Phāea Cretan Malia, a Member of Design Hotels

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Phāea Cretan Malia, a Member of Design Hotels

Private beach, sun loungers, beach umbrellas, beach towels
Property video
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
Cretan Malia Park, Hersonissos, Crete, 700 07
  • Palace of Malia
    ‪1 min walk‬
  • Malia Beach
    ‪1 min drive‬
  • Stalis Beach
    ‪5 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪32 min drive‬

Room options

Bungalow (Side Sea View)

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

Double Room

  • Sleeps 2
  • 2 Twin Beds and 1 King Bed

Bungalow, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

Bungalow (Beach Front)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

Junior Suite (Sea Front)

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

Deluxe Bungalow (Family)

  • Sleeps 5
  • 1 King Bed, 2 Twin Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Bungalow, Garden View

7.0 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

Bungalow (Pool Front)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

Signature Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Signature Bungalow (Garden)

  • Sleeps 3
  • 1 Double Sofa Bed and 2 Twin Beds

Deluxe Suite

  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Hersonissos

Phāea Cretan Malia, a Member of Design Hotels places you next to Palace of Malia and within 2 miles (3 km) of other popular attractions like Malia Beach. This 204-room, 5-star hotel has 3 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Palace of Malia - 1 min walk - 0.0 miles
  • Potamos Beach - 10 min walk - 0.6 miles
  • Malia Beach - 1 min drive - 0.8 miles
  • Stalis Beach - 5 min drive - 2.9 miles
  • Star Beach Water Park - 10 min drive - 5.9 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 31 min drive

Restaurants

  • ‪Zoo Bar - ‬20 min walk
  • ‪The Red Lion Malia - bar and restaurant - ‬2 min drive
  • ‪Drossia Cocktailbar & Restaurant - ‬2 min drive
  • ‪Mint Cocktail Bar - ‬3 min drive
  • ‪Mango - ‬3 min drive

About this property

Phāea Cretan Malia, a Member of Design Hotels

Luxury hotel on the beach, with 3 outdoor pools
Phāea Cretan Malia, a Member of Design Hotels features a private beach, a full-service spa, and 3 outdoor pools. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include a children's pool, a 24-hour gym, and outdoor tennis courts.
Smart TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers, free toiletries, and slippers. Furnished balconies or patios, sitting areas, and refrigerators are other standard amenities.
A private beach and 2 outdoor tennis courts are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Cute Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Russian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Almyra
  • Mediterraneo
  • Melissi
  • Mouries Restaurant
  • The Beach Shack

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Library
  • Pilates classes
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 13 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who book a half board inclusive rate plan receive breakfast and dinner at the property's buffet restaurant.
Please note: Guestroom photos are representative of rooms offered and may differ from the actual room received.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 1039K014A2512000

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Cretan Hotel Malia Park
Cretan Malia Park
Cretan Malia Park Hotel
Cretan Malia Park Hotel Malia
Cretan Hotel Malia
Cretan Malia Park Crete
Cretan Malia Park
Cretan Malia Park a Member of Design Hotels
Phāea Cretan Malia, a Member of Design Hotels Hotel
Phāea Cretan Malia, a Member of Design Hotels Hersonissos
Phāea Cretan Malia, a Member of Design Hotels Hotel Hersonissos

Frequently asked questions

Is free cancellation available at Phāea Cretan Malia, a Member of Design Hotels?

Phāea Cretan Malia, a Member of Design Hotels offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Phāea Cretan Malia, a Member of Design Hotels?

As of Aug 11, 2025, prices found for a 1-night stay for 2 adults at Phāea Cretan Malia, a Member of Design Hotels on Sep 1, 2025 start from $286.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Phāea Cretan Malia, a Member of Design Hotels?

This hotel is located in Hersonissos, just steps from Palace of Malia. You'll also find Stalis Beach and Malia Beach within a short drive.

Is parking available on site at Phāea Cretan Malia, a Member of Design Hotels?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Phāea Cretan Malia, a Member of Design Hotels?

The Cute Spa is the hotel's spa and services include hot stone massages, deep-tissue massages, and body wraps.

