Baker's Cay Resort Key Largo, Curio Collection by Hilton

4.0 star property
Family-friendly beachfront location with 2 outdoor pools

Choose dates to view prices

Photo gallery for Baker's Cay Resort Key Largo, Curio Collection by Hilton

32-inch LCD TV with satellite channels, TV, iPod dock
Property grounds
Reception
2 outdoor pools, pool umbrellas, sun loungers
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
97000 Overseas Hwy, Key Largo, FL, 33037
  • Baker's Cay Resort Beach
    ‪2 min walk‬
  • Bluefin Rock Harbor Marina
    ‪19 min walk‬
  • Jimmy Johnson's Big Chill
    ‪5 min drive‬

Room options

Room, 2 Queen Beds, Oceanfront

8.0 out of 10
Very good
(7 reviews)
  • 335 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

King Waterfront, Hammock Wing

9.6 out of 10
Exceptional
(13 reviews)
  • 335 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

King Waterfront, Coconut Wing

8.8 out of 10
Excellent
(28 reviews)
  • 335 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront

9.0 out of 10
Wonderful
(13 reviews)
  • 335 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 700 sq ft
  • Sleeps 6
  • 1 Queen Bed

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View (Palm Suite, Hammock Wing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 319 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Bathtub (Waterfront)

  • 335 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Partial Waterfront View)

8.0 out of 10
Very good
(17 reviews)
  • 335 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Partial Waterfront)

8.6 out of 10
Excellent
(9 reviews)
  • 335 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 700 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (Partial Waterfront View)

  • 700 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility, Hammock)

10.0 out of 10
Exceptional
(4 reviews)
  • 335 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed, Kitchenette (Paradise Suite, Coconut Wing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Waterfront)

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(28 reviews)
  • 319 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Waterfront)

8.0 out of 10
Very good
(4 reviews)
  • 335 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Waterfront)

  • 700 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed, Kitchenette (Paradise Suite, Hammock Wing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite (Baker's Cay)

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed (Hammock View)

9.0 out of 10
Wonderful
(14 reviews)
  • 335 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed, Oceanfront (Palm Suite, Hammock Wing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Waterfront)

  • 335 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Hammock View)

9.2 out of 10
Wonderful
(9 reviews)
  • 335 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Waterfront)

9.0 out of 10
Wonderful
(4 reviews)
  • 335 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hammock View)

7.4 out of 10
Good
(3 reviews)
  • 335 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

You may also like

About the neighborhood

Key Largo

Located within a mile (2 km) of Bluefin Rock Harbor Marina, Baker's Cay Resort Key Largo, Curio Collection by Hilton is within 2 miles (3 km) of Florida Keys National Marine Sanctuary Visitor's Center. This 200-room resort has 2 outdoor pools along with a private beach and 2 restaurants.

What's nearby

  • Baker's Cay Resort Beach - 2 min walk - 0.1 miles
  • Bluefin Rock Harbor Marina - 19 min walk - 1.1 miles
  • Jimmy Johnson's Big Chill - 5 min drive - 3.1 miles
  • John Pennekamp Coral Reef State Park - 11 min drive - 6.6 miles
  • Caribbean Club Bar - 13 min drive - 8.5 miles

Getting around

  • Miami Intl. Airport (MIA) - 77 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Sharkey's Pub & Galley Restaurant - ‬8 min drive
  • ‪Blond Giraffe Key Lime Pie Factory - ‬8 min drive
  • ‪Snappers Oceanfront Restaurant & Bar - ‬5 min drive
  • ‪Starbucks - ‬7 min drive

About this property

Baker's Cay Resort Key Largo, Curio Collection by Hilton

Family-friendly beachfront location with 2 outdoor pools
Guests of Baker's Cay Resort Key Largo, Curio Collection by Hilton have access to a private beach, 2 outdoor pools, and a gym. Parking is available for USD 11.20 per night (USD 16.80 per night for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a hot tub, a conference center, and a 24-hour business center.
32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free wired internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Balconies, iPod docks, and coffee makers are other standard amenities. Housekeeping is available on request.
A private beach and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Uncovered self parking on site (USD 11.20 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 16.80 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 12 to 26 for adults and USD 8 to 10 for children
  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Free manager's reception (select days)
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Calusa
  • Dry Rocks
  • Pool Bar
  • Tiki Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Boat
  • Boat tours
  • Ecotours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Library
  • Rowing/canoeing
  • Shopping
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (16,996 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Renovations and closures

