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The Five Residences Hanoi

4.5 star property
Luxury hotel with 2 indoor swimming pools connected to a shopping center in Hanoi

Choose dates to view prices

Photo gallery for The Five Residences Hanoi

Relax in our spacious lobby, featuring a reception desk, comfortable seating areas, and a coffee station.
Relax in a locker room with a long bench and numbered lockers, offering a city view.
Relax in a spacious room with a large bed, desk, and city view.
Enjoy a drink at the hotel bar, where a variety of beverages are available and comfortable seating options abound.
Relax by the pool surrounded by lush views and comfortable lounge chairs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Kitchen
  • Breakfast included
  • Spa
  • Pool
  • Gym

Explore the area

Map
343 345 DOI CAN STREET, Hanoi, 10000
  • Lotte Center Hanoi
    ‪8 min walk‬
  • West Lake
    ‪11 min walk‬
  • Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

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Room options

View all photos for Premier Room

Two single beds with white linens, flat-screen TV, and a bench.

Premier Room

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Relax in a comfortable seating area with a flat-screen TV and dining table, or cook a meal in the kitchen with stove and ventilation.

Deluxe Room

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Executive

Enjoy a city view from the large window in this stylish living space with a dining and seating area.

Three Bedroom Executive

9.4 out of 10
Exceptional
(3 reviews)
  • 1238 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Superior

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Two Bedroom Superior

  • 700 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Grand Premier Room

Relax in comfort with a large flat-screen TV, comfortable sofa, and a round coffee table for enjoying refreshments.

Grand Premier Room

  • 1033 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premier

Relax in a spacious room with a large bed, flat-screen TV, and city views.

Two Bedroom Premier

  • 1410 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Executive

Relax in this stylish living room with a flat-screen TV, comfortable sofa, and city view.

Two Bedroom Executive

8.0 out of 10
Very good
(1 review)
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe

Relax in a spacious room with a large bed, desk, and city view.

Two Bedroom Deluxe

  • 969 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premier

Relax in a stylish room with a large bed, flat-screen TV, and city view.

Three Bedroom Premier

  • 1399 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

About the neighborhood

Hanoi

Located in Ba Dinh within a mile (2 km) of West Lake, The Five Residences Hanoi is within a few miles (5 km) of other popular sights such as Hoan Kiem Lake. This 116-room, 4.5-star hotel has 2 indoor pools along with a full-service spa and free breakfast. It's connected to a shopping center in central Hanoi and also close to Ho Chi Minh Mausoleum and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Lotte Center Hanoi - 8 min walk - 0.5 miles
  • West Lake - 11 min walk - 0.6 miles
  • Ho Chi Minh Mausoleum - 3 min drive - 1.6 miles
  • Hoan Kiem Lake - 5 min drive - 2.8 miles
  • Hanoi Old Town Night Market - 5 min drive - 2.8 miles

Getting around

  • Hanoi Railway Station - 11 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Cafe Tòte - ‬3 min walk
  • ‪Sente - ‬4 min walk
  • ‪Bia Thu Hằng 228 Đội Cấn - ‬4 min walk
  • ‪The Coffee House - ‬1 min walk
  • ‪The Barrel - ‬4 min walk

About this property

The Five Residences Hanoi

Luxury hotel with 2 indoor swimming pools connected to a shopping center in Hanoi
Guests of The Five Residences Hanoi have access to a full-service spa, 2 indoor pools, and a children's pool. There's free valet parking, and an airport shuttle (available 24 hours) for VND 1000000.00 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and access to locker space. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
57-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include kitchens, dining areas, and sitting areas. Change of towels is available on request.
2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, LEDA Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 indoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • 2 indoor pools
  • Children's pool
  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference center (2,174 square feet of space)
  • Coworking space

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Elevator (55 inch wide door)
  • Hardwood flooring in room
  • Hospital bed
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Electric bike charging

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 57-inch smart TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Rice cooker
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for VND 800000.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 1000000.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: VND 1000000.00 (one-way)
  • Rollaway bed fee: VND 800000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

The Five Residences Hanoi Hotel
The Five Residences Hanoi HANOI
The Five Residences Hanoi Hotel HANOI

Frequently asked questions

Are free cancellation options available at The Five Residences Hanoi?

The Five Residences Hanoi provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What can I see around The Five Residences Hanoi?

