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Ailen Hotel

2.5 star property

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Photo gallery for Ailen Hotel

Deluxe Twin Room | Minibar, in-room safe, desk, free WiFi
Deluxe Double Room | Minibar, in-room safe, desk, free WiFi
Front of property
Front of property
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
283/33 Pham Ngu Lao Street, Pham Ngu Lao Ward, District 1, Ho Chi Minh City
  • Place, Pham Ngu Lao Street
    ‪1 min walk‬
  • Place, Bui Vien Walking Street
    ‪2 min walk‬
  • Place, Ben Thanh Market
    ‪12 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, free WiFi

Deluxe Twin Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, free WiFi

Quadruple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Triple Room with City View

Minibar, in-room safe, desk, free WiFi

Triple Room with City View

  • Sleeps 3
  • Free WiFi

View all photos for Quadruple Room

Minibar, in-room safe, desk, free WiFi

Quadruple Room

  • Sleeps 4
  • Free WiFi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, free WiFi

Triple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, free WiFi

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds
  • Free WiFi

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, free WiFi

Executive Room

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

About the neighborhood

Ho Chi Minh City

Located in District 1, Ailen Hotel is next to popular attractions like Bui Vien Walking Street and Pham Ngu Lao Street. This 11-room hotel welcomes guests with in-room amenities like refrigerators, minibars, and Smart TVs.

What's nearby

  • Pham Ngu Lao Street - 1 min walk - 0.1 miles
  • Bui Vien Walking Street - 2 min walk - 0.1 miles
  • Ben Thanh Market - 12 min walk - 0.7 miles
  • Saigon Square - 15 min walk - 0.8 miles
  • Dong Khoi Street - 3 min drive - 1.2 miles

Getting around

  • Ben Thanh Station - 9 min walk
  • Saigon Railway Station - 14 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 28 min drive

Restaurants

  • ‪Phở Quỳnh - ‬1 min walk
  • ‪Rooster Beers Brewery - ‬1 min walk
  • ‪Mcdonald's - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Quán Nguyệt - ‬1 min walk

About this property

Ailen Hotel

Ailen Hotel features free WiFi in public areas, a terrace, and laundry facilities. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry.
Guests can expect to find free WiFi and Smart TVs with cable channels. Bathrooms offer rainfall showers, free toiletries, and toothbrushes and toothpaste. Refrigerators, minibars, and safes are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ailen Garden Hotel Ho Chi Minh City

Ailen Garden Hotel

Ailen Garden Ho Chi Minh City

Ailen Garden

Ailen Hotel Hotel

Ailen Garden Hotel

Ailen Hotel Ho Chi Minh City

Ailen Hotel Hotel Ho Chi Minh City

Frequently asked questions

Is a free cancellation option available at Ailen Hotel?

Ailen Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ailen Hotel?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Ailen Hotel on Jul 1, 2026 start from $25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Ailen Hotel?

This hotel is situated in District 1, just steps from Bui Vien Walking Street and Pham Ngu Lao Street. You'll also find Ben Thanh Market and Saigon Square less than a mile away.

Is parking available on site at Ailen Hotel?

No, there isn't parking at this hotel.

Does Ailen Hotel include a casino on the premises?

No, Ailen Hotel doesn't have a casino.

Is there an indoor pool at Ailen Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Ailen Hotel?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and a smart TV.

Are there hot tubs at Ailen Hotel?

No, there isn't a spa tub at this hotel.

Does Ailen Hotel feature a restaurant that includes a breakfast menu?

No, Ailen Hotel doesn't have a restaurant that serves breakfast.

Does Ailen Hotel allow pets to stay for free?

No, pets aren't allowed at Ailen Hotel.

Are there connecting rooms at Ailen Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Ailen Hotel?

The closest major airport to Ailen Hotel is Tan Son Nhat Intl. Airport (SGN), which is 4.8 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Ailen Hotel?

No, there aren't any guestrooms with balconies at Ailen Hotel.

Ailen Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 40 out of 98 reviews
Rating 8 - Good. 32 out of 98 reviews
Rating 6 - Okay. 10 out of 98 reviews
Rating 4 - Poor. 10 out of 98 reviews
Rating 2 - Terrible. 6 out of 98 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

james

Stayed 4 nights in Mar 2026

10/10 Excellent

Brian

Stayed 4 nights in Feb 2026

10/10 Excellent

Jeff

Liked: Amenities, property conditions & facilities
Cool location. Staff very helpful. Lots of food choices nearby.
Stayed 2 nights in Jan 2026

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2024

4/10 Poor

Jennifer, bradford

Disliked: Cleanliness, amenities, property conditions & facilities
Someone smoked in our room before us. Rooms were filthy. Other peoples shoes under the bed including a pack of cigarettes. Floors were filthy - turned our feet black. Room reeked of cigarettes.
Stayed 1 night in Feb 2024

10/10 Excellent

Vikki

Liked: Staff & service
This property is close to everything
Stayed 11 nights in Aug 2023

2/10 Terrible

Tyler

Traveled with partner
Disliked: Cleanliness, staff & service
They gave away our booked room before we got there, and had none left for us when we arrived. Doors locked and no one around so had to call in to find that out. Ended up stranded on the street. And was still charged for the room (have since received a full refund).
Stayed 2 nights in Feb 2023

2/10 Terrible

THERESA

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the alley where car/taxi cannot get in. There is no staff in person for you to check in. The gate is locked and has a sign with phone number for you to call for check in. The staff is somewhere else. You have to call and they will asked you to wait for couple minutes for them to come to see you. For my case, they made me to wait for hour in the heat outside on the street and didn’t show up. I had to go to look for different hotel even though I had already paid at the booking. This hotel looks very suspicious and unsafe to stay.

