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Springhill Suites By Marriott Houston Brookhollow

3.0 star property
Hotel in Houston with free breakfast and a 24-hour fitness center

Choose dates to view prices

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Gym
  • Laundry

Explore the area

Map
2750 North Loop West, Houston, TX, 77092
  • Memorial Park
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪12 min drive‬
  • Toyota Center
    ‪12 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪25 min drive‬

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Room options

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds

7.6 out of 10
Good
(45 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(50 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Houston

Located in Lazybrook/Timbergrove within a mile (2 km) of Karbach Brewing, Springhill Suites By Marriott Houston Brookhollow is within 2 miles (3 km) of Memorial Hermann Greater Heights Hospital. This 79-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Memorial Park - 3 min drive - 2.8 miles
  • Downtown Aquarium - 10 min drive - 9.0 miles
  • Daikin Park - 12 min drive - 9.7 miles
  • George R. Brown Convention Center - 12 min drive - 10.2 miles
  • Toyota Center - 12 min drive - 10.2 miles

Getting around

  • Cavalcade Station - 7 min drive
  • Houston Station - 17 min drive
  • Houston William Hobby Airport (HOU) - 43 min drive

Restaurants

  • ‪Whataburger - ‬11 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬17 min walk
  • ‪Magnol French Baking - ‬3 min drive
  • ‪Tacos A Go Go - ‬19 min walk
  • ‪Applebee's Grill + Bar - ‬9 min walk

About this property

Springhill Suites By Marriott Houston Brookhollow

Hotel in Houston with free breakfast and a 24-hour fitness center
At Springhill Suites By Marriott Houston Brookhollow, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 3.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include sofa beds, sitting areas, and refrigerators. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

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Exterior

Sheraton Houston Brookhollow Hotel

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  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 1,011 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 3 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 3 2024 to April 2 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25 per day
  • 2.00 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 3.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Brookhollow
Marriott Brookhollow Houston
Springhill Suites Marriott Brookhollow
Springhill Suites Marriott Brookhollow Hotel
Springhill Suites Marriott Brookhollow Hotel Houston
Springhill Suites Marriott Houston Brookhollow Hotel
Springhill Suites Marriott Houston Brookhollow
Springhill Suites By Marriott Houston Brookhollow Hotel
Springhill Suites By Marriott Houston Brookhollow Houston
Springhill Suites By Marriott Houston Brookhollow Hotel Houston

Frequently asked questions

Are free cancellation options available at Springhill Suites By Marriott Houston Brookhollow?

Springhill Suites By Marriott Houston Brookhollow offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see close to Springhill Suites By Marriott Houston Brookhollow?

This hotel is situated in Lazybrook/Timbergrove, close to Downtown Aquarium and Memorial City Mall. You'll also find Memorial Park and The Heights Theater within a short drive.

Is parking available on site at Springhill Suites By Marriott Houston Brookhollow?

Yes, parking is offered for USD 3.00 per day. Accessible parking is also available for guests.

Does Springhill Suites By Marriott Houston Brookhollow include a casino at the property?

No, Springhill Suites By Marriott Houston Brookhollow doesn't have a casino.

Is there an indoor pool at Springhill Suites By Marriott Houston Brookhollow?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from April 3 2024 until April 2 2026 (subject to change).

What will couples enjoy most about a stay at Springhill Suites By Marriott Houston Brookhollow?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a 24-hour fitness facility and free breakfast.

Are there hot tubs at Springhill Suites By Marriott Houston Brookhollow?

No, there isn't a spa tub at this hotel.

Does Springhill Suites By Marriott Houston Brookhollow have a restaurant with a breakfast menu?

Springhill Suites By Marriott Houston Brookhollow offers free buffet breakfast each morning though there is no restaurant.

Does Springhill Suites By Marriott Houston Brookhollow allow pets to stay free of charge?

No, pets aren't allowed at Springhill Suites By Marriott Houston Brookhollow though service animals are welcome.

Are there connecting rooms at Springhill Suites By Marriott Houston Brookhollow?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Springhill Suites By Marriott Houston Brookhollow?

The closest major airport to Springhill Suites By Marriott Houston Brookhollow is George Bush Intercontinental Airport (IAH), which is 22.1 mi away (33 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is located 20.5 mi away (43-minute drive).

Are there rooms with balconies that I can book at Springhill Suites By Marriott Houston Brookhollow?

No, you won't find guestrooms with balconies at Springhill Suites By Marriott Houston Brookhollow.

Springhill Suites By Marriott Houston Brookhollow Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 480 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Mold!!