The property will be renovating from August 4 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75.00 per pet, per night
  • Dogs only
  • 2 total (100 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 55.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Lending library access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 26 for adults, and USD 8 to 10 for children
  • Uncovered self parking fee: USD 11.20 per night (in/out privileges)
  • Uncovered valet parking fee: USD 16.80 per night
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Key Largo
Hilton Key Largo Resort
Hilton Resort Key Largo
Key Largo Hilton
Key Largo Hilton Resort
Key Largo Resort
Key Largo Resort Hilton
Resort Key Largo
Hilton Hotel Key Largo
Hilton Hotels Key Largo
Hilton Key Largo Hotel Key Largo
Key Largo Grande Resort Beach Club
Hilton Resort
Baker's Cay Resort Key Largo Curio Collection Hilton
Baker's Cay Resort Curio Collection Hilton
Baker's Cay Key Largo Curio Collection Hilton
Baker's Cay Curio Collection Hilton
Baker's Cay Curio Collection
Baker's Cay Resort Key Largo Curio Collection by Hilton
Baker's Cay Resort Key Largo, Curio Collection by Hilton Resort

Frequently asked questions

Is a free cancellation option available at Baker's Cay Resort Key Largo, Curio Collection by Hilton?

Baker's Cay Resort Key Largo, Curio Collection by Hilton provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Baker's Cay Resort Key Largo, Curio Collection by Hilton?

As of Aug 7, 2025, prices found for a 1-night stay for 2 adults at Baker's Cay Resort Key Largo, Curio Collection by Hilton on Sep 1, 2025 start from $254.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Baker's Cay Resort Key Largo, Curio Collection by Hilton?

This resort is located in Key Largo, close to Jimmy Johnson's Big Chill and John Pennekamp Coral Reef State Park. You'll also find Bluefin Rock Harbor Marina and North Nest Key within a short drive.

Is parking available on site at Baker's Cay Resort Key Largo, Curio Collection by Hilton?

Yes, uncovered valet parking is offered for USD 16.80 per night. Accessible parking and electric car charging are also available for guests.

Does Baker's Cay Resort Key Largo, Curio Collection by Hilton feature a casino on the premises?

No, Baker's Cay Resort Key Largo, Curio Collection by Hilton doesn't have a casino.

Will I find an indoor pool at Baker's Cay Resort Key Largo, Curio Collection by Hilton?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Baker's Cay Resort Key Largo, Curio Collection by Hilton a good place to stay for couples?

This waterfront resort offers plenty of amenities for couples including a private beach, a beach bar, and 2 outdoor pools.

Does Baker's Cay Resort Key Largo, Curio Collection by Hilton have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Baker's Cay Resort Key Largo, Curio Collection by Hilton have a restaurant with a breakfast menu?

Yes, Baker's Cay Resort Key Largo, Curio Collection by Hilton has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Baker's Cay Resort Key Largo, Curio Collection by Hilton allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Baker's Cay Resort Key Largo, Curio Collection by Hilton for a fee of USD 75.00 per pet, per night. The property also provides food and water bowls.

Does Baker's Cay Resort Key Largo, Curio Collection by Hilton have connecting rooms?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Baker's Cay Resort Key Largo, Curio Collection by Hilton?

Yes, every guestroom at Baker's Cay Resort Key Largo, Curio Collection by Hilton comes with a balcony with some featuring ocean or garden views.

Does Baker's Cay Resort Key Largo, Curio Collection by Hilton have a wedding venue on site?

Take advantage of the wedding venue at Baker's Cay Resort Key Largo, Curio Collection by Hilton if you plan to say "I do" during your trip.

