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Ibusuki Phoenix Hotel

3.5 star property
Family-friendly hotel with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Ibusuki Phoenix Hotel

Stunning natural rock formation surrounds a serene indoor water feature.
Relax by the resort pool surrounded by palm trees and lounge chairs.
Relax in our welcoming lobby, featuring comfortable seating areas and modern amenities.
Relax by the serene pool surrounded by a stone wall and wooden steps.
Relax by the pool surrounded by comfortable lounge chairs and a table.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

View in a map
4320, Junicho, Ibusuki, Kagoshima, 891-0403
  • Kaimondake Volcano
  • Ibusuki Archaeological Museum
    ‪3 min drive‬
  • Saraku Sand Bath Hall
    ‪3 min drive‬

Room options

View all photos for Japanese Style Deluxe Room

Experience traditional Japanese elegance in this serene room, featuring tatami flooring, shoji screens, and a tranquil view of palm trees and water.

Japanese Style Deluxe Room

7.4 out of 10
Good
(3 reviews)
  • 436 sq ft
  • Ocean view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Traditional Room

Traditional Japanese-style room with tatami flooring, shoji screens, and a low table with cushions.

Traditional Room

  • 353 sq ft
  • Ocean view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Twin Room

Enjoy breathtaking views of the sea and distant mountains from this room's large window.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 353 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Traditional Japanese-style room with tatami flooring, shoji screens, and a low table with cushions.

Standard Room

  • 353 sq ft
  • Ocean view
  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Ibusuki

Ibusuki Phoenix Hotel places you within a mile (2 km) of popular attractions like Saraku Sand Bath Hall and Ibusuki Archaeological Museum. This 146-room, 3.5-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Ibusuki Archaeological Museum - 3 min drive - 1.4 miles
  • Saraku Sand Bath Hall - 3 min drive - 1.4 miles
  • Mt. Uomidake - 12 min drive - 4.8 miles
  • Lake Ikeda - 13 min drive - 4.7 miles
  • Flower Park Kagoshima - 13 min drive - 5.9 miles

Getting around

  • Kagoshima Airport (KOJ) - 100 min drive

Restaurants

  • ‪めん処隆 - ‬3 min drive
  • ‪いぶすき 秀水園 - ‬20 min walk
  • ‪長寿庵指宿店 - ‬4 min drive
  • ‪すなくじら - ‬3 min drive
  • ‪中国料理紅龍 - ‬4 min drive

About this property

Ibusuki Phoenix Hotel

Family-friendly hotel with free breakfast and a seasonal outdoor pool
At Ibusuki Phoenix Hotel, guests have access to a children's pool, free WiFi in public areas, and a seasonal outdoor pool. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this hot springs hotel include a meeting room, a terrace, and laundry facilities.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms have free toiletries, toilets with an electronic bidet, and slippers. Refrigerators, electric kettles, and safes are other standard amenities.
A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include facials. A variety of treatment therapies are provided, including thalassotherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

English, Japanese

Similar properties

Relax in a serene hot spring bath overlooking the ocean and distant mountains.

Ibusuki Onsen Hotel Syogetsu

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, 53 reviews
$122 nightly
The price is $135
Aug 31 - Sep 1
All taxes and fees included in total
Ibusuki Onsen Hotel Syogetsu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station drop-off shuttle from 9:00 AM to 10:00 AM
  • Train station shuttle at scheduled times, on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Kaiseki meal

Things to do

  • Children's pool
  • Hot springs
  • Mini golf
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thalassotherapy
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the free train station drop-off service. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: PayPay.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to September.
  • Pool access available from 8 AM to 7 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Ibusuki Phoenix Hotel Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel
Ibusuki Phoenix Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel
Ibusuki Phoenix Hotel Ibusuki
Ibusuki Phoenix Hotel Ibusuki

Frequently asked questions

Is a free cancellation option available at Ibusuki Phoenix Hotel?

Ibusuki Phoenix Hotel offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Ibusuki Phoenix Hotel?

