4/10 Poor
Todd
Business traveler
Jun 15, 2025
I had to switch rooms my first night. The toilet rocked back and forth. It wasn't fastened tightly on either bolt at the base. Floors were dirty with hair. They moved me to a room across the hall. After I transferred all my stuff from one room to the other I realized my door deadbolt didnt work, so I had an unsecure door and I didn't feel safe. I went down to tell the night manager and to my surprise I saw a rodent coming in the front door. It at first looked like a large rat. But it was an opossum that walked right the kept open front door to cool off the very hot lobby. It was disqusting to seean animal in the hotel whether harmless or not. But never the less it was wild. The manager downplayed it. I felt strongly that I should have gotten a full refund or at the least one of the nights should have been free. The free breakfast was pretty nasty and rinkydink!
Todd
Stayed 2 nights in Jun 2025