Does Phāea Cretan Malia, a Member of Design Hotels have a casino?

No, Phāea Cretan Malia, a Member of Design Hotels doesn't have a casino.

Will I find an indoor pool at Phāea Cretan Malia, a Member of Design Hotels?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Phāea Cretan Malia, a Member of Design Hotels good for couples?

This waterfront hotel offers plenty of amenities for couples including a private beach, a beach bar, and 3 outdoor pools.

Does Phāea Cretan Malia, a Member of Design Hotels have a hot tub?

No, this hotel doesn't have a spa tub.

Does Phāea Cretan Malia, a Member of Design Hotels feature a restaurant that includes a breakfast menu?

Yes, Phāea Cretan Malia, a Member of Design Hotels has 3 restaurants, and serves free buffet breakfast each morning.

Will Phāea Cretan Malia, a Member of Design Hotels allow pets to stay free of charge?

No, pets aren't allowed at Phāea Cretan Malia, a Member of Design Hotels though service animals are welcome.

Does Phāea Cretan Malia, a Member of Design Hotels have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Phāea Cretan Malia, a Member of Design Hotels?

The closest major airport to Phāea Cretan Malia, a Member of Design Hotels is Nikos Kazantzakis Airport (HER), which is 21.1 mi away (31 minutes by car).

Are there rooms with balconies at Phāea Cretan Malia, a Member of Design Hotels?

Yes, every guestroom at Phāea Cretan Malia, a Member of Design Hotels comes with a furnished balcony with some featuring sea or garden views.

Phāea Cretan Malia, a Member of Design Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 219 out of 343 reviews
Rating 8 - Good. 89 out of 343 reviews
Rating 6 - Okay. 26 out of 343 reviews
Rating 4 - Poor. 4 out of 343 reviews
Rating 2 - Terrible. 5 out of 343 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Omar

Stayed 7 nights in Apr 2025

8/10 Good

Catherine

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a lovely holiday here. The kids club was brilliant, the restaurants were excellent quality food in all the restaurants. Other guests we met on holiday who were half board and eating in the dinner buffet each night loved it. Kids were welcome in the buffet with a kids section that is a bit like school dinners to choose from. The breakfast buffet was brilliant and the hotel’s programme of events and activities are great for families. My two negatives was that the restaurants outside of the buffet, were inflexible for children, which overall made me feel that the hotel would rather you were eating in the buffet restaurant if you are there with kids.. which isn’t for us. We booked bed and breakfast because we enjoy the freedom for our other meals to be in or out of the hotel and restaurant experiences as a family are something we enjoy on holiday. We had some great meals in nearby restaurants that were very welcoming for kids too so if you’re the same, and don’t enjoy hotel buffet dinners, then there’s places to go outside of the resort. And then my only other disappointment was the towels were threadbare and our room wasn’t as clean as I would’ve expected. Overall a 4 star experience. Not the touches you would expect for 5 star. Crete was amazing as ever.
Stayed 7 nights in Oct 2024

8/10 Good

Kayvan, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Michael

Stayed 10 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, main pool quite busy but the private beach was amazing with great beach bar and chilled music. We avoided the buffet and had incredible food at both the Cretan restaurant for breakfast and dinner and the Italian for dinner. Charming staff, just needs a minor rethink in bathroom as shower was narrow due to placement of soap holder. Overall a fantastic experience and would highly recommend and return
Stayed 4 nights in Oct 2024

10/10 Excellent

Joao Paulo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great family atmosphere with the most down to earth staff. Would highly recommend, what a unique and wonderful experience!
Stayed 7 nights in Oct 2024

6/10 Okay

Mohammed

Traveled with family
Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

ATHANASIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and lovely staff throughout. Would stay again.
Stayed 2 nights in Sep 2024

6/10 Okay

Seamus

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is stunning, absolutely beautiful and the staff was very nice and friendly. Very good resort for families so would recommend if you want to have a relaxing week with your little ones, would suggest for up to 3 years old as they have more activities for the little ones. In terms of food I was expecting a bit more for the price and with the half board only one restaurant is included (excluding drinks) so it’s best to get the all inclusive, feel booking through Expedia wasn’t very clear and there was a confusion on what was included and what not. Drinks were amazing especially cocktails and the wine was very nice. Beach was a bit disappointed as i was expecting more as it was rocky and small. Informations were a bit unclear sometimes but overall was a nice relaxing holiday with our little baby.
Stayed 6 nights in Sep 2024

