Royal Gate Hotel

3.0 star property

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Photo gallery for Royal Gate Hotel

Lobby sitting area
Breakfast, lunch and dinner served
Lounge
In-room safe, free WiFi
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
09 Nguyen Bieu Street, Ba Dinh District, Hanoi, 10000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Ba Dinh Square
    ‪10 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪11 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

Superior Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Premium Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Junior Suite, 1 Double Bed

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

Royal Suite, 1 Double Bed

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Hanoi

Located in Ba Dinh, Royal Gate Hotel is adjacent to West Lake and within a mile (2 km) of other popular sights like Ho Chi Minh Mausoleum. This 65-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • West Lake - 2 min walk - 0.1 miles
  • Ba Dinh Square - 10 min walk - 0.6 miles
  • Presidential Palace - 10 min walk - 0.6 miles
  • Ho Chi Minh Mausoleum - 11 min walk - 0.6 miles
  • Imperial Citadel of Thang Long - 12 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 20 min walk
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Yên CF 184 Quán Thánh - ‬2 min walk
  • ‪Blackbird Coffee - ‬2 min walk
  • ‪Tram Sushi - ‬2 min walk
  • ‪Hải Sản 96A Trấn Vũ - ‬1 min walk
  • ‪Quán Minh Anh 08 Nguyễn Biểu - ‬1 min walk

About this property

Royal Gate Hotel

Guests of Royal Gate Hotel enjoy features like conference space, a business center, and a computer station. For transportation, you can make use of an airport shuttle (available on request) for VND 400000 per vehicle one way, as well as a train station shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include free newspapers, laundry facilities, and a gift shop.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Coffee makers, hair dryers, and safes are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Royal Gate Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors

Room amenities

Bathroom

  • Hair dryer

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 400000 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Royal Gate Hanoi
Royal Gate Hotel
Royal Gate Hotel Hanoi
Royal Gate Hotel Hotel
Royal Gate Hotel Hanoi
Royal Gate Hotel Hotel Hanoi

Frequently asked questions

What can I see within easy reach of Royal Gate Hotel?

This hotel is situated in Ba Dinh within a 10-minute walk of West Lake and Thang Long Citadel. You'll also find Hoan Kiem Lake and Hanoi Old Town Night Market within a short drive.

Is there parking available at Royