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Great Western Resort Serpong Hotel & Convention Center

Property class: 3

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Photo gallery for Great Western Resort Serpong Hotel & Convention Center

Property entrance
Restaurant
Living area
Outdoor pool
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Jl. MH. Thamrin KM.2.7 Kebon Nanas, Located in Great Western Resort Hotel, Tangerang, 15143
  • Place, Bina Nusantara University
    ‪2 min drive‬
  • Place, Mall Alam Sutra
    ‪4 min drive‬
  • Place, Blok M Square
    ‪28 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪21 min drive‬

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About the neighborhood

Tangerang

Located in Pinang within a short walk of Primaya Hospital Tangerang, Great Western Resort Serpong Hotel & Convention Center is within 2 miles (3 km) of Mall Alam Sutra. This 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Bina Nusantara University - 2 min drive - 1.1 miles
  • Mall Alam Sutra - 4 min drive - 1.6 miles
  • Blok M Square - 28 min drive - 18.1 miles
  • Thamrin City Shopping Mall - 31 min drive - 20.0 miles
  • Grand Indonesia - 32 min drive - 20.8 miles

Getting around

  • Tangerang Station - 7 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 27 min drive

Restaurants

  • ‪Great Lounge & Resto - ‬2 min walk
  • ‪Ayam Goreng Karawaci' - ‬8 min walk
  • ‪Istana Nelayan Sumarecon Serpong - ‬5 min walk
  • ‪Teras juice - ‬4 min walk
  • ‪Nasi pecel bona - ‬11 min walk

About this property

Great Western Resort Serpong Hotel & Convention Center

Guests staying at Great Western Resort Serpong Hotel & Convention Center enjoy an outdoor pool, a gym, and free WiFi in public areas. Onsite parking is offered for a fee. The 24-hour front desk has staff always at the ready. This hotel also has a meeting room.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Balconies, electric kettles, and phones are also available. Housekeeping is not available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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  • Free WiFi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service

Business services

  • Meeting room

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 50000.00

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Great Western Resort Serpong Hotel Convention Center
Great Western Resort Serpong Hotel & Convention Center Hotel
Great Western Resort Serpong Hotel & Convention Center Tangerang

Frequently asked questions

What is there to do near Great Western Resort Serpong Hotel & Convention Center?

This hotel is situated in Pinang, close to Summarecon Mall Serpong, TangCity, and Living World. You'll also find Modern Golf and Country Club and Supermal Karawaci within a short drive.

Is there parking available at Great Western Resort Serpong Hotel & Convention Center?

Yes, parking is available for a surcharge.

Does Great Western Resort Serpong Hotel & Convention Center feature a casino at the property?

No, Great Western Resort Serpong Hotel & Convention Center doesn't have a casino.

Will I find an indoor pool at Great Western Resort Serpong Hotel & Convention Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Great Western Resort Serpong Hotel & Convention Center?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as an outdoor pool and a restaurant.

Are there hot tubs at Great Western Resort Serpong Hotel & Convention Center?

No, there isn't a spa tub at this hotel.

Does Great Western Resort Serpong Hotel & Convention Center feature a restaurant that includes a breakfast menu?

No, Great Western Resort Serpong Hotel & Convention Center doesn't have a restaurant that serves breakfast.

Will Great Western Resort Serpong Hotel & Convention Center allow pets to stay free of charge?

No, pets aren't allowed at Great Western Resort Serpong Hotel & Convention Center.

Are there connecting rooms at Great Western Resort Serpong Hotel & Convention Center?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Great Western Resort Serpong Hotel & Convention Center?

The closest major airport to Great Western Resort Serpong Hotel & Convention Center is Soekarno-Hatta Intl. Airport (CGK), which is 14.9 mi away (27 minutes by car). Another top airport is Halim Perdanakusuma Intl. Airport (HLP), which is around 17.6 mi away.

Are there rooms with balconies at Great Western Resort Serpong Hotel & Convention Center?

Yes, every guestroom at Great Western Resort Serpong Hotel & Convention Center comes with a balcony and some offer city views.

Great Western Resort Serpong Hotel & Convention Center Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Dated hotel with polite n helpful staff

Hotel is old. Room floor tiles are old and the bedsheets doesnt look pure white. Likeise for the toilet towels. Staff is polite and helpful though. For the price, one cannot have too high expectations. Alright for a short stay.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

I definitely don’t recommend anyone staying at this hotel. Everything in the room is Extremely dingy and the bathroom is like a gas station toilet. Really really terrible! The elevators and hallways were an absolute fright... I am at a lost as to how they got 4 stars
Stayed 1 night in Feb 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결 꽝, 청소불량, 화장실냄새등
Stayed 4 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel! My room was very spacious and clean with very comfortable bed. WiFi was also included and there was a parking for free. The hotel is very good located,I didn't have any problems with getting places.
Stayed 1 night in Oct 2017
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

이것도 호텔?

다시는 숙박하고 싶지 않다. 많은 아니 거의 모든방이 리노베이션이 안되어 있고 후지고 물 서비스도 없고 바기지 방값인것 같다 1박에 29.000원이면
Stayed 2 nights in Aug 2017

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