8/10 Good

Shalini

Stayed 5 nights in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

yara, london

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the service was great. Hotel was amazing the room was exactly the one I booked. Food was great in the restaurants but the prices are ridiculous.. I mean is this a Michelin star chicken wrap or what!? Either way it was great. The only thing that’s really annoying is that the hotel clearly says you cannot leave your swim towels on the beds to “claim” them. However people did this every morning. By 9am the poolside beds are taken … even though you can’t see anyone there, they all have towels on them. I guess people wake up and leave their towels and bags to claim the spot and then they go for breakfast. Hotel staff does nothing about this. In addition the riverside pool, ALL the beds by that pool are reserved for people that are staying in the bigger properties. Now this is really unfair. This means we cannot lay on those beds as someone can come at anytime and claim it.. so really how can I use any pool?? If this is the case the main pool should be reserved for people staying on that side of the hotel. But no, people have the riverside pool beds reserved but they also come to the main pool and take the beds… honestly it’s really annoying. We paid just as much but it seems that families have priority here. Upon leaving the service was very disappointing. There was staff I did not recognise but she seemed mad that I needed a transfer to the airport and no one said bye or the usual things hotel staff says during checkout. Her attitude was off.
Stayed 6 nights in Aug 2024

8/10 Good

Shalini

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
For part of days, AC was not functioning properly. Issue with check-in.
Stayed 2 nights in Aug 2024

8/10 Good

Shalini

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We had reserved 3 ocean view rooms. There was a mix up in our reservation. They put one of us in different room than what we paid for ocean view room although for one day only. They gave us dining voucher if we ate at the property but would not refund. Our room had AC issues. They did come to room to fix issues at 2 different times but still AC was not functioning.
Stayed 7 nights in Jul 2024

10/10 Excellent

Darius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and fantastic service.
Stayed 4 nights in Aug 2024

2/10 Terrible

Valeria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rocky Beach with broken umbrellas and dirty loungers, tiny gym with broken equipment (you have to book timeslots to secure a space) only limited timeslots available for restaurant reservation. Claustrophobic layout (with beautiful design elements. Food was good and staff friendly but we had to leave early because we found it impossible to relax and the place to crowded. Not your typical design hotel.
Stayed 6 nights in May 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Britt Lise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my boyfriend loved this hotel. We got a really lovely welcome with a refreshing drink by really helpful staff. The hotel has everything you need and the restaurants are all wonderful. There are enough sunbeds at the beach and the hotel is really serene.
Stayed 4 nights in Jun 2024

6/10 Okay

Ravinder

Liked: Staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

Ravinder

Traveled with family and small children
The hotel is lovely. The staff are very friendly but also unhelpful. Concierge recommendations was not very good and very inconsiderate, considering travelling with a nine month old baby. The rooms with a garden has severe bold patches full of mud. Was asked to move room 3 times. We did extend our stay but made to move rooms each time. Beds are like sponge too soft causing back ache. The Signator rooms are much better. Charges £50 for couple hours late check out. Massive positive is the pool is heated.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very family friendly, comfortable hotel

Lovely resort, incredibly family friendly. Kids club is great if child is over 3 years old. Very relaxing stay, only downside is beach is quite rocky compared to others visited in Crete, but you can always use the pool.
Stayed 5 nights in May 2024

10/10 Excellent

Ram, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Simon

Stayed 1 night in Nov 2023

10/10 Excellent

PHUONG, SEATTLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were stunned at how beautiful the property was. It had many restaurants to choose from, some of the best resort/hotel food we've had. Even an ice cream/crepe bar! Staff was welcoming, warm and friendly. The spa was great. I didn't want to leave b/c they had everything there on the property. Would def come back again and recommend to friends.
Stayed 3 nights in Sep 2023