw it causing some serious anger and jockeying for pool chairs in a line 20 minutes before the pool opened. We opted to stay out of that nightmare and rent chairs from a private vendor on the beach. The resorts beach chairs must be paid for and sell out days in advance too. Cabanas are stupid expensive, with rates changing constantly depending on their inventory. Not worth it, in my opinion. ($800-$2000 per day, which includes nothing but cabana and some chairs) If their upgrade to The Napua rooms included guaranteed pool space or chairs, that would make sense. But they don't. Napua is irrelevant in our opinion and simply a quick money grab, not worth it. They need to figure this out, then they can call themselves a 5-star resort, but until then, they are not. Great for families, bring your running shoes and patience, maybe boxing gloves, if you want pool or beach space!

Stayed 7 nights in Mar 2025