This hotel is situated in Ba Dinh within a short 17-minute walk of West Lake and also 10 minutes on foot from Lotte Center Hanoi. You'll also find Hoan Kiem Lake and Ho Chi Minh Mausoleum within a short drive.

Is parking available on site at The Five Residences Hanoi?

Yes, valet parking is offered for free at the hotel. Accessible parking and electric bike charging are also available.

Is a spa located at The Five Residences Hanoi?

LEDA Spa is the hotel's spa and services include body wraps, massages, facials, and mani/pedis.

Does The Five Residences Hanoi have a casino at the property?

No, The Five Residences Hanoi doesn't have a casino.

Is there an indoor pool at The Five Residences Hanoi?

Yes, this hotel has 2 indoor pools. Guests have pool access between 6:00 AM and 10:00 PM.

Is The Five Residences Hanoi good for couples?

There are plenty of amenities for couples at this hotel, including 2 indoor pools, a poolside bar, and a restaurant.

Are there hot tubs at The Five Residences Hanoi?

No, but this hotel does have a steam room.

Does The Five Residences Hanoi feature a restaurant that includes a breakfast menu?

Yes, The Five Residences Hanoi serves free buffet breakfast each morning from its restaurant.

Does The Five Residences Hanoi allow pets to stay free of charge?

No, pets aren't allowed at The Five Residences Hanoi though service animals are welcome.

Are there connecting rooms at The Five Residences Hanoi?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Five Residences Hanoi?

The closest major airport to The Five Residences Hanoi is Noi Bai Intl. Airport (HAN), which is 15 mi away (31 minutes by car).

Are there rooms with balconies at The Five Residences Hanoi?

No, at The Five Residences Hanoi, there aren't any guestrooms that list a balcony.

The Five Residences Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 38 reviews
Rating 8 - Good. 6 out of 38 reviews
Rating 6 - Okay. 1 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alvin Ka Hin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.
Stayed 7 nights in Mar 2025

10/10 Excellent

Shahrukh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with family. Will visit again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dinh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Dinh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.
Stayed 2 nights in Dec 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms and friendly helpful staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

David Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice place but too bad we only stayed one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Thanh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicasio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars
Stayed 9 nights in Oct 2024

10/10 Excellent

Hilary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!
Stayed 3 nights in Jul 2024

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Regine Fernandez

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!
Stayed 4 nights in Jun 2024

10/10 Excellent

HEEYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ka ki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic room & excellent services

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.
Stayed 3 nights in Jan 2025

6/10 Okay

Seung-yeon

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

편리함, 편안함, 그러나 타월은 바꿔야

올드쿼터보다 훨씬 주변이 조용했고, 근처에 롯데마트가 있어 레지던스 이용에 편리했습니다. 조식은 평균 수준이었고, 룸은 잘 정리되고 깨끗하며 공간 여유가 있어 좋았지만, 4성급이라고 하기에는 타월이 한 10년은 사용한 것만 같은 상태에서 충격 받았습니다.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sang Hun

Stayed 2 nights in Jan 2025

8/10 Good

shuichi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

部屋が広くてゆっくり出来ました。

このホテルは、５star なのに値段が安くてびっくり☆彡 ゆっくり出来て快適に過ごせました。 少し不便なのが旧市街へ行くとき道が混んでいて少ない距離でも時間がかかってしまうことですかね！
Stayed 2 nights in Nov 2024

8/10 Good

MEDICAL FOUNDATION

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

YASUHIRO, Shanghai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5人家族のベトナム旅行で、使わせて頂きました。旧市街の中のホテルは周りが騒がしすぎで、このホテルは駐在員向けのSAとしても利用されていて、とても落ち着いた静かな施設でした。 朝食も美味しかったです、特にオムレツが絶品でしたね！ 市街地には車で15〜20分くらいですが、500円程度でとても安く気になる値段ではなく、タクシー乗りまくった旅行でした！ ハノイに駐在する時はぜひ使わせていただきます。
Stayed 3 nights in Oct 2024

10/10 Excellent

HEEJAE

Stayed 2 nights in Sep 2024

10/10 Excellent

Kilbok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Saeko

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Dear Ms. Mai to 六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。
Stayed 5 nights in Aug 2024

10/10 Excellent

JUNGHUN

Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Stayed 4 nights in Jul 2024

8/10 Good

CHIKYU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024