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The One Hotel Ben Thanh

Property class: 3

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Photo gallery for The One Hotel Ben Thanh

A modern hotel room with a large bed, a bedside table with a lamp, a small desk with a chair, and a potted plant.
A large, historic building with a central courtyard and a fountain.
A window with a potted plant and a view of a street with buildings and cars.
A hotel reception area with a marble reception desk, a sofa, and a coffee table.
A hotel with a sign reading "The One Hotel" and "Phuong Cua" on the facade.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
230 Ly Tu Trong, Phuong Ben Thanh, Quan 1, Ho Chi Minh City, 700000
  • Place, Pham Ngu Lao Street
    ‪5 min walk‬
  • Place, Ben Thanh Market
    ‪5 min walk‬
  • Place, Bui Vien Walking Street
    ‪7 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Double Room with No Window

Room

Superior Double Room with No Window

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King Room

Room

Deluxe King Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Double Room

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A hotel room with a bed, a desk with a chair, a TV, a bedside table with a lamp, a wardrobe, and a bathroom with a sink and mirror.

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

A hotel room with two beds, a desk with a chair, a TV, and a wardrobe.

Family Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Double Room

A modern hotel room with a large bed, a bedside table with a lamp, a small desk with a chair, and a potted plant.

Premium Double Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ho Chi Minh Municipality

Located in Downtown Ho Chi Minh City, The One Hotel Ben Thanh is within a 5-minute walk of Ben Thanh Market and within 15 minutes of other popular attractions like Pham Ngu Lao Street. This 39-room, 3-star hotel has in-room conveniences like refrigerators, minibars, and electric kettles. It's connected to the convention center in central Ho Chi Minh Municipality, and also a short walk from Bui Vien Walking Street and Saigon Square.

What's nearby

  • Tao Dan Park - 2 min walk - 0.1 miles
  • Pham Ngu Lao Street - 5 min walk - 0.3 miles
  • Ben Thanh Market - 5 min walk - 0.3 miles
  • Bui Vien Walking Street - 7 min walk - 0.4 miles
  • Saigon Square - 8 min walk - 0.5 miles

Getting around

  • Ben Thanh Station - 5 min walk
  • Saigon Railway Station - 8 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 20 min drive

Restaurants

  • ‪Chiyoda Sushi Bến Thành - ‬2 min walk
  • ‪Cafe Vy - ‬1 min walk
  • ‪Phuong Cua - ‬1 min walk
  • ‪Bánh cuốn Bắc - ‬1 min walk
  • ‪Lion City Cafe & Restaurant - ‬1 min walk

About this property

The One Hotel Ben Thanh

At The One Hotel Ben Thanh, guests have access to free WiFi in public areas, a library, and express check-in. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 670000 per vehicle roundtrip. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include express check-out, a terrace, and laundry facilities.
Guests can expect free WiFi and 21-inch LCD TVs with cable channels. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, free minibar items, and electric kettles.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (VND 120,000 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Couples/private dining

Things to do

  • Designer stores
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 350000.0 per day

Property payment types

  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 670000 per vehicle (roundtrip)
  • Nearby parking fee: VND 120000 per day
  • Rollaway bed fee: VND 350000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a security system
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a security system.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.

Property is also known as

One Hotel Ben Thanh
Hotel The One Hotel Ben Thanh Ho Chi Minh City
Ho Chi Minh City The One Hotel Ben Thanh Hotel
Hotel The One Hotel Ben Thanh
The One Hotel Ben Thanh Ho Chi Minh City
One Ben Thanh
One Hotel
One
The One Hotel Spa
The One Hotel Ben Thanh Hotel
The One Hotel Ben Thanh Ho Chi Minh City
The One Hotel Ben Thanh Hotel Ho Chi Minh City

Frequently asked questions

Are free cancellation options available at The One Hotel Ben Thanh?

The One Hotel Ben Thanh offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at The One Hotel Ben Thanh?

As of Oct 3, 2026, prices found for a 1-night stay for 2 adults at The One Hotel Ben Thanh on Oct 18, 2026 start from $31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The One Hotel Ben Thanh?

This hotel is situated in Downtown Ho Chi Minh City within a 10-minute walk of Ben Thanh Market, Pham Ngu Lao Street, and Bui Vien Walking Street. You'll also find Saigon Square and Dong Khoi Street less than a mile away.

Is parking available on site at The One Hotel Ben Thanh?

No, there isn't parking at this hotel.

Does The One Hotel Ben Thanh have a casino on the premises?

No, The One Hotel Ben Thanh doesn't have a casino.

Is there an indoor pool at The One Hotel Ben Thanh?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The One Hotel Ben Thanh?

There are many amenities for couples at this hotel, including couples/private dining and proposal/romance packages plus some guestrooms feature champagne service.

Are there hot tubs at The One Hotel Ben Thanh?

No, this hotel doesn't have a spa tub.

Does The One Hotel Ben Thanh have a restaurant with a breakfast menu?

