Grand Fiesta Americana Sumiya Cuernavaca

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Grand Fiesta Americana Sumiya Cuernavaca

Enjoy dining or relaxation in a tranquil setting surrounded by lush greenery.
Traditional architecture meets serene garden surroundings.
Conference room with rows of tables and chairs, perfect for meetings and presentations.
Relax by the serene pool surrounded by lush greenery and comfortable lounge chairs.
Spacious interior with high ceiling, skylight, and wooden paneling.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
Int. Fraccionamiento Sumiya S/N, Col. Jose Parres Jiutepec, Jiutepec, MOR, 62550
  • Tabachines Golf Club
    ‪6 min drive‬
  • Forum Cuernavaca
    ‪6 min drive‬
  • Galerias Cuernavaca Mall
    ‪7 min drive‬

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Room options

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Pool View

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Pool View

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Plus)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds (Plus)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Jiutepec

Located in Sumiya within 2 miles (3 km) of Balneario La Cascada, Grand Fiesta Americana Sumiya Cuernavaca is within a few miles (5 km) of Chapultepec Ecological Park. This 4.5-star hotel has 163 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Balneario La Cascada - 3 min drive - 1.2 miles
  • Tabachines Golf Club - 6 min drive - 1.9 miles
  • Forum Cuernavaca - 6 min drive - 3.1 miles
  • Galerias Cuernavaca Mall - 7 min drive - 4.0 miles
  • Cuernavaca Cathedral - 9 min drive - 4.0 miles

Getting around

  • Benito Juarez International Airport (MEX) - 100 min drive

Restaurants

  • ‪Los Cazadores Cuernavaca - ‬6 min drive
  • ‪Antojitos Evelyn - ‬4 min drive
  • ‪Il Tomato - ‬10 min walk
  • ‪Barbacoa "Las Granjas - ‬18 min walk
  • ‪Pollo Vaquero - ‬7 min drive

About this property

Grand Fiesta Americana Sumiya Cuernavaca

Luxury hotel with 2 restaurants and a full-service spa
At Grand Fiesta Americana Sumiya Cuernavaca, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a meeting room.
Guests can expect to find 65-inch Smart TVs with cable channels. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Balconies, minibars, and coffee makers are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 270 to 750 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Distral
  • Snak Bar La Cascada
  • Sumiya

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Tennis

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 4 2025 to July 31 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 270 to 750 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Camino Real Sumiya
Camino Real Sumiya Cuernavaca
Camino Real Sumiya Hotel
Camino Real Sumiya Hotel Cuernavaca
Sumiya
Sumiya Camino Real
Cuernavaca Hotel Camino Real Sumiya

Frequently asked questions

What's there to see near Grand Fiesta Americana Sumiya Cuernavaca?

This hotel is situated in Sumiya, close to Tabachines Golf Club, Forum Cuernavaca, and AVERANDA. You'll also find Galerias Cuernavaca Mall and Plaza de Armas within a short drive.

How much does it cost to stay at Grand Fiesta Americana Sumiya Cuernavaca?

As of Aug 6, 2025, prices found for a 1-night stay for 2 adults at Grand Fiesta Americana Sumiya Cuernavaca on Aug 21, 2025 start from $147.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Grand Fiesta Americana Sumiya Cuernavaca?

Yes, secured self parking is offered for free at the hotel.

Is there a spa available at Grand Fiesta Americana Sumiya Cuernavaca?

There is a full-service spa available for guests to enjoy and services include massages.

Does Grand Fiesta Americana Sumiya Cuernavaca have a casino on the premises?

No, Grand Fiesta Americana Sumiya Cuernavaca doesn't have a casino.

Will I find an indoor pool at Grand Fiesta Americana Sumiya Cuernavaca?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is Grand Fiesta Americana Sumiya Cuernavaca good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at Grand Fiesta Americana Sumiya Cuernavaca?

No, this hotel doesn't have a spa tub.

Does Grand Fiesta Americana Sumiya Cuernavaca feature a restaurant that includes a breakfast menu?

Yes, Grand Fiesta Americana Sumiya Cuernavaca has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge. Please note that the dining venue will be closed between April 4 2025 and July 31 2025 (subject to change).

Will Grand Fiesta Americana Sumiya Cuernavaca allow pets to stay for free?

No, pets aren't allowed at Grand Fiesta Americana Sumiya Cuernavaca.

Are there connecting rooms at Grand Fiesta Americana Sumiya Cuernavaca?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Grand Fiesta Americana Sumiya Cuernavaca?

Yes, every guestroom at Grand Fiesta Americana Sumiya Cuernavaca comes with a balcony with some featuring garden or pool views.

Does Grand Fiesta Americana Sumiya Cuernavaca host weddings?

Take advantage of the wedding venue at Grand Fiesta Americana Sumiya Cuernavaca if you plan to say "I do" during your trip.

