Crocs Resort & Casino

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Photo gallery for Crocs Resort & Casino

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Reception
Premium bedding, down comforters, in-room safe, individually decorated
Premium bedding, down comforters, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
800 metros norte del Banco de Costa Rica, Jacó, Puntarenas, 61101
  • Place, Teatro Jacó
    ‪4 min drive‬
  • Place, Neo Fauna
    ‪6 min drive‬
  • Place, Jacó Beach
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Condo, 1 Bedroom

  • 1033 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Condo, 2 Bedrooms

  • 1507 sq ft
  • Sleeps 7
  • 2 King Beds
  • Free WiFi

Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 King Bed, Mountain View

  • Mountain view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds, Balcony, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Junior Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Ocean View

  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Studio Suite, 1 King Bed

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds (Limited View)

  • Mountain view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 King Bed (Limited View)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Jacó

Located 2.1 mi (3.5 km) from Jacó Beach, Crocs Resort & Casino is within a 10-minute drive of other popular attractions like El Miro. This 166-room, 4.5-star hotel has a full-service spa, a casino, and 3 restaurants.

What's nearby

  • Teatro Jacó - 4 min drive - 1.4 miles
  • Neo Fauna - 6 min drive - 1.8 miles
  • Jacó Beach - 11 min drive - 3.1 miles
  • Herradura Beach - 23 min drive - 7.4 miles
  • Marina Los Sueños - 25 min drive - 7.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 104 min drive

Restaurants

  • ‪Clarita's Beach Bar & Grill - ‬8 min walk
  • ‪Rolling Thunder Saloon - ‬13 min walk
  • ‪El Manglar - ‬4 min walk
  • ‪Bar y Restaurante del Best Western Jacó - ‬10 min walk
  • ‪Subway Jaco - ‬17 min walk

About this property

Crocs Resort & Casino

Guests of Crocs Resort & Casino have access to a full-service spa, a casino, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 120 per vehicle one-way. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this beach hotel include a gym, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Zarpe
  • Game On Sports Bar
  • La Stanza
  • Liquidity
  • Los Cuates

Things to do

  • 60 slot machines
  • 7 gaming tables
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (17,222 square feet of space)
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • Sportsbook
  • TV in common areas
  • Waterslide

Family friendly

  • Fenced pool
  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (1,377 square feet of space)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 22 to 30 for adults, and USD 18 to 25 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Croc's Resort and Casino

Frequently asked questions

Is a free cancellation option available at Crocs Resort & Casino?

Crocs Resort & Casino provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crocs Resort & Casino?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Crocs Resort & Casino on May 28, 2026 start from $207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Crocs Resort & Casino?

Guests enjoy the hotel's walkable location in Jacó based on their ratings, and it's a short 19-minute walk from Neo Fauna and also 15 minutes on foot from Teatro Jacó. You'll also find Jacó Beach and Rainforest Adventures Jaco within a short drive.

Is there parking available at Crocs Resort & Casino?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Crocs Resort & Casino?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, hydrotherapy, and couples treatments.

Does Crocs Resort & Casino have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, an ocean-view restaurant, and a poolside bar at this hotel.

Does Crocs Resort & Casino have a casino on the premises?

Yes, Crocs Resort & Casino has a casino that's 17222 square feet and includes 7 gaming tables, 60 slot machines, and a VIP room.

Will I find an indoor pool at Crocs Resort & Casino?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Crocs Resort & Casino a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including an ocean-view restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Crocs Resort & Casino?

No, there isn't a spa tub at this hotel.

Does Crocs Resort & Casino have a restaurant that serves breakfast?

Yes, Crocs Resort & Casino has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will Crocs Resort & Casino allow pets to stay free of charge?

No, pets and service animals aren't allowed at Crocs Resort & Casino.

Are there connecting rooms at Crocs Resort & Casino?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Crocs Resort & Casino?

The closest major airport to Crocs Resort & Casino is Tambor (TMU), which is about 26.8 mi away.

Are there rooms with balconies at Crocs Resort & Casino?

Yes, some guestrooms at this hotel offer a furnished balcony/patio where guests can enjoy ocean and mountain views.

Does Crocs Resort & Casino host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Crocs Resort & Casino.

Crocs Resort & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1011 reviews
Rating 8 - Good. 219 out of 1011 reviews
Rating 6 - Okay. 97 out of 1011 reviews
Rating 4 - Poor. 39 out of 1011 reviews
Rating 2 - Terrible. 41 out of 1011 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer Lynn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food, room and staff were incredible! We will definitely be returning. Thank you for a wonderful experience in Cost Rica!
Stayed 5 nights in Feb 2026

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay!! Highly recommend!
Stayed 3 nights in Feb 2026

10/10 Excellent

Chad

Stayed 5 nights in Jan 2026

8/10 Good

Georgi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk personal was very courteous. The doorman will always find you a place to park inside the hotel's premises, even when the hotel's parking lot is full. Expect Manhattan pricing on food, beverages and souvenirs. Easy access to the beach and they have security personal monitoring the swimming pool area. The only thing my wife and I found to be lacking was the service received from the pool bar. After 3 tries to sit down and dine there, we noticed that the waiters do not care to take our order. They prefer to talk to eachother and avoid eye contact with us so they dont have to come over, hoping we give up and leave. That behavior was towards tables of 1 to 3 people. The larger tables were taken care of, so unless you are dining with a bunch of friends or family members, good luck getting your order within an hour.......
Stayed 6 nights in Feb 2026

