Overall our large family enjoyed our Christmas ski trip to Park City and this property. The property management company was easy to deal with and even allowed us early access. There were a few small issues we encountered during/after our stay. First the hot tub was being filled as we were checking in. We were supposed to be given chlorine tabs to add to the water over our eight night stay but the girl doing the cleaning indicated it was not necessary as she had already added some in the floater. Issue: Hot tub was not super clean when we got there and the management company withheld a portion of our security deposit because they said they had to empty it and refill. I would think the hot tub would be emptied, cleaned and refilled prior to an eight night stay for 12 people. The very high cost of the rental during the Christmas/New Years timeframe would more than cover the usage of the property and the nominal cost to clean and refill the hot tub. Second: this house is located in a good location behind the brewery in town and the Trolley stops right at the property if you wave it down. Issue: When there is a lot of snow the Trolley doesn't always run. It is a long, hard uphill walk in ski boots to get back to the house. Third: there are some maintenance issues that need to be addressed. A pull out sofa in the basement is broken and cannot be used as a bed as advertised, some blinds need to be replaced as they have been broken/showing heavy wear and finally, there was supposed to be a working gas fireplace in the upstairs master bedroom but it would not function during our stay. An additional note: the outdoor trash and recycle cans were not emptied prior to our rental and we had to call the management company about them. Also, when there is a lot of snow, the road in front of the property is plowed but the tenants have to shovel the driveway.