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Hotel Neo+ Airport - Jakarta

4.0 star property

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Photo gallery for Hotel Neo+ Airport - Jakarta

A modern hotel with a glass facade, a covered entrance, and a well-lit interior.
A modern hotel reception area with a digital display, sleek furniture, and a minimalist design.
A modern hotel room with a grey sofa, a bed with white bedding, a wooden cabinet, and a wall-mounted artwork.
Restaurant
A hotel room with a bed, a desk, a TV, a mirror, and a bathroom.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Cengkareng Business City Tower PQR, Lot 5, Jl. Atang Sanjaya No.21 RT.2 RW.2, Tangerang, Banten, 15125
  • Place, Soewarna Business Park
    ‪8 min drive‬
  • Place, Cengkareng Golf Club
    ‪9 min drive‬
  • Place, White Sand Beach PIK 2
    ‪12 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room

A modern hotel room with a bed, grey sofa, a small table, a TV mounted on the wall, and a wooden panel design.

Deluxe Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Superior Room

In-room safe, laptop workspace, WiFi (free), bed sheets

Superior Room

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Superior Room, City View (Premiere)

A modern hotel room with a large bed, a desk with a chair, a TV, and a large window offering a city view.

Superior Room, City View (Premiere)

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Suite Room

A hotel room with a bed, a desk, a TV, a mirror, and a bathroom.

Suite Room

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

In-room safe, laptop workspace, WiFi (free), bed sheets

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior City View

In-room safe, laptop workspace, WiFi (free), bed sheets

Superior City View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Bathroom | Shower, rainfall showerhead, free toiletries, slippers

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Tangerang

Located within 2 miles (3 km) of Cengkareng Golf Club, Hotel Neo+ Airport - Jakarta places you within a few miles (5 km) of Bandara City Mall. This 4-star hotel has 149 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Soewarna Business Park - 8 min drive - 2.5 miles
  • Cengkareng Golf Club - 9 min drive - 2.9 miles
  • White Sand Beach PIK 2 - 12 min drive - 4.7 miles
  • Thamrin City Shopping Mall - 26 min drive - 17.7 miles
  • Blok M Square - 29 min drive - 19.0 miles

Getting around

  • Jakarta Rawa Buaya Station - 12 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 12 min drive

Restaurants

  • ‪Rumah Makan Lembur Kuring - ‬17 min walk
  • ‪Gudeg Jogja Bu Hani - ‬10 min walk
  • ‪Swiss-Bel Hotel Airport - ‬13 min walk
  • ‪Swiss-Cafe - ‬13 min walk
  • ‪Seafood 68 - ‬11 min walk

About this property

Hotel Neo+ Airport - Jakarta

Guests of Hotel Neo+ Airport - Jakarta have access to a full-service spa, a gym, and spa services. You can take advantage of free parking, along with a free shuttle from the hotel to the airport (available on request). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa hotel include a porter/bellhop, a banquet hall, and an ATM.
Guests can expect free WiFi and 29-inch Smart TVs with digital channels. Bathrooms offer rainfall showers, free toiletries, and slippers. Safes, toothbrushes and toothpaste, and desk chairs are other standard amenities.
Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Alaya Spa. Services include massages and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free airport drop-off shuttle from 3:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 for adults and IDR 50,000 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Visual fire alarm
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 29-inch smart TV with digital channels

More

  • Air conditioning
  • Desk chair
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 50000 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the free airport drop-off service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Neo Airport Jakarta Tangerang
Hotel Neo+ Airport - Jakarta Hotel
Hotel Neo+ Airport - Jakarta Tangerang
Hotel Neo+ Airport - Jakarta Hotel Tangerang

Frequently asked questions

What's there to see within easy reach of Hotel Neo+ Airport - Jakarta?

This hotel is located in Tangerang, close to White Sand Beach PIK 2, By The Sea PIK Shopping Center, and Puri Indah Mall. You'll also find Cengkareng Golf Club and Bandara City Mall within a short drive.

How much does it cost to stay at Hotel Neo+ Airport - Jakarta?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Neo+ Airport - Jakarta on Aug 5, 2026 start from $38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Neo+ Airport - Jakarta?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hotel Neo+ Airport - Jakarta?

Alaya Spa is the hotel's spa and services include body treatments and massages.

Does Hotel Neo+ Airport - Jakarta have a casino at the property?

No, Hotel Neo+ Airport - Jakarta doesn't have a casino.

Will I find an indoor pool at Hotel Neo+ Airport - Jakarta?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Neo+ Airport - Jakarta?

Amenities that appeal to couples at this hotel include a rainfall showerhead, a smart TV, and slippers.

Are there hot tubs at Hotel Neo+ Airport - Jakarta?

No, there isn't a spa tub at this hotel.

Does Hotel Neo+ Airport - Jakarta feature a restaurant that includes a breakfast menu?

Yes, Hotel Neo+ Airport - Jakarta serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Neo+ Airport - Jakarta allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Neo+ Airport - Jakarta.

Are there connecting rooms at Hotel Neo+ Airport - Jakarta?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Neo+ Airport - Jakarta?

The closest major airport to Hotel Neo+ Airport - Jakarta is Soekarno-Hatta Intl. Airport (CGK), which is 4.6 mi away (12 minutes by car). Another top airport is Halim Perdanakusuma Intl. Airport (HLP), which is located 24.4 mi away (60-minute drive).

Can I book a room with a balcony at Hotel Neo+ Airport - Jakarta?

No, you won't find guestrooms with balconies at Hotel Neo+ Airport - Jakarta.

