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The Retreat at Sisal

2.0 star property

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Photo gallery for The Retreat at Sisal

A modern pool area with a rectangular pool, lounge chairs, and umbrellas.
Full-size fridge, stovetop, cookware/dishes/utensils, dining tables
Front of property
Terrace/patio
Pillowtop beds, blackout drapes, free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Street #21, Hunucmá, YUC, 97356
  • Place, Fort Santiago
    ‪3 min drive‬
  • Place, Sisal Pier
    ‪3 min drive‬
  • Place, Charcas de Sisal Viewpoint
    ‪3 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪98 min drive‬

Room options

View all photos for Harmony Suite #2

Pillowtop beds, blackout drapes, free WiFi, bed sheets

Harmony Suite #2

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sanctuary Suite #4

Pillowtop beds, blackout drapes, free WiFi, bed sheets

Sanctuary Suite #4

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Breeze Suite #3

Pillowtop beds, blackout drapes, free WiFi, bed sheets

Breeze Suite #3

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Suite #1

Pillowtop beds, blackout drapes, free WiFi, bed sheets

Serenity Suite #1

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Hunucmá

Located in Sisal, The Retreat at Sisal is within a mile (2 km) of popular sights such as Sisal Pier and Fort Santiago. This 4-room hotel has an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Fort Santiago - 3 min drive - 1.2 miles
  • Sisal Pier - 3 min drive - 1.2 miles
  • Charcas de Sisal Viewpoint - 3 min drive - 1.2 miles

Getting around

  • Mérida International Airport (MID) - 67 min drive

Restaurants

  • ‪K Lu’um - ‬19 min walk
  • ‪Club De Playa El Palmar Sisal - ‬13 min walk
  • ‪Restaurante "La Palapa de Soco - ‬20 min walk
  • ‪Restaurante "Dianesly - ‬20 min walk
  • ‪Restaurante "Juanita - ‬20 min walk

About this property

The Retreat at Sisal

Guests of The Retreat at Sisal enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. If you drive, put free parking to good use. This hotel also has laundry facilities.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Kitchenettes, dining areas, and refrigerators are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Basic Double Room | View from room
Club de Patos
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.6 out of 10, Exceptional, 25 reviews
$403 nightly
The price is $482
May 18 - May 19
Total with taxes and fees
Club de Patos

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Virtual front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property welcomes pets for free
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What's there to do near The Retreat at Sisal?

This hotel is situated in Sisal, close to Fort Santiago and Charcas de Sisal Viewpoint.

How much does it cost to stay at The Retreat at Sisal?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at The Retreat at Sisal on Jun 16, 2026 start from $166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Retreat at Sisal?

Yes, self parking is offered for free at the hotel.

Does The Retreat at Sisal feature a casino on the premises?

No, The Retreat at Sisal doesn't have a casino.

Will I find an indoor pool at The Retreat at Sisal?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at The Retreat at Sisal?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a smart TV, and a kitchenette.

Are there hot tubs at The Retreat at Sisal?

No, this hotel doesn't have a spa tub.

Does The Retreat at Sisal have a restaurant that serves breakfast?

No, The Retreat at Sisal doesn't have a restaurant that serves breakfast.

Will The Retreat at Sisal allow pets to stay for free?

Yes, pets stay free at The Retreat at Sisal.

Are there connecting rooms at The Retreat at Sisal?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Retreat at Sisal?

The closest major airport to The Retreat at Sisal is Mérida International Airport (MID), which is about 27.9 mi away.

Can I book a room with a balcony at The Retreat at Sisal?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy pool views.

The Retreat at Sisal Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tódo muy bien!!
Stayed 3 nights in Apr 2026

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alessio and his staff were great hosts from start to finish! They even assisted with room decoration for a surprise birthday celebration prior to arrival which was a huge help and it looked great! I highly recommend a stay at this property due to it also being 5 minutes away from the beach. The A/C worked great and water was hot always for showers. We enjoyed our stay and will be back when we come to Merida.
Stayed 5 nights in Apr 2026

10/10 Excellent

Jose Augusto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, super clean and comfortable
Stayed 2 nights in Mar 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Safe, private, clean and well equipped. Pool is beautiful. Property inside it’s walls is immaculate. Sisal itself has garbage and power issues that were disappointing and frustrating but no fault of the property. Pamela and all the folks who work on property were kind and helpful.
Stayed 4 nights in Feb 2026

8/10 Good

Mari-Anne, Lawrenceville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent communications.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, don’t hesitate to book here. Don’t be discouraged by the last 300 ft of the road. You will be amazed by the property. Mary and Pamela are excellent hostes
Stayed 1 night in Jan 2026

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo funciona muy bien, sin embargo me parece un poco raro y quiza con cierto riesgo que el calentador de agua este dentro de la recámara, también hace un poco de ruido lo que puede afectar el descanso. La alberca está increíble !!
Stayed 2 nights in Apr 2026

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención al
Stayed 5 nights in Apr 2026

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities
El depa incluye un cuarto, sala y bañoen excelentes condiciones y muy limpio
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Quick and attentive responses to all my questions. I was able to completely disconnect, relax away from the noise, and truly unwind. The place was very clean, and I slept better than I have in a long time. I will definitely be coming back soon!
Stayed 1 night in Dec 2025