There was mold in the shower and the wall next to the tub was coming off. There was spittle behind the bathroom sink and the blow dryer didnt work. Reservations were for two nights, and the key cards didnt work on the second night. My door was open when i tried my key card on the second night. In all fairness. There was a lot of construction going on and they were shutting down the day after we checked out.
Stayed 2 nights in Nov 2024

2/10 Terrible

Sara

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under construction when I arrived. It felt unsafe arriving to a closed down hotel after dark in a city I don't know. Please issue refund
Stayed 1 night in Nov 2024

2/10 Terrible

Millissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Marriot I have ever stayed in. Didn't know they were under renovation when I booked. The building and neighborhood is not welcoming at all. Stains on the carpet, sink didn't work, rust in mini fridge and on bathtub, had an odor that was making my head hurt. Only stayed for 3 hours of my 5 night. Front desk staff was nice though. As a Bonvoy rewards member and a human being, I was disgusted with this hotel. I DO NOT recommend anyone stays here.
Stayed 5 nights in Nov 2024

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Kellie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely disgusting! The carpets were not vacuumed. There is construction on the front of the building and there were only 3 other cars. The place needs to be closed down.
Stayed 1 night in Oct 2024

2/10 Terrible

Darena, Metairie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing construction. The temperature in the lobby is hotter than the Texas air outside. I’m not kidding, it’s sweltering inside! While talking to the desk attendant, I was bit by bugs! One tried to fly into my purse and then the rest attacked me! There’s a sign on the desk that says “No TV. Internet working.” The desk attendant offered to give me a $20 refund on my total bill if we checked in. We did not. If there’s bugs in the lobby, I can just imagine the rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Prashant

Stayed 2 nights in Sep 2024

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Carrie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

JOSE, austin

Disliked: Cleanliness, staff & service, property conditions & facilities
No TV, No Gim, poor breakfast. I blame expedia app for not warning that this property was under renovation. We paid in full for an incomplete service. Expedia or the property must consider some refund
Stayed 5 nights in Sep 2024

2/10 Terrible

Rosa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was no indication when booking online that the property was under construction. When we arrived there were dumpsters in front of the property and the building looked like it was falling apart on the outside and no sign that said we’re open, pardon the construction. Then we find out the televisions aren’t working in the entire building. We would have never booked if we would’ve known the conditions.
Stayed 1 night in Sep 2024

2/10 Terrible

Rana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
All under construction looks like a tornado went through the building. Nothing happened but didn’t feel safe, vibes were off.
Stayed 1 night in Sep 2024

10/10 Excellent

Olaseni

Business traveler
The property was under renovation
Stayed 4 nights in Sep 2024

2/10 Terrible

Venkataramana

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

The Hotel is under construction all amenities are close, if would have been great if they give you a noticed once you book a Hotel, but no you find the state of the hotel, no gym, no tv, dusk because of the constructions if I could cancel the stay I would have
Stayed 2 nights in Sep 2024

6/10 Okay

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was unfortunately in very poor condition, not at all like what the pictures looked like. The sofa in the room had a bunch of stains on it, like it was dusty and hadn't been vacuumed. The shower had black mold in it, and the shower curtain was torn.
Stayed 3 nights in Aug 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience we ever had, hotel was under a major construction which is not stated when booked! Ceiling falling above the bathtub and black mold everywhere! Refused to refund us even though we didn’t stay! We have 3 small children there was no way we would stay ! Even if it was free! No help from Expedia or mariott! Never again!
Stayed 1 night in Aug 2024

4/10 Poor

Melissa

Stayed 1 night in Aug 2024

2/10 Terrible

Kenny

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was unsafe unsanitary and uninhabitable I mystery fluids on carpet and sofa bed no tv service gym out of too I requested a refund I hope it is honored false advertising and poor business 35 year Marriott customer I have be rd see. Thus
Stayed 1 night in Aug 2024

2/10 Terrible

Geo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under construction, food is limited, beds are dirty and smelling mold. This property should not be open until the construction is done and fully open. It feels unsafe.
Stayed 1 night in Aug 2024

2/10 Terrible

Sergio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Mirtela

Disliked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Natacha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has damage in the roof of main entrance, the elevator doesn’t work correctly, the hall has cockroaches, the A/C unit is too old and noisy, really bad experience, I stayed just because at that time of the night I didn’t have other option
Stayed 1 night in Aug 2024

2/10 Terrible

Stephanie

Stayed 4 nights in Mar 2024

2/10 Terrible

Miranda, Amarillo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were told it would be refunded in 1-4 days nothing yet gas been done.
Stayed 3 nights in May 2024

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