2/10 Terrible

Jimmy

Stayed 4 nights in Nov 2022

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed 5 nights in Nov 2018

8/10 Good

Dobaba, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet place to stay!

Clean quiet place to stay in the backpacker area. Friendly staff. We would stay again.
Stayed 2 nights in Feb 2018

8/10 Good

Rob, Canada

Liked: Staff & service

Generally quiet alley location In busy area

Positive check in and orientation to hotel and local area by reception clerk. Staff polite and accommodating. Arrived at night and the front doors were being locked o prevent theft as ithe hotel is close to a walking street / bar area. Had a room on first flloor behind hotel desk, which resulted in some noise at night as the hotel also backs onto another alley. However, despite being only a few blocks from some noisy bars, most people in the alley try to keep the noise down between 11:00 and 07:00 to enable reasonable sleep. Despite some noise experienced due to first floor location and single glass windows, managed to sleep well. The hotel is quite central - only needed to walk 50-100 meters to find a reasonable restaurant. There are other small hotels in same alley. The best part is likley the location, as close to nightlife, but also a reasonable walk to other parts of the city.
Stayed 4 nights in Jan 2018

8/10 Good

jane, bc canada

Liked: Cleanliness, staff & service, room comfort

Good location in district one

Got taxi from bus stn...use the green taxis or sign up for lift, taxis can be rip offs. The taxi will drop you off at the alley entrance. Down the alley are many hotels..this is about 100m in Great staff...no elevator. Room had small window but was clean with modern decor Staff provided maps and recommendations
Stayed 3 nights in Nov 2017

10/10 Excellent

thi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location,good staff, enjoy stay
Stayed 4 nights in Dec 2017

8/10 Good

Stacey

Liked: Staff & service, room comfort

Ok. Location good

Got there early and left bags, told check in at 1. Arrived at 2 and had to wait over half hour more...not impressed... apart from that was ok. Room could be better cleaned though...
Stayed 2 nights in Nov 2017

8/10 Good

jo, sydney

Liked: Cleanliness, staff & service, room comfort

Good for a short stay hotel

It was my first time to Ho Chi Minh City,if you are on a budget a backpacker or just need some where to sleep while in transition than this hotel is the perfect place to stay,but if your not a backpacker and not on a very low budget than i suggest you choose somewhere else like a hotel with pool resort and spa,The hotel staff were great very helpful, you could ask them any question and if they didn't know they would go out of their way to find out,Tips use GRAB UBER to get around it is the cheapest and safest way to get arround
Stayed 3 nights in Nov 2017

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Perfect location, close to Bui Vien Street but not disturbed by the noise. Easy to find our way around the city from the hotel & pop back whenever we needed a rest. Ms Mimi is very kind & helpful. As were all the staff. We extended our stay by one night so that my son could join us & freshen up for our onward flight to Hanoi. The only down side was the breakfast which was a limited choice & could have been more. For a cheap hotel in the back packers area it served us well & we would stay there again.
Stayed 3 nights in Oct 2017

8/10 Good

Sharia, Azerbaijan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff close to night life

The rooms were clean. No elevator, so I had to climb 5 stories, but I had o problem with that. Staff very helpful and friendly. Close to nightlife, and close enough to Bin Tanh Market - about 15 minutes walk. Quiet at night even though close to action (2 minutes). Rented a motorbike from the Hotel for reasonable price - $8/day. Overall I was satisfied with my stay considering that it was cheap in price but had everything I needed.

10/10 Excellent

Riki "Uncle", Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff behind the desk were friendly and helpful

Awesome stay, would stay again Enjoyed a good stay

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and Location

Super friendly staff, incredibly helpful. Rooms were very clean and comfortable. It's a short walk to Ben Thanh market, palace and war crimes museum. There was a pop up market, mostly food right out side when we stayed (a sunday). It's a row behind the main street so less traffic noise too.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night in HomChi Minh

The staff here are incredible, so warm and welcoming. We only stayed 1 night and they helped us book a tour to the Cu Chi tunnels outside the city straight away. Also had good recommendations for breakfast and dinner places. Hotel location is great, behind the backpacker area, but on a side street so very quiet. Only negative for me is wifi cut in and out so was a little unreliable but wasn't a huge deal. They also helped book us a taxi to the airport the next evening. Would definitely stay again.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, amazing staff, amazing location

It was amazing, the staff were so nice and helpful and the customer service was the best in all of Vietnam. The room was clean and the air con worked great and there was always hot water. The location is the best, you walk outside and you are right in the middle of everything. You can't get a better place than this for the price, absolutely amazing.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice spot- if not overbooked.

Once I was put into the right room that I had booked, the Ailen Garden Hotel was really lovely. The bed is very comfortable. The room is fairly newly remodeled. The bathroom is great. They had trouble when I arrived because my room wasn't available, so they put me in another one of the hotels several doors down. It was not nearly as nice. Luckily the next night they were able to get me into the right room. I had splurged on this hotel in order to have a nice place to get some work done, therefore the disappointment when I was placed into a less nice space. Again once I was in the correct room it was lovely and so were the staff. The street is a quieter one in the heart of the mad tourist district. I found the noise level fine for sleeping and I'm generally a light sleeper. All the best on your trip to HCMC.

8/10 Good

Lauren

Liked: Cleanliness, room comfort

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