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The Oriental Jade Hotel

5.0 star property
Luxury hotel with a full-service spa and a fitness center
VIP Access

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Photo gallery for The Oriental Jade Hotel

Lake
View from room
Hydromassage showerhead, designer toiletries, hair dryer, bathrobes
Lobby sitting area
Poolside bar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hanoi Opera House
    ‪13 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Oriental Pearl Twin

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Oriental Pearl Twin

7.8 out of 10
Good
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Oriental Emerald

9.4 out of 10
Exceptional
(13 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Diamond Church View

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Sapphire Old Quarter View

8.8 out of 10
Excellent
(9 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Oriental Jade Terrace City View

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Ruby City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Ruby City View

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room | 43-inch flat-screen TV with cable channels, TV

Gem Suite Lake View

  • 700 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Sapphire Twin Old Quarter View

8.4 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Pearl Connecting

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Emerald Connecting

  • 700 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • 1615 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Emerald Twin

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Oriental Emerald Twin

7.8 out of 10
Good
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Hanoi

Located in Old Quarter, The Oriental Jade Hotel is adjacent to St. Joseph's Cathedral of Hanoi and within a 5-minute walk of other popular sights like Hoan Kiem Lake. This 120-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Dong Xuan Market - 12 min walk - 0.7 miles
  • Hanoi Opera House - 13 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Běp Viet Restaurant - ‬1 min walk
  • ‪Càfê RuNam - ‬2 min walk
  • ‪Bánh Cuốn 14 Bảo Khánh - ‬1 min walk

About this property

The Oriental Jade Hotel

Luxury hotel with a full-service spa and a fitness center
At The Oriental Jade Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Airport transportation is made easy with a shuttle from the airport to the hotel (available 24 hours) for VND 634500 per vehicle. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and a business center.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Safes, phones, and desks are also standard. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Front of property

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.8 out of 10, Exceptional, 565 reviews
GRAND HOTEL du LAC Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 1200000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000.0 per night
  • Bed sheets available for a fee (or guests may bring their own)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Tax ID number is 0106639879.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Is free cancellation available at The Oriental Jade Hotel?

The Oriental Jade Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see near The Oriental Jade Hotel?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and Ho Chi Minh Mausoleum within a short drive.

Will I be able to park at The Oriental Jade Hotel?

No, there isn't parking available at the hotel.

Is there a spa at The Oriental Jade Hotel?

O' Signature Spa is the hotel's spa and services include hot stone massages, Thai massages, couples treatments, and reflexology.

Does The Oriental Jade Hotel feature a casino?

No, The Oriental Jade Hotel doesn't have a casino.

Will I find an indoor pool at The Oriental Jade Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Oriental Jade Hotel good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Does The Oriental Jade Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does The Oriental Jade Hotel have a restaurant with a breakfast menu?

Yes, The Oriental Jade Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will The Oriental Jade Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at The Oriental Jade Hotel.

Does The Oriental Jade Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Oriental Jade Hotel?

The closest major airport to The Oriental Jade Hotel is Noi Bai Intl. Airport (HAN), which is 16.5 mi away (43 minutes by car).

Are there rooms with balconies that I can book at The Oriental Jade Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy lake or city views.

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 892 out of 1015 reviews
Rating 8 - Good. 90 out of 1015 reviews
Rating 6 - Okay. 17 out of 1015 reviews
Rating 4 - Poor. 8 out of 1015 reviews
Rating 2 - Terrible. 8 out of 1015 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the rooftop bar with great service. Great interior design and furniture. Convenient shuttle to airport with a fee. Excellent location for walking to foodie spots. Highly recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Hospitable employees. Excellent breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is first class.
Stayed 3 nights in Jun 2025

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect to walk anywhere in Old Quarter and next to the lake. The breakfast was exceptional and had great variety...the french toast was amazing. The staff went out of their way to make us feel welcomed and they are highly professional and happy. The room was spacious and had the best amenities. We would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

OSCAR

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I have been travelling all over the world over 30 years, and this is one of the best expedited i have in hotels, people working at the hotel has the bes attitude I had seen, Congratulations to the people at this hotel
Stayed 6 nights in Jun 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming, staff very accommodating (including storing our luggage and giving us a ride to the train station when we were no longer guests), room very comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Olivia

Stayed 2 nights in Jun 2025

10/10 Excellent

Garry James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The friendly, knowledgeable and attentive staff were amazing in all areas of this lovely boutique hotel. Friendly faces at every turn. Room was spacious and comfortable, with quality amenities. Location is excellent in the Old Quarter but a quieter area. But the gem is the rooftop infinity pool and bar with amazing views over Hoan Kiem Lake. Buffet breakfast was excellent. Gym was well equipped and the Spa massage was wonderful. We hope we can return to experience the wonderful service again.
Stayed 15 nights in May 2025

10/10 Excellent

Alexander

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 3 nights in May 2025

10/10 Excellent

Talia

Stayed 1 night in Jun 2025

4/10 Poor

Zev

Stayed 1 night in May 2025

10/10 Excellent

tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Claude Joseph, Los Angeles

Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in the heart of Hanoi - lovely staff too
Stayed 2 nights in May 2025

10/10 Excellent

tam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are Extremely helpful and friendly: front desk staffs, house keeping, bar and breakfast buffets. It appears that everyone there work as a team. Very convenient location to walk to hoang kiem lake, train street, cathedral church, shops and restaurants. hotel is safe and clean. Highly recommend this hotel if you visit Hanoi
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Oriental Jade went above and beyond expectations for my stay in Hanoi. Guest requests were attended to promptly and pleasantly. Location is perfect for area attractions and just meandering about. Rooms are very clean and sufficiently quiet considering you are in the heart of the Old Quarter. Highly recommend.
Stayed 5 nights in May 2025

10/10 Excellent

Dhiren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , close to the old quarter and lake so extremely convenient. One of the best breakfast options during our trip. Staff are very helpful. Spa was average . The rooms were very clean but a little small esp with international travelers luggage .
Stayed 3 nights in May 2025

10/10 Excellent

Yue

Stayed 3 nights in May 2025

10/10 Excellent

Andrzej

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Jade Oriental. It’s a very charming place in the old Hanoi neighborhood. The decor was wonderful. The staff was super friendly and efficient. We loved the flowers in the lobby. Our room was comfortable and clean. The breakfast Room in the basement was very pleasant and offered a wonderful array of different foods.
Stayed 3 nights in May 2025

10/10 Excellent

andrea, Maser

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely kind!!
Stayed 4 nights in May 2025

10/10 Excellent

MANUEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a real jewel at the old quarter, fully recommended. Staff, facilities and the area was great.
Stayed 3 nights in May 2025

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with amazing service. The hotel itself was so charming and clean. We had the family room with two bathrooms and it was such a cozy connecting room with comfortable beds. The staff went above and beyond to welcome you and make you feel taken care of. The hotel rooftop restaurant and bar was great and the food was amazing! The hotel was also just a block to the lake and was in walking distance of so many restaurants and shopping. I will definitely be returning to this hotel. Thank you to the staff for such a great experience!
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

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