This property was a great place to stay. It was well appointed in decor & was the perfect spot to spend time away with our family. There were some things that could have been better & hopefully for future guests these things are altered. The property manager wasn't super responsive & communication was not the greatest. Upon arrival we did not have the information needed to enter the unit. The property could have been better cleaned. The unit lacked basic information in the binder such as how to work the fans & tvs. We were told there would be 2 types of coffee makers but there was only one. Contacted the manager & was told they would bring us one which they never did. The pool key (was told there would be 2 but there was only 1) got stuck in the lock & required assistance in getting it out. A few of the windows were broken when opened (bc the power went out a few times & we needed to allow airflow) & had to have two people to put them back into place. Some screens were missing or had holes. The kitchen was missing basic items such as whisks, rubber spatulas, glass measuring cups, storage container lids, towels, mixer. There was no ice maker & had to make or buy ice yet space in the freezer is very limited so it was difficult to store a lot of things. Also, if you fill the refrigerator things in the back became frozen. There was no mirror on the third floor bedroom to help get ready. There also was no trash can in that bedroom/bathroom. The blinds were broken in that room, as well. The deck off the second floor bedroom was mostly useless. The chairs were not conducive to enjoying the view & since the sun shone directly most of the day there was no umbrella to help with shading. There were no side tables to place drinks or items on. There were 2 extra chairs there but not usable as they were rusted. Beware of the edges of the rugs in the bedrooms as they were rolled & were a trip hazard. The downstairs deck was only usable when it wasn't raining as the water from the upstairs deck poured through. The rug was old, ripped, rusted and stained as well as some more chairs. Again, no side tables to place items on. Both sides of the deck were full of trash, weeds, etc. I did mention all of this to the management company but they have yet to respond. I feel that for the price we paid to stay here these things should be addressed. I post this to help future guests so as they are made aware when deciding where to stay.