Hotel Neo+ Airport - Jakarta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 50 reviews
Rating 8 - Good. 6 out of 50 reviews
Rating 6 - Okay. 13 out of 50 reviews
Rating 4 - Poor. 5 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

E

It was ok Shuttle services limited
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Zishanali Khalfan

Liked: Cleanliness, staff & service, amenities
Spotless room. Clean. Good breakfast. Safe and quiet.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Very good! Everything was great, the staff were very kind and helpful!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service at the reception.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good no frills hotel. Airport shuttle is difficult. Very clean. Good staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ABDUL RAHIM BIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment I be back to this hotel again
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Milinda

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are small but for an airport hotel, it’s plenty. The staff is very helpful. Special mention on the baggage storage for the helpfulness of the staff and the care they take.
Stayed 1 night in May 2025
Verified

4/10 Poor

Alan Thomas

Disliked: Cleanliness
Not very clean. Loud. Not suitable for families.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value.

Fani and her staff was great. They are on top of everything and treat you with the upmost respect.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Gerrome

Liked: Staff & service, amenities
Disliked: Cleanliness
Found roaches in my room.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Pranata

Liked: Staff & service
The proximity to the airport makes this place great for a night transit and the staff and services were really good. We had a couple of issues and it was resolved timely and with care. The room was kind of decent and it wasn’t necessarily dirty but the condition of the room gave a little bit of old feeling. The room that we stayed in also didnt have a window. Breakfast was quite decent too.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Vorifin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying with family total 4 people. The rooms were clean. Our rooms with windows which were pretty good but they were very warm/hot when we got there. It took long to get comfortable room temperature. The shuttle to airport departed on-time and the driver was very professional. Will stay again in the future!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ryna

It was just a stopover night, everythg was ok except for its water pressure that is low while using the water closet.
Stayed 1 night in Aug 2025
Verified

8/10 Good

nishikanta

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a very neat and clean. Hotel staff are friendly and courteous. Only one suggestion that they could not speak english well baring 1 or 2 . I would still recommend hotel for stay as the hotel is clean and hosts a lot of corporate events so maintans a good standard
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Bianca

Sadly we were not ao pleased with our stay. It just began with the airport transfer: via expedia it only says "free airport shuttle" the hotel itself didn't send any informations until I asked them about. Comes out there are 6 times a day for pick up and drop of which are free - i think it is very unlikely that one of them fits your flight time. For that Hotel price you can easily find another airport hotel with really free shuttle service. The woman at the reception seemed to hate her job. Neither was she friendly nor did she tell us anything, we needed to ask every question by ourselves. Then to the room: in the so calles "deluxe room" there are no windows. This isn't mentioned anywhere during the booking, if you want a room with a window you need to pay more. Also the room was ok clean, but definitely could be better. The breakfast in the restaurant is more asian food, which is ok, but would be nice to know beforehand. Anyways the staff was kind in the restaurant but also really slow. There was a water fountain to refill your water, which we appreciated. During our stay our toddler broke one cup in the room. At checkout we informed the same lady as during check-in about it, and we needed to pay 50k idr for it... Never heard about any hotel/restaurant which let pay there guest for such things. Also would guess they buy this cup for 10k idr or less... All in all we wouldn't stay again. For this price you can get a ton of better stays nearby.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Preço
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Ainhoa

Disliked: Cleanliness, amenities, property conditions & facilities
Habitación muy sucia, el servicio de transporte al aeropuerto es muy limitado (solo ciertas horas), terminando a las 18:30 de la noche. Y lo peor, la cantidad de cucarachas. En la habitación solo nos encontramos una, pero la zona del desayuno de buffet estaba INFESTADA.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Bad kamer te klein en shower niet handig. Geen ramen in de kamer. Bed is okay.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Andreas

Liked: Cleanliness
Wir haben das Hotel für eine Nacht gebucht. Leider mussten wir sehr lange warten, bis wir ins Zimmer durften, erst um 16 Uhr waren wir drinnen. Im Zimmer war der Straßenverkehr weiterhin deutlich zu hören, was in der Nacht etwas gestört hat. Auch die Klimaanlage war leider nicht ganz zuverlässig. Im Großen und Ganzen: Das Hotel ist in Ordnung, aber nochmal würde ich es nicht buchen, deswegen 3 Sterne.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto confortável, transfer de ida e volta para o aeroporto. 5 minutos do aeroporto. Excelente opcao para quem quer pernoitar em Jakarta
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Soichiro

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
部屋は綺麗でしたが、小さいゴキブリがいた。冷蔵庫がなかった。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

YEONYEUNG

Disliked: Cleanliness, amenities, property conditions & facilities
식기들은 설겆이가 안 한 상태로 나와서 기분이 나빴어요 룸 청결상태도 그닥 좋지가 않아서 난감했습니다
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

気になったのは

もう少し清掃に力を入れてください。 部屋にミネラルウォーターがなかったのは困りました。廊下に給水器があるなら最初に伝えて欲しかったです。シャトルの運行時間も夕方までと、予約前に情報提供して下さい。受付のかた、運転手の方など、好印象でしたので、是非改善を。
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Adele

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La camera purtroppo non era pulitissima ed il bagno con uno spazio veramente limitato per muoversi. Inoltre farei trovare egli ospiti che arrivano dall’aeroporto da un viaggio potenzialmente lungo almeno una bottiglia di acqua.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super à cause du personnel vraiment très gentil.
Stayed 4 nights in Jul 2025

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