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean! Staff was friendly and helpful! We loved the pool area the best ! Was so clean and immaculate! Pool service for food and drinks was fantastic!! Great attentive service! Felt very safe . Security at hotel was great! Beautiful location right on the beach. Worth every penny of getting ocean front balcony
Stayed 5 nights in Feb 2026

10/10 Excellent

Nancy, Wallenstein

Stayed 6 nights in Feb 2026

10/10 Excellent

Nancy, Wallenstein

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We rented a one bedroom condo and the accommodations were ideal. Very large and spacious rooms and very clean. Hotel staff were very courteous and helpful.
Stayed 7 nights in Feb 2026

10/10 Excellent

Kenny

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless and the staff were most helpful and polite. The views from the hotel are amazing.
Stayed 6 nights in Feb 2026

8/10 Good

Matt

Stayed 2 nights in Feb 2026

10/10 Excellent

Kelly Lynn

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff is extremely friendly and helpful They set up every tour and taxi we wanted.
Stayed 5 nights in Feb 2026

6/10 Okay

Steve

Traveled with partner
Liked: Cleanliness
This place has a 5-star location, staff and overall potential but only a 2 or 3-star management, upkeep and investment in the property…. The staff was super friendly, very outgoing and polite. The security team was understaffed but vigilant, the views of the ocean and surrounding area are stunning, the pool area is very nice, well maintained. however…. The design in rooms clearly missed the mark between intent and the implementation. Kitchen drawers that don’t open or can’t open due to placement of fridge, (our room kept the silverware in a drawer organizer that sat on top of microwave), odd placement of wall art that looks like a college dorm room, bed frames that are too low to the floor, exposed water and drain access in utility/laundry areas…. Also noticed Insufficient parking for the number of guests, some patio furniture that seemed past its useful lifespan, limited choice and poor food quality in some of their dining options for a resort of this caliber and price, an underwhelming casino on site, poor onsite security protocols to prevent non-guests from accessing pools, public spaces and an elevator bank that operates independently of each other causing backups at key times in lobby or mezzanine floors. The understaffed security and need to update security protocols should be a priority. A refresh of interiors and review of functionality of designs should be an area of focus as well.
1-bed condo view of pacific from living area
Overhead of pool area from 10+ stories up
Balcony view of sunset over the pacific.
Stayed 4 nights in Feb 2026

8/10 Good

Anakhdeep

Stayed 3 nights in Jan 2026

10/10 Excellent

Paul

Stayed 4 nights in Jan 2026

6/10 Okay

Yugal

Liked: Cleanliness, property conditions & facilities
Nice facilities but not many clients/takers. A bit disappointing.
Stayed 7 nights in Jan 2026

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic with a great view. It was very clean and the staff were on the ball with everything. Anything we needed, they attended to. The pool was excellent also. No complaints. We would definitely recommend Crocs Resort to anyone
Stayed 5 nights in Jan 2026

10/10 Excellent

Rocio

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very nice staff. Would stay again.
Stayed 4 nights in Jan 2026

2/10 Terrible

Logan

Traveled with partner
Disliked: Amenities
Bunch of nonsense food over expensive and over priced breakfast was terrible , whole hotel closes down at 10 pm maids going into room when no one there to not clean but to look around just a bad experience over all
Stayed 9 nights in Jan 2026

6/10 Okay

Mano

Traveled with group
Liked: Cleanliness, property conditions & facilities
There was a sign for disco but it wbas not active, they mentioned minifridge but there is nothing in the fridge
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly, pool was great and was perfect walking distance to beach and town. Would be great to have more all inclusive options
Stayed 6 nights in Jan 2026

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Clean and comfortable. Customer service was a tad lackluster overall, and noise transfers from room to room very easily. Otherwise, we enjoyed the stay.
Stayed 5 nights in Jan 2026

8/10 Good

crystal marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at the Crocs Resort! The property is beautiful, and the staff were incredibly nice and welcoming. Our room was clean and comfortable, though the drawers didn’t close and stayed open, which was a minor annoyance but didn’t affect our overall experience. The pools were amazing, and everything around the resort was well-maintained. One small thing to note is that the “happy hour” at the pool bar wasn’t quite what we expected. They were promoting BOGO drinks from 4–6 PM for 2 for $18, but when we went earlier the next day around noon, we found those were actually the standard prices, so not much of a discount. Despite that, we had a very pleasant experience overall. The hotel is very clean, the atmosphere is lovely, and we truly enjoyed our time. I would definitely come back with my family!
Stayed 4 nights in Jan 2026

6/10 Okay

donald

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Should have coffee in the room
Stayed 1 night in Jan 2026

10/10 Excellent

Selim

Liked: Cleanliness, amenities, property conditions & facilities
Best and cleanest place by far in jaco everything is updated
Stayed 4 nights in Jan 2026

10/10 Excellent

David Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place nice people brand new great place for kids and family. Everybody’s nice.
Stayed 1 night in Oct 2025