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Protea Hotel by Marriott Johannesburg Balalaika Sandton

4.0 star property
Central Johannesburg hotel connected to a shopping center, steps from The MARC

Choose dates to view prices

Photo gallery for Protea Hotel by Marriott Johannesburg Balalaika Sandton

Relax by the serene pool surrounded by lush greenery and shaded by large trees.
Relax in the stylish lounge area with a leather sofa, armchairs, and framed artwork.
Relax in style with a comfortable sofa, bench, and chairs surrounding a central table.
Relax in the stylish lounge area with a blue armchair, leather sofa, and houndstooth armchair.
Stroll through the tranquil garden pathway to the entrance of this charming building.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View in a map
20 Maude Street, Sandton, Gauteng, 2196
  • Nelson Mandela Square
    ‪7 min walk‬
  • Sandton City Mall
    ‪8 min walk‬
  • Sandton Convention Centre
    ‪8 min walk‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

Relax in a spacious room with a large bed, nightstand, and lamp, plus a shower area nearby.

Suite, 1 Bedroom, Non Smoking, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Relax in a spacious room with a large bed, nightstand, and lamp, plus a shower area nearby.

Suite, 1 Bedroom, Non Smoking

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Relax in a spacious room with a large bed, framed cityscape artwork, and a comfortable desk area.

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Relax in a stylish room with a large bed, bedside table, and elegant artwork.

Suite, 2 Bedrooms, Non Smoking

  • 517 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Relax in a spacious room with a large bed, framed cityscape artwork, and a comfortable desk area.

Room, 1 King Bed, Non Smoking, Garden View

7.2 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Garden View

Two single beds with white bedding and dark blue headboards, a desk with a lamp and telephone, and a framed picture adorn this stylish room.

Room, 2 Twin Beds, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking

Two single beds with white bedding and dark blue headboards, a desk with a lamp and telephone, and a framed picture adorn this stylish room.

Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

Relax in a spacious room with a large bed, framed cityscape artwork, and a comfortable desk area.

Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Johannesburg

Located in Sandton, Protea Hotel by Marriott Johannesburg Balalaika Sandton is adjacent to The MARC and within a 10-minute walk of other popular attractions like Sandton Convention Centre. This 330-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a gym. Centrally located in Johannesburg, the hotel is connected to a shopping center and also a short walk from Nelson Mandela Square and Sandton City Mall.

What's nearby

  • Nelson Mandela Square - 7 min walk - 0.4 miles
  • Sandton City Mall - 8 min walk - 0.5 miles
  • Sandton Convention Centre - 8 min walk - 0.5 miles
  • Melrose Arch Shopping Centre - 5 min drive - 2.6 miles
  • Montecasino - 13 min drive - 9.0 miles

Getting around

  • Johannesburg Sandton Station - 9 min walk
  • Rosebank Station - 16 min drive
  • O.R. Tambo Intl. Airport (JNB) - 31 min drive

Restaurants

  • ‪Trump's Grill - ‬10 min walk
  • ‪The Bull Run - ‬1 min walk
  • ‪Food Lover's Eatery The Marc - ‬5 min walk
  • ‪Hilton Executive Lounge at Hilton Sandton - ‬9 min walk
  • ‪Kauai - ‬6 min walk

About this property

Protea Hotel by Marriott Johannesburg Balalaika Sandton

Central Johannesburg hotel connected to a shopping center, steps from The MARC
Guests staying at Protea Hotel by Marriott Johannesburg Balalaika Sandton enjoy access to 2 outdoor pools, a gym, and a steam room. If you drive, self parking is ZAR 50 per day, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 530 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
43-inch LCD TVs come with satellite channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Free shopping center shuttle
  • Limo/town car service
  • Covered self parking on site (ZAR 50 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 215 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coffee on Twenty
  • Destination Lounge & Bar
  • Lords Bar
  • The Bull Run
  • The Conservatory

Things to do

  • 2 outdoor pools
  • Gym
  • Piano
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1949
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 3 2025 to August 13 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: ZAR 500.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately ZAR 215 per person
  • Airport shuttle fee: ZAR 530 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Balalaika Sandton Johannesburg
Protea Hotel Marriott Johannesburg Balalaika Sandton
Protea Balalaika Sandton Johannesburg
Protea Balalaika Sandton
Protea Hotel Balalaika
Protea Balalaika
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika
Balalaika Hotel
Protea Hotel Johannesburg
Protea Hotel Marriott Balalaika
Protea Marriott Johannesburg Balalaika Sandton
Protea Marriott Balalaika
Protea Hotel by Marriott Johannesburg Balalaika Sandton Hotel
Protea Hotel by Marriott Johannesburg Balalaika Sandton Sandton

Frequently asked questions

Are free cancellation options available at Protea Hotel by Marriott Johannesburg Balalaika Sandton?

Protea Hotel by Marriott Johannesburg Balalaika Sandton offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What can I see close to Protea Hotel by Marriott Johannesburg Balalaika Sandton?

This hotel is situated in Sandton within a 10-minute walk of Nelson Mandela Square and Sandton City Mall. You'll also find Johannesburg Stock Exchange and The MARC less than a mile away.

Is parking available on site at Protea Hotel by Marriott Johannesburg Balalaika Sandton?

Yes, covered parking is offered for ZAR 50 per day.

Does Protea Hotel by Marriott Johannesburg Balalaika Sandton feature a casino?

No, Protea Hotel by Marriott Johannesburg Balalaika Sandton doesn't have a casino.

Is there an indoor pool at Protea Hotel by Marriott Johannesburg Balalaika Sandton?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Protea Hotel by Marriott Johannesburg Balalaika Sandton a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a restaurant.

Does Protea Hotel by Marriott Johannesburg Balalaika Sandton have a hot tub?

No, but this hotel does have a steam room.

Does Protea Hotel by Marriott Johannesburg Balalaika Sandton have a restaurant with a breakfast menu?

Yes, Protea Hotel by Marriott Johannesburg Balalaika Sandton serves a full breakfast for a surcharge each morning at The Bull Run.

Does Protea Hotel by Marriott Johannesburg Balalaika Sandton allow pets to stay free of charge?

No, pets aren't allowed at Protea Hotel by Marriott Johannesburg Balalaika Sandton.

Does Protea Hotel by Marriott Johannesburg Balalaika Sandton have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Protea Hotel by Marriott Johannesburg Balalaika Sandton?

The closest major airport to Protea Hotel by Marriott Johannesburg Balalaika Sandton is O.R. Tambo Intl. Airport (JNB), which is 22.5 mi away (31 minutes by car). Another top airport is Lanseria Intl. Airport (HLA), which is around 14.3 mi away.

Are there rooms with balconies at Protea Hotel by Marriott Johannesburg Balalaika Sandton?

Yes, some guestrooms at Protea Hotel by Marriott Johannesburg Balalaika Sandton offer a balcony and may feature garden views.

Does Protea Hotel by Marriott Johannesburg Balalaika Sandton have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Protea Hotel by Marriott Johannesburg Balalaika Sandton.

Protea Hotel by Marriott Johannesburg Balalaika Sandton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 341 out of 870 reviews
Rating 8 - Good. 382 out of 870 reviews
Rating 6 - Okay. 94 out of 870 reviews
Rating 4 - Poor. 35 out of 870 reviews
Rating 2 - Terrible. 18 out of 870 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception service was great, housekeeping needs to be more attentive, fresh towels usually have hair from other guests, floors are cleaned haphazardly.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Gemma

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Nena

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this property, my only hiccup was a bill for the previous guest was placed in my bill.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice.

Excellent choice for Sandton. Charming help staff and good shuttle link to mall.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Good option for Sandton.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option for Sandton.

Very acceptable, well priced option in Sandton. Hotel runs a shuttle bus to the mall which is very handy.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 4 nights in Jan 2025

10/10 Excellent

Salende

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

horace

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Karen

Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Stayed 1 night in Nov 2024

8/10 Good

BETTY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Lars

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great staff and convenient location. Like the gardens
Stayed 3 nights in Nov 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility, friendly staff and delicious food. We were able to catch the hop on hop off bus just around the corner and access lots of sights that way. The hotel offers a shuttle service to Nelson Mandela Square, which was a nice bonus. Highly recommended this stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marie Yovana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - Sandton city mall close to the hotel, quiet and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 7 nights in Oct 2024

8/10 Good

Wendy, Calgary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We certainly enjoyed this hotel’s location to nearby restaurants & shops. An added bonus was a free mall shuttle service. Our room was clean and spacious with a lovely view of the lush courtyard setting. Downsides: no early check in availability (especially for guests that have travelled more than 36 hours); no free coffee in the lobby; no free breakfast (especially for other guests in our group that paid for a premium suite).
Stayed 1 night in Oct 2024

8/10 Good

patricia

Stayed 2 nights in Sep 2024

8/10 Good

Osaretin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Rob

Stayed 1 night in Oct 2024

8/10 Good

Riana

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cate

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the gardens. The staff were welcoming, and went the extra mile to help.
Stayed 2 nights in Sep 2024

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Packages

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