No, The One Hotel Ben Thanh doesn't have a restaurant that serves breakfast.

Does The One Hotel Ben Thanh allow pets to stay for free?

No, pets aren't allowed at The One Hotel Ben Thanh.

Are there connecting rooms at The One Hotel Ben Thanh?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The One Hotel Ben Thanh?

The closest major airport to The One Hotel Ben Thanh is Tan Son Nhat Intl. Airport (SGN), which is 4.3 mi away (20 minutes by car).

Are there rooms with balconies that I can book at The One Hotel Ben Thanh?

No, there aren't any guestrooms with balconies at The One Hotel Ben Thanh.

The One Hotel Ben Thanh Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 32 out of 108 reviews
Rating 8 - Good. 21 out of 108 reviews
Rating 6 - Okay. 31 out of 108 reviews
Rating 4 - Poor. 12 out of 108 reviews
Rating 2 - Terrible. 12 out of 108 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Great location

It was ok, booked the room to have a place to keep our bags and take a shower before leaving in the evening, so didn’t sleep there. Excellent location
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Liked: Staff & service
It wasn’t what the images advertised as at all but my room was clean and the staff was helpful
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to ben thanh market
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
This The One Hotel is an older building compare to other The One Hotel. This hotel is located on Ly Tu Trong and right below is a massage store and at night there's 1 or 2 restaurants that have many tables and chairs on the sidewalk right in front of the hotel. Some people may like that, some may not. Hotel is Okay but older.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

You get what you paid, good for emergency stay, not recommended for leisure
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Hotel is cheap, it’s state is in relation with price do no surprise, convenient, but you should know when booking. But inside Is clean and ok so safe stay.
Stayed 2 nights in Jun 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They need to clean of all floor over all.
Stayed 9 nights in Oct 2025
Verified review

6/10 Okay

close to the ben thanh market, need to update everything inside
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its ok 3 star
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Staffs are not friendly Rooms are old and dirty
Stayed 1 night in Nov 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
This looks líke a homeless motel- very dirty with cockroaches running.. The picture online looks totally different. We checked in and out same night cause don’t feel safe to stay.
Stayed 4 nights in Jun 2023
Verified review

6/10 Okay

No luxury No cleaning room daily No change the bed sheet towel etc Language problem with staff Property condition is not good
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

They need to fix everything and clean everything

I stayed there 3 nights with my family. The room didn't same the picture they posted. The room looks old and the bed not clean i saw some hair and dirty on the sheet. The floor dirty too if you not wear your sandals in the room. I will never come back there anymore.
Stayed 3 nights in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! Falsely advertised that there were certain facilities/amenities that didn’t exist on the premises. Poor wifi, holes in the wall, non English speaking staff. A horrendous experience overall.
Stayed 26 nights in Aug 2022
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Noise isolation wasn’t existent, provided towels had huge holes in it and the one window to the hallway had a blind, but that let in so much light that you actually got blinded by the lights in the hallway.
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
When we got to the hotel. Everything is different from the photos they posted on Expedia. Even the front desk person admitted they are using the photos from different hotel. Room is stinks, wet and dirty, mold everywhere, stains all over the bed. We refused to check in or stay with them. The manager promised to us she will cancel the days that we don't stay and refund back to my credit card. It's been 2 weeks I'm still waiting for my refund.
Stayed 4 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed, i didn't believe the negative comments ; lesson learned. I rented 2 rooms. 1 was full of mold in the bathroom, the other room had a pillow with hairs on it, they didn't change the pillow covers. I couldn't believe this hotel was listed by expedia. This is the worst experience I've ever had. The business is still alive thanks to customers like me, not so smart!
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please Avoid!!

AVOID!!! I rarely give 1 star reviews, but this property deserves it. The walls are full of mould and there is a horrible smell in the rooms. I kept coughing all night and I'm not usually so sensitive to smells, so imagine... Also, the bedsheets had stains but that's a secondary issue compared to the mould. The pictures they have on Google and Expedia are old and fake. Have a look at the attached pictures to see how the rooms look today.
Stayed 4 nights in Nov 2022
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
When we booked the room we thought it would look like the picture they posted, it was definitely NOT. The room was old, water leak marks/ stains, exposed wiring, sewage smell, mildew in washroom, no shower curtain and bath tub wasn’t fastened to wall. This hotel should be rated a 1 star. I could tell the receptionist were embarrassed when we told them that the room they gave us was horrible. They didn’t offer us another room. So we shorten our stay. The restaurant beside the hotel was noisy and lasted till 5 am. I definitely would not stay there ever.
Stayed 7 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よき
Stayed 3 nights in Mar 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
vị trí đẹp ngay trung tâm, khách sạn đang được sửa nên hy vọng lần sau ghé tiếp sẽ được chỉnh chu hơn.phòng vệ sinh còn dơ và ồn. nhân viên thân thiện
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Goed genoegd voor mij
Stayed 2 nights in Jun 2023