Grand Fiesta Americana Sumiya Cuernavaca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Tania

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Experiencia de fin de semana

Mala experiencia de las expectativas que llevaba cuando era Camino Real. El restaurante principal en remodelacion, es uno de los atractivos, y sin previo aviso, el salon en donde lo sustituyeron muy pobre. La alberca parecia balneario, en el brunch dejaron pasar a un joven sin playera; en el snack muy poca variedad de aliemntos y bebidas, poca variedad de postres en general. El totel muy lindo, pero todo lo escrito anteriormente no le hace justicia y lo demerita mucho. Servicio del personal muy bueno, eso si hay que resaltar.
Stayed 1 night in May 2025

8/10 Good

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Hotel muy cómodo, rodeado de naturaleza, se siente muy agradable, en cuanto a limpieza muy bien, solo diría que falta atención al cliente en cuanto a explicar los servicios, restaurante, spa, etc. Y esperaba que tuviera una alberca más grande o un poco más honda, pero en general muy bien
Stayed 1 night in May 2025

10/10 Excellent

MARIA A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increible lugar para descansar y comer bien

Gran opcion para ir en pareja o en familia para descansar en las increíbles instalaciones, y el brunch esta increíble
Stayed 1 night in Apr 2025

2/10 Terrible

FELIPE

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
EL HOTEL ESTA EN REMODELACION, SOLO UNA TORRE ESTA REMODELADA, EL POCO PERSONAL QUE HAY SE ESMERA POR ATENDER A LOS HUESPEDES. LAS INSTALACIONES ESTAN SUCIAS, DESCUIDADAS, LA VEGETACION PARECE MALEZA. LA NUEVA ADMINISTRACION TIENE MUCHO QUE TRABAJAR. DEBERIAN DE CERRAR PARA NO COMPROMETER LA CALIDAD DE LA MARCA TIPO GRAND. SE TARDAN UNA HORA CON 30MMINUTOS PROMEDIO EN SERVIR UN PLATILLO Y TODO ESTA IMPROVISADO. LOS ESPECIOS PUBLICOS ESTAN QUE UN BALNEARIO POPULAR Y PARECE QUE HAY TURNOS PARA USAR LA ALBERCA. EL AGUA EXTREMADAMENTE TURBIA. HAY MAS GATOS QUE RONDAN LAS INSTALACIONES DEL HOTEL QUE PERSONAL. SI LLEVAN 6 MESES ASI, CREO QUE LES FALTA UN AÑO PARA ESTAR TOTALMENTE RENOVADOS. NO OLVIDEN LLEVAR SU ALMOHADA, POR QUE EN LA RECEPCION CONTESTAN QUE NO TIENEN SUFICIENTES POR QUE ESTAN EN REMODELACION.
Stayed 1 night in Apr 2025

8/10 Good

Marcela

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

2/10 Terrible

Luis

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Alba Nidia

Stayed 3 nights in Apr 2025

8/10 Good

Vivianne

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Muy linda estadía

Es un lindo lugar si buscas descanso la verdad el servicio es maravilloso en especial el gerente de alimentos muy amable muy agradable sólo que el área de alberca es muy reducido
Stayed 3 nights in Apr 2025

10/10 Excellent

Yanagi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos, White Plains

Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 1 night in Apr 2025

6/10 Okay

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food prices are extremely high and they don’t share information about it!!!!
Stayed 2 nights in Apr 2025

2/10 Terrible

Avril

Disliked: Cleanliness, staff & service
The room we booked was not the one given. !! Rip off !! We escalated with the manager and finally he gave us another room . Service really bad and the food and price really high and quality very bad. You can eat better in VIPS or Sanborns
Stayed 3 nights in Apr 2025

10/10 Excellent

PENELOPE

Stayed 3 nights in Mar 2025

8/10 Good

GUSTAVO

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Gabriela, El Paso

Traveled with family
Liked: Cleanliness, property conditions & facilities
I just came back from Sumiya Hotel, and while it certainly has some appealing features, my experience left much to be desired. First and foremost, the check-in and check-out processes were frustrating. With only two desks available and a limited number of staff, we faced long waits on both occasions. The hotel offers a concierge service through Whatsapp, which seemed like a great idea, but I was disappointed to find it unresponsive when I needed assistance with arranging a taxi. We sought help from the front desk on three different occasions, requesting taxis at specific times, but each time, we ended up waiting over 30 minutes. This lack of reliable transportation support really hindered our plans. Additionally, our dining experience at one of the hotel restaurants fell short. Service was lacking, and unfortunately, my daughter and niece never received their meals at all, which was quite disappointing. On a positive note, the hotel rooms were quite comfortable. The beds were super soft, and I appreciated the quick room service whenever we needed it. Overall, while Sumiya Hotel has potential with its cozy accommodations and beautiful gardens, significant improvements are needed in service and responsiveness to create a more enjoyable experience for guests.
Stayed 2 nights in Mar 2025

2/10 Terrible

Renan A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option to rest!
Stayed 2 nights in Feb 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Marwa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fantastic, with a welcoming staff and a perfect atmosphere for relaxation.
Stayed 2 nights in Feb 2025

4/10 Poor

Stephanie

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Decent hotel, needs upgrading

The hotel’s outdoors is really nice, rooms need a lot of updating and upgrading. AC in my room was so loud I could not sleep. Bed was very comfortable. Service was slow in restaurants and overall food quality is regular.
Stayed 2 nights in Feb 2025