As of Aug 8, 2025, prices found for a 1-night stay for 2 adults at Ibusuki Phoenix Hotel on Aug 18, 2025 start from $115.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Ibusuki Phoenix Hotel?

This hotel is located in Ibusuki, a short 6-minute walk from Kirishima-Kinkowan National Park and also 19 minutes on foot from Iwasaki Museum. You'll also find Saraku Sand Bath Hall and Ibusuki Archaeological Museum within a short drive.

Is parking available on site at Ibusuki Phoenix Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is a spa located at Ibusuki Phoenix Hotel?

Spa services at the hotel include thalassotherapy.

Does Ibusuki Phoenix Hotel include a casino on the premises?

No, Ibusuki Phoenix Hotel doesn't have a casino.

Is there an indoor pool at Ibusuki Phoenix Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8 AM and 7 PM and the seasonal pool is normally open from July until September.

What do couples enjoy most about Ibusuki Phoenix Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and hot springs.

Are there hot tubs at Ibusuki Phoenix Hotel?

No, but this hotel does have on-site hot springs.

Does Ibusuki Phoenix Hotel feature a restaurant that includes a breakfast menu?

Yes, Ibusuki Phoenix Hotel serves free full breakfasts each morning from its restaurant.

Does Ibusuki Phoenix Hotel allow pets to stay for free?

No, pets aren't allowed at Ibusuki Phoenix Hotel though service animals are welcome.

Does Ibusuki Phoenix Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Ibusuki Phoenix Hotel?

No, at Ibusuki Phoenix Hotel, there aren't any guestrooms that list a balcony.

Ibusuki Phoenix Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 97 reviews
Rating 8 - Good. 44 out of 97 reviews
Rating 6 - Okay. 15 out of 97 reviews
Rating 4 - Poor. 5 out of 97 reviews
Rating 2 - Terrible. 3 out of 97 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is sandbath in hotel. Breakfast choices are limited, can skip
Stayed 1 night in Dec 2024

10/10 Excellent

Yasuomi

Traveled with family
着いた時からチェックアウトまで、レセプションの方々がいつも感じよく素敵なホテルでした。 更に、今回こちらの不注意で忘れ物をしてしまったのですが、夜中にも関わらず大変親身になって探してくださったり、見つかってからも素早く対応していただき、本当に感謝しています。 他の口コミにある様に確かに古いですが、清潔で手入れは行き届いている様に見えます。 部屋からの景色も良く、プールも楽しめましたし、砂風呂もとても気持ちよかったです。 おすすめします！
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good day !!!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner was great, hot spring and sandbath were great too
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Yip Chiu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

SATORU

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
砂蒸しがやはりおすすめです。
Stayed 1 night in Apr 2025

8/10 Good

Yumi

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

SHIN

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

SHOGO

施設が古いため汚い印象でした。
Stayed 1 night in Mar 2025

10/10 Excellent

Lilian

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Eiji

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービス、設備

19時に2回ホテルに電話してもつなからない。温泉の効能を浴室内部に掲示して欲しい。 脱衣所の揺れる椅子は不用、長椅子を置いて欲しい。浴槽の温度は入口ではなく、それぞれの浴槽に掲示して欲しい。加湿器を置いて欲しい。テレビが小さすぎるのでは。
Stayed 1 night in Feb 2025

10/10 Excellent

Pei-yun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

jaeun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았어요
Stayed 1 night in Jan 2025

8/10 Good

TAKASHI

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景観と大浴場が良かったです。 周辺にレストランがないので車で来ることをお薦めします。
Stayed 1 night in Dec 2024

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Yasuhiro

Traveled with family
Liked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

タツカワ

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
初めて砂蒸しを体験しました。宿泊施設内で出来るのは良かったです。温泉も良いお湯でした。
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

AKINORI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

SHO

スタッフはよかったです
Stayed 1 night in Sep 2024

8/10 Good

SHIGEO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

YUKIKO

Liked: Staff & service
部屋からお風呂までが遠かった。 部屋からキレイな景色と電車が見られて最高！
Stayed 1 night in Sep 2024