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Horison Grand Serpong

4.0 star property
Hotel in Tangerang with a full-service spa and a fitness center

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Photo gallery for Horison Grand Serpong

Daily buffet breakfast (IDR 123000 per person)
In-room safe, desk, free WiFi, bed sheets
Family Room, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV
Lounge
Gym

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Jl. MH Thamrin KM 2,7 Serpong, Tangerang, Banten, 15143
  • Bina Nusantara University
    ‪2 min drive‬
  • Summarecon Mall Serpong
    ‪3 min drive‬
  • Indonesia Convention Exhibition
    ‪6 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪15 min drive‬

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Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

  • 279 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | In-room safe, desk, free WiFi, bed sheets

Family Room, 2 Bedrooms

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 3 Bedrooms

Family Room, 3 Bedrooms | In-room safe, desk, free WiFi, bed sheets

Family Room, 3 Bedrooms

  • 688 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Tangerang

Located in Pinang within a short walk of Primaya Hospital Tangerang, Horison Grand Serpong is within 2 miles (3 km) of Mall Alam Sutra. This 305-room, 4-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Bina Nusantara University - 2 min drive - 1.4 miles
  • Pelita Harapan University - 2 min drive - 2.0 miles
  • Summarecon Mall Serpong - 3 min drive - 1.6 miles
  • Living World - 4 min drive - 2.4 miles
  • Indonesia Convention Exhibition - 6 min drive - 3.6 miles

Getting around

  • Tangerang Tanah Tinggi Station - 7 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Kafe Hitam Putih - ‬7 min drive
  • ‪Pondok Sate Tegal Ibu Rita - ‬10 min walk
  • ‪Sekolah Dian Harapan - ‬7 min drive
  • ‪Istana Nelayan Serpong Town Square - ‬6 min walk

About this property

Horison Grand Serpong

Hotel in Tangerang with a full-service spa and a fitness center
Guests staying at Horison Grand Serpong enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is offered for IDR 5000 per stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this spa hotel include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers, free toiletries, and slippers. Other amenities include refrigerators, electric kettles, and safes.
Recreational amenities at the hotel include a fitness center.
The onsite spa has massage/treatment rooms. Services include massages.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (IDR 5,000 per stay)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 123,000 for adults and IDR 61,500 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lotus Restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 123000 for adults and IDR 61500 for children
  • Self parking fee: IDR 5000 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Serpong
Best Western Serpong Hotel
Best Western Serpong Hotel Tangerang
Best Western Serpong Tangerang
Grand Serpong Hotel Tangerang
Grand Serpong Tangerang
Grand Serpong
Horison Grand Serpong Hotel Tangerang
Horison Grand Serpong Hotel
Horison Grand Serpong Tangerang
Grand Serpong Hotel
Horison Grand Serpong Hotel
Horison Grand Serpong Tangerang

Frequently asked questions

What is there to do near Horison Grand Serpong?

This hotel is situated in Pinang, close to Summarecon Mall Serpong, Living World, and QBig BSD City. You'll also find TangCity and Scientia Square Park within a short drive.

Is parking available on site at Horison Grand Serpong?

Yes, parking is offered for IDR 5,000 per stay.

Is a spa located at Horison Grand Serpong?

There is a full-service spa available for guests to enjoy and services include massages.

Does Horison Grand Serpong have a casino on the premises?

No, Horison Grand Serpong doesn't have a casino.

Will I find an indoor pool at Horison Grand Serpong?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Horison Grand Serpong?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Horison Grand Serpong?

No, this hotel doesn't have a spa tub.

Does Horison Grand Serpong feature a restaurant that includes a breakfast menu?

Yes, Horison Grand Serpong serves buffet breakfast for a surcharge each morning at Lotus Restaurant.

Will Horison Grand Serpong allow pets to stay free of charge?

No, pets aren't allowed at Horison Grand Serpong.

Does Horison Grand Serpong have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Horison Grand Serpong?

The closest major airport to Horison Grand Serpong is Soekarno-Hatta Intl. Airport (CGK), which is 14.9 mi away (28 minutes by car). Another top airport is Halim Perdanakusuma Intl. Airport (HLP), which is located 22 mi away (55-minute drive).

Can I book a room with a balcony at Horison Grand Serpong?

No, there aren't any guestrooms with balconies at Horison Grand Serpong.

Horison Grand Serpong Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

prima

Junky cheap hotel
Stayed 1 night in Apr 2024

2/10 Terrible

waddah, kl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1

Very bad and food sirvice laie bout loctions too far way from cental park
Stayed 2 nights in Dec 2017

4/10 Poor

JAMES

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

GS Hotel

This Hotel was described as four star, so i booked the room. The room was very small and basic and there was a terrible smell coming from the drain in the toilet. I would say this is a two star Hotel at best. The house keeping was excellent
Stayed 3 nights in Nov 2017

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, good service

Good location, good service
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with good city view but....

Nice room and breakfast. Air-conditioning and Gym's conditions lack maintenance and nearby mall seems deserted. Convenient to airport and workplace near Tengarang.
Stayed 2 nights in Aug 2017

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be great if breakfast was included and the pool is free.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Location was good

Cleanliness can be improved and the air con was a bit noisy
Stayed 1 night in Jul 2017

8/10 Good

Gary, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LONG way from the airport!

6/10 Okay

Verified traveler

Liked: Staff & service

Is not a 4 stars hotel

It is a simple hotel, the rooms are small, the staff is very friendly.

4/10 Poor

Toshiyuki

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
浴室の温水容量が少なすぎて使い物にならない。
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很舒适的酒店

很舒适的酒店，就是没有直达大堂的楼梯，高峰期想走楼梯下楼都下不来，转了两趟货梯才下到大堂的。另外打扫卫生的服务员真心不贪，每次只拿4000印尼盾（相当于人民币2元）的小费，多的都不拿的。

4/10 Poor

Yuichiro

Disliked: Cleanliness, staff & service

was not good flont

I have resevation of Japanese only. counter request me English one. so it was time loss.
Stayed 1 night in Aug 2017

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