We stayed for a week, we loved the location. The management and housekeeping were very rude. We asked for a couple of towels, since there were only 1 per person. Housekeepers came over and requested to come in the house so they could verify how many towels were there, they also made remarks of "sometimes people say there are 4 people when there are more". Our cousin lives in Maui and came over for a night for my son's 2nd birthday. The jacuzzi went out, and management didn't respond for 3 hours, when they did they were not helpful at all. With this location you need the pool and jacuzzi to be functional. A lady came to clean the pool, went to the side and smoke a cigarette right next to open windows. Having a baby, we were very upset about that. Very unprofessional management, housekeepers and pool cleaner. For the amount of money, they made us feel unwelcome. Unfortunately, we won't be back here.