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Hacienda Cusin

3.5 star property
Family-friendly hotel with 2 restaurants and free breakfast

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Photo gallery for Hacienda Cusin

Front of property
Deluxe Suite | 2 bedrooms, premium bedding, in-room safe, individually decorated
Family Quadruple Room | 2 bedrooms, premium bedding, in-room safe, individually decorated
Library
Standard Double Room | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • Room service
  • Parking included
  • Laundry

Explore the area

Map
Calle Chiriboga, San Pablo del Lago, Imbabura, 100547
  • Lago San Pablo
  • Peguche Waterfall
    ‪13 min drive‬
  • Plaza de Ponchos
    ‪13 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪60 min drive‬

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Room options

View all photos for Family Quadruple Room

Family Quadruple Room | 2 bedrooms, premium bedding, in-room safe, individually decorated

Family Quadruple Room

  • 258 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room

Standard Double Room | 2 bedrooms, premium bedding, in-room safe, individually decorated

Standard Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

Standard Suite | 2 bedrooms, premium bedding, in-room safe, individually decorated

Standard Suite

  • 172 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Single Room

Standard Single Room | 2 bedrooms, premium bedding, in-room safe, individually decorated

Standard Single Room

  • 80 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Presidential Suite

Presidential Suite | Living area | Heated floors

Presidential Suite

  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | 2 bedrooms, premium bedding, in-room safe, individually decorated

Standard Triple Room

  • 104 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 2 bedrooms, premium bedding, in-room safe, individually decorated

Standard Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | 2 bedrooms, premium bedding, in-room safe, individually decorated

Deluxe Suite

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

San Pablo del Lago

Hacienda Cusin places you within a 10-minute drive of popular sights such as Tahuantinsuyo Weaving Workshop and Peguche Waterfall. This 40-room, 3.5-star hotel has free in-room WiFi along with free self parking and a conference center.

What's nearby

  • Tahuantinsuyo Weaving Workshop - 13 min drive - 5.2 miles
  • Peguche Waterfall - 13 min drive - 5.2 miles
  • Plaza de Ponchos - 13 min drive - 7.9 miles
  • El Lechero - 14 min drive - 7.2 miles
  • Condor Park - 15 min drive - 5.9 miles

Getting around

  • Ibarra Station - 53 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 99 min drive

Restaurants

  • ‪Jardín del cajas - ‬9 min drive
  • ‪Quino Restaurant - ‬11 min drive
  • ‪Balcon de Imbabura - ‬12 min drive
  • ‪Cafetería Sisa - ‬11 min drive
  • ‪La tabilta del tartaro - ‬13 min drive

About this property

Hacienda Cusin

Family-friendly hotel with 2 restaurants and free breakfast
Guests of Hacienda Cusin enjoy access to free WiFi in public areas, a conference center, and a business center. There's free parking, and an airport shuttle (available 24 hours) for USD 40 per person one-way. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include coffee/tea in a common area, a library, and a terrace.
Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include patios, safes, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Horseback riding/rentals
  • Library
  • Playground
  • Racquetball/squash

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (2 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator (single-level property)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 10 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 125 per stay
  • Service fee: 10 percent
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 40
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-3:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hacienda Cusin Hotel San Pablo del Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Pablo l Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Hotel San Pablo del Lago

Frequently asked questions

Is free cancellation available at Hacienda Cusin?

Hacienda Cusin provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hacienda Cusin?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at Hacienda Cusin on Jun 1, 2025 start from $160.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hacienda Cusin?

This hotel is located in San Pablo del Lago, close to Lago San Pablo, El Lechero, and Peguche Waterfall. You'll also find Tahuantinsuyo Weaving Workshop and Araque Water Park within a short drive.

Is parking available on site at Hacienda Cusin?

Yes, self parking is offered for free at the hotel.

Does Hacienda Cusin have a casino on the premises?

No, Hacienda Cusin doesn't have a casino.

Is there an indoor pool at Hacienda Cusin?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hacienda Cusin?

There are many amenities for couples at this hotel, including 2 bars and 2 restaurants plus some guestrooms feature fireplaces.

Does Hacienda Cusin have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hacienda Cusin have a restaurant with a breakfast menu?

Yes, Hacienda Cusin has 2 restaurants, and serves free English breakfast each morning.

Will Hacienda Cusin allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hacienda Cusin for a fee of USD 10 per pet, per night.

Are there connecting rooms at Hacienda Cusin?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hacienda Cusin?

The closest major airport to Hacienda Cusin is Mariscal Sucre Intl. Airport (UIO), which is about 24.9 mi away.

Are there rooms with balconies at Hacienda Cusin?

Yes, every guestroom at Hacienda Cusin comes with a patio with some featuring garden or mountain views.

Hacienda Cusin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 11 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Philippe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and extremely attentive staff
Stayed 1 night in Mar 2025

10/10 Excellent

Dexter

Stayed 1 night in Oct 2023

8/10 Good

Gladys

Liked: Cleanliness, staff & service, room comfort
It was clean and pleasant but there was no wifi in the room
Stayed 2 nights in Dec 2021

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Hacieda

A charming hacienda with beautiful grounds. It is showing its age in places but is generally well-maintained. Thoroughly enoyed the fireplaces for cool mornings/evenings in the restaurant, drawing room, and our room. Service was excellent. The horseback ride with Ubertero was a highlight of our stay. A great place to stay in the Otovalo area.
Stayed 2 nights in Jun 2021

6/10 Okay

Maryam

Liked: Cleanliness

Beautiful garden but low end room

This Hacienda is very beautiful and well-maintained but the room wasn’t good. The room needed a lot of upgrades the bathroom was totally outdated. There was no hot water. I really enjoyed the garden so it’s worth to stay only one night to enjoy the surrounding and the garden but the room was very disappointing. It needed major renovation. The bathroom looked like a one star motel’s bathroom. Also do not book any activity with them, They overcharge terribly and it’s a total rip off. For example hire a taxi and ask the driver to wait when you finish your hike, it costed me $30 versus $120 that the Hacienda charges.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hacienda with well appointed rooms.WiFi very slow or almost not working l...elegant garden and ground. At the Time of check in, staff thought my booking was canceled...at the time of checkout I had to show the Orbitz confirmation as the charge is different from confirmation. In the end it was resolved to my satisfaction. Overall a very pleasant experience!
Stayed 1 night in Jan 2021

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and beautiful

A great place to relax and enjoy.
Stayed 4 nights in Nov 2020

10/10 Excellent

Maria, Cali, Colombia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property set in a historical mansion from 1620 it offers great hotel, gastronomic services!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and an amazing natural friendly staff. Highly recommend
Stayed 2 nights in Feb 2019

10/10 Excellent

Alegría

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cusin es maravilloso. Sigan ask
Stayed 1 night in Jul 2023

10/10 Excellent

troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle authentique hacienda dans un merveilleux parc. Repas très agréable, feu de cheminée allumé en soirée dans la chambre lors du room service. Beaucoup de charme et très romantique.
Stayed 2 nights in Sep 2022

8/10 Good

JORGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hubo cambio de habitacion
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar bien conservado e interesante
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el ambiente de Tranquilidad y paz que se respira en el lugar, que no me gusto el área del Monasterio esta descuidado en sus áreas comunes
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019