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Hotel Austin Paradise - Pulai Utama

2.5 star property

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Photo gallery for Hotel Austin Paradise - Pulai Utama

Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets
Aerial view
Interior entrance
Superior Twin | Aerial view
Room amenity

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
No 75, 77&79, Taman Pulai 7, Taman Pulai Utama, Johor Bahru, Johor, 81300
  • Place, Universiti Teknologi Malaysia
    ‪15 min walk‬
  • Place, KSL City Mall
    ‪27 min drive‬
  • Place, Johor Bahru City Square
    ‪28 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Deluxe

Superior Deluxe | Desk, iron/ironing board, free WiFi, bed sheets

Superior Deluxe

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin

Shower, free toiletries, hair dryer, slippers

Superior Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Pulai

Located within 2 miles (3 km) of Universiti Teknologi Malaysia, Hotel Austin Paradise - Pulai Utama is within 3 miles (5 km) of Pulai Spring Country Club. This 40-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.

What's nearby

  • Universiti Teknologi Malaysia - 15 min walk - 0.8 miles
  • Sutera Mall - 11 min drive - 5.6 miles
  • Paradigm Mall Johor Bahru - 12 min drive - 6.3 miles
  • KSL City Mall - 27 min drive - 18.1 miles
  • Johor Bahru City Square - 28 min drive - 21.1 miles

Getting around

  • Kempas Baru Station - 25 min drive
  • Senai International Airport (JHB) - 24 min drive

Restaurants

  • ‪Restoran Agus - ‬16 min walk
  • ‪六顺美食中心 Restoran Liu Soon - ‬15 min walk
  • ‪NAV Karaoke @ UMall - ‬13 min walk
  • ‪Joyous Coffee House 欢喜咖啡美食馆 - ‬15 min walk
  • ‪Restoran Al Rizqi Bistro - ‬13 min walk

About this property

Hotel Austin Paradise - Pulai Utama

Guests of Hotel Austin Paradise - Pulai Utama enjoy features like free WiFi in public areas. If you plan to drive, free parking is available. Front-desk staff can assist with concierge services and luggage storage.
LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Coffee makers, ironing boards, and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 50.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet and Boost
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM—-8:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Touch 'n Go eWallet and Boost.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Austin Paradise Taman Pulai Utama Hotel Skudai
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Frequently asked questions

Is a free cancellation option available at Hotel Austin Paradise - Pulai Utama?

Hotel Austin Paradise - Pulai Utama provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Austin Paradise - Pulai Utama?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Austin Paradise - Pulai Utama on May 8, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Austin Paradise - Pulai Utama?

This hotel is located in Johor Bahru, close to Sutera Mall and Paradigm Mall Johor Bahru. You'll also find Pulai Spring Country Club and Hutan Bandar MPJBT within a short drive.

Will I be able to park at Hotel Austin Paradise - Pulai Utama?

Yes, self parking is offered for free at the hotel.

Does Hotel Austin Paradise - Pulai Utama feature a casino at the property?

No, Hotel Austin Paradise - Pulai Utama doesn't have a casino.

Will I find an indoor pool at Hotel Austin Paradise - Pulai Utama?

No, there is no indoor pool at this hotel.

Is Hotel Austin Paradise - Pulai Utama a good place to stay for couples?

Amenities at this hotel that appeal to couples include slippers and concierge services.

Are there hot tubs at Hotel Austin Paradise - Pulai Utama?

No, this hotel doesn't have a spa tub.

Does Hotel Austin Paradise - Pulai Utama feature a restaurant that includes a breakfast menu?

No, Hotel Austin Paradise - Pulai Utama doesn't have a restaurant that serves breakfast.

Does Hotel Austin Paradise - Pulai Utama allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Austin Paradise - Pulai Utama.

Are there connecting rooms at Hotel Austin Paradise - Pulai Utama?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Austin Paradise - Pulai Utama?

The closest major airport to Hotel Austin Paradise - Pulai Utama is Senai International Airport (JHB), which is 11.6 mi away (24 minutes by car). Another top airport is Seletar Airport (XSP), which is located 27.6 mi away (57-minute drive).

Are there rooms with balconies that I can book at Hotel Austin Paradise - Pulai Utama?

No, there aren't any guestrooms with balconies at Hotel Austin Paradise - Pulai Utama.

Hotel Austin Paradise - Pulai Utama Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
This might be a nice place for locals however it didn’t work for me. I like the Austin Heights area where there are multiple food choices, bars and massage businesses.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Julz, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new hotel

Everything is brand new so there were no problems. The room and its bathroom are very clean. But if I decide to stay there again, I will request for a room that is not facing the main road as it gets noisy at night, could not sleep well at night with the cars noises. Another complaint is one of the staff at the front desk was not that friendly, did not greet properly, I don't remember his name but he should treat his visitors equally regardless our races or our religious beliefs.
Stayed 2 nights in Feb 2018

8/10 Good

meksu83, Perak, Malaysia

Liked: Staff & service, property conditions & facilities

Simple but nice hotel

Quite far from Johor Bharu city but its ok if u have ur own transport Near to a local university This hotel is near to a convenience store 7E I booked a room with twin beds and the room a bit small and no window I have to join the bed so that i can pray bedsheet is dirty, i wonder if they changed it or not The towels are old so i used my own towels The room is very nice actually They provide toiletries, kettle, hair dryer Iron is exactly near my room but outside The staff is humble The hotel even got the security to look out their customers’ cars Parking quite a lot in front of the hotel and its building at night Im sure will book this hotel again
Stayed 1 night in Dec 2017

6/10 Okay

Ong

Simple & Basic

Basic, nothing outstanding.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Disliked: Staff & service

Nice small hotel but not so friendly

The hotel is value for money. However, the staffs there might not seems as friendly as they should. Simple gestures of friendliness should be shown as a basic hospitality to the customers. However, there are not much to complain about the hotel as the hotel is basically clean and well maintained. The location of the hotel is near to malls and also near to foodstalls (walking distance)

6/10 Okay

Verified traveler

Liked: Staff & service

Small hotel but nice

Compared to the price it is worth to stay in with nice & humble hotel staffs.

6/10 Okay

Bernard Ling

Liked: Staff & service

Overall, not bad.

Couldn't get access to their WiFi services. Kinda disappointed. Had to use own data for Internet access.

6/10 Okay

Verified traveler

Disliked: Staff & service

Budget stay

The check-in process is lengthy. The reception requested for prove of reservation which is not being practice by other property. Good for location and budget stay.

4/10 Poor

Ganesh

Stayed 1 night in Nov 2022

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