Baker's Cay Resort Key Largo, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 636 out of 1002 reviews
Rating 8 - Good. 166 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Elbasan

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The resort itself is beautiful, plenty of quiet private beaches, good swimming pools (crowded at times). Breakfast was excellent, beach towels kiosks a very good and convenient service. Rooms are outdated (in hammock wing) building and have some type of insects (maybe mosquitoes even though not visible) but our daughter woke up in the morning on our second day with 7 bites on her legs.
Stayed 3 nights in Jul 2025

10/10 Excellent

Abel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a very nice and quiet experience. Kind of a retreat to enjoy and have a much needed time to rest and recharge
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. Delicious foood!
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
The buildings themselves were a bit dated. I loved how the property was densely populated with trees and plantings. The beaches were nice.
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a gateway. Recommended if you want to take your dog. Very safe, quiet, peaceful. Food is great
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel and so much to do for kids!
Stayed 2 nights in Apr 2025

10/10 Excellent

Carl

Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and they had a lot of activities for the guests. The only thing I didn’t like was that everything had an automatic 20% gratuity and the daily resort and tax fees along with parking were a bit much as well. Overall it was a nice location and nice resort.
Stayed 5 nights in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, lots of kids!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Loved it no
Stayed 2 nights in Apr 2025

10/10 Excellent

Ryon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place! Amazing Staff! Can’t wait to come back!
Stayed 7 nights in Apr 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Great pkace
Stayed 1 night in Apr 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Elizabeth, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Daniel

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not what was expected…..

I normally don’t stay at these “higher end” hotels. I took a chance. All in all, I felt like it did not live up to the price I paid for the room. First and foremost, I arrived at 11 am, understandable that I arrived early for checkin, I was offered to pay an extra $100 for early check in. For the price I paid already, no thank you. I was then asked for preferable floor, I requested the third floor to then be told it wasn’t available but it worked out after the fact. I was told by 4 pm, I would receive a call or text when room was ready. I waited till 4, and had to go to the front to request. No one ever called. Ridiculous to pay that amount and only have the room for that time for no one to contact me. Very dissapointing! To then be put in a handicap room. Hearing impaired etc. I paid my hard eern money for this hotel and expected much much better. The restraint overlooking the water was great. The beach itself was great as well. Very disappointed with the hotel service and check in. Also my bags were taken to the wrong room and I had to go backdown because they were just put away instead of finding my room number through the hotel Website.
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the towel dispenser and water bottles. Hammock beach side peaceful could use more hammocks though ( only 1??) . More music entertainment on property would be nice during week. Rooms were nicely decorated and spacious. Beach towels were of good quality.
Stayed 2 nights in Apr 2025

10/10 Excellent

lori

Traveled with family
Liked: Amenities
Loved everything about this resort. The overall vibe, the property, the staff, quality of food at restaurants ….. all amazing
Stayed 3 nights in Apr 2025

8/10 Good

Luz, Hartsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Timothy

Stayed 3 nights in Dec 2024

8/10 Good

Ariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Pierre

Stayed 2 nights in Apr 2025

6/10 Okay

Mark

Stayed 4 nights in Apr 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, in fact gorgeous! The amenities were convenient. Had a number of meals at Calusa, and the food was exceptional, even if a bit pricey. The service there was very good! Of note is the hostess Melanie, also, waiter Lathish. can't remember names of others. (Marvin at the pool bar was fun.) Only had one meal taco tues at Dry Rocks. It was just "ok" The staff throughout the facility were pleasant, and mostly very friendly and helpful. Regarding negatives. The biggest one was at check in. We had planned to arrive around 4 pm, but due to weather, and flight rerouting we did not pull in until 1 am the next morning. Obviously, we were exhausted. The young lady at the front desk seemed very disinterested, and preoccupied even though at that time there were no other customers. We kept having to ask her to repeat, or clarify things as she often turned her head away from us while she spoke. We asked if there were any weddings planned for the week as we wanted an quiet area. She said there were not. Turned out there were 3! Fortunately the weddings did not bother us at all, and we liked the location of the room. She did not offer to get anyone to help us with are bags which would have been nice.The "bell hops" we met a couple days later said she could have gotten security to help or someone. Only other negative was housekeeping always forgot to leave something, and had to be called. Still all in a very nice place and stay!
Stayed 8 nights in Mar 2025