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Commercial Hay Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Commercial Hay Hotel

Balcony
Staircase
Hypo-allergenic bedding, individually decorated, individually furnished
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
199 Lachlan Street, Hay, NSW, 2711
  • Place, TAFE Riverina Institute
    ‪2 min walk‬
  • Place, Dunera Museum
    ‪12 min walk‬
  • Place, Hay Heritage Walk
    ‪15 min walk‬

Room options

View all photos for Budget Triple Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Triple Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe King Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe King Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Budget Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Twin Room

7.6 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Family Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Budget Double Room

Budget Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Budget Double Room

7.2 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Two Bedroom Family

Hypo-allergenic bedding, individually decorated, individually furnished

Two Bedroom Family

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Balcony

Street view

Deluxe King Balcony

7.0 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Triple Balcony

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Triple Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Hay

Commercial Hay Hotel places you next to TAFE Riverina Institute and Hay Library. This 31-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • TAFE Riverina Institute - 2 min walk - 0.1 miles
  • Hay Library - 2 min walk - 0.1 miles
  • Dunera Museum - 12 min walk - 0.7 miles
  • Hay Heritage Walk - 15 min walk - 0.8 miles
  • Bishop's Lodge - 3 min drive - 1.5 miles

Restaurants

  • ‪Hay Bowling Club - ‬9 min walk
  • ‪Robertson's Hot Bread - ‬4 min walk
  • ‪Hay Fish Shop & Pizza Bar - ‬2 min walk
  • ‪Crown Pub Hay - ‬4 min walk
  • ‪Havachat Coffee Shop - ‬4 min walk

About this property

Commercial Hay Hotel

Commercial Hay Hotel features free WiFi in public areas, microwave in a common area, and refrigerator in a common area. Free parking is included with your stay. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include express check-in, express check-out, and laundry facilities.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Microwaves and electric kettles are other standard amenities. Housekeeping is available once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Late check-out fee: AUD 20

Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM

Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: AUD 20

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-7:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Commercial Hay Hotel Hay

Commercial Hay Hotel Hotel

Commercial Hay Hotel Hotel Hay

Frequently asked questions

What can I see close to Commercial Hay Hotel?

Located steps from Hay Library, this hotel is in Hay, and within a 10-minute walk of Hay Park and Lions Park. You'll also find Dunera Museum and Hay Heritage Walk less than a mile away.

How much does it cost to stay at Commercial Hay Hotel?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Commercial Hay Hotel on Jun 14, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Commercial Hay Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Does Commercial Hay Hotel feature a casino at the property?

No, Commercial Hay Hotel doesn't have a casino.

Is there an indoor pool at Commercial Hay Hotel?

No, there is no indoor pool at this hotel.

Is Commercial Hay Hotel a good place to stay for couples?

Couples staying at this hotel will value amenities like a rainfall showerhead, a courtyard view in some guestrooms, as well as a free daily breakfast.

Does Commercial Hay Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Commercial Hay Hotel have a restaurant with a breakfast menu?

Commercial Hay Hotel offers free continental breakfast each morning though there is no restaurant.

Will Commercial Hay Hotel allow pets to stay for free?

No, pets aren't allowed at Commercial Hay Hotel.

Does Commercial Hay Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Commercial Hay Hotel?

Yes, some guestrooms at Commercial Hay Hotel offer a balcony and may feature courtyard views.

Commercial Hay Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 107 out of 349 reviews
Rating 8 - Good. 107 out of 349 reviews
Rating 6 - Okay. 67 out of 349 reviews
Rating 4 - Poor. 36 out of 349 reviews
Rating 2 - Terrible. 32 out of 349 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Stayed 1 night in Feb 2026

6/10 Okay

Christine

Po
Stayed 1 night in Feb 2026

4/10 Poor

Jason

Disliked: Amenities, property conditions & facilities
Power point in bathroom did not work. Nowhere to hang clothes. Toilet button broken. Very basic breakfast. Helpful and friendly reception.
Stayed 1 night in Feb 2026

2/10 Terrible

Ae Sook

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room feel neglected, no wifi available and rude staff who was not helpful in troubleshooting. Was told to just deal with it. Everything within the room was dirty, infested with a nasty smell. It was not like the photos. Just survived a night on a long road trip without being able to have a comfortable rest. Will not be recommending. Please go somewhere else.
Stayed 1 night in Feb 2026

4/10 Poor

Subash

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room smell and there were not even enough food for the breakfast they offered with the room.
Stayed 1 night in Jan 2026

8/10 Good

James

Stayed 1 night in Jan 2026

6/10 Okay

Anthony

The room was OK, but scant of facilities (cutlery, crockery), with a tiny fridge. The breakfast room downstairs did not have a wide selection, and had no milk when we went down for breakfast.
Stayed 1 night in Jan 2026

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t get the text to access the room key. No underlay on the bed. Toilet had poo on the bowl, hadn’t been cleaned?? Very small room. Other than that it was fine.
Stayed 1 night in Jan 2026

10/10 Excellent

Ewen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless and the staff are amazing
Stayed 1 night in Jan 2026

6/10 Okay

wakil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast and facilities at room.
Stayed 1 night in Jan 2026

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good. STAFF excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stay was great Wonderful Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, room comfort
Basic but very good value for what you get
Stayed 1 night in Jan 2026

10/10 Excellent

Shakul

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Shakul

Stayed 1 night in Dec 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Air conditioner Good bed Good bathroom
Stayed 1 night in Dec 2025

2/10 Terrible

Syed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this place. Service is non existent and never answers phone calls. It’s not at all worth it
Stayed 1 night in Dec 2025

6/10 Okay

Jaconette

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean. Carpet in room lots of damage. Hotel old and not looked after. No staff was present at check in or out
Stayed 1 night in Dec 2025

6/10 Okay

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Fresh and clean and everything we needed!
Stayed 1 night in Dec 2025

6/10 Okay

Cheryl

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Comfortable bed. Renovated bathroom was lovely.
Stayed 1 night in Dec 2025

8/10 Good

Azad

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2025

6/10 Okay

Tennille

Shower was not warm and was quite noisy throughout the night
Stayed 1 night in Dec 2025

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities
Great room ,clean bed very comfortable Easy checkin and for $100 room with onsuite with breakfast- yes .No idea why people give this place 1/5 .
Stayed 1 night in Nov 2025

8/10 Good

Cheryl

Traveled with family and small children
Liked: Cleanliness
Centrally located and convenient. ROoms clean. Breakfast fine. Carpets worn but what one would expect for old hotel. Good value for money. Staff very friendly.
Stayed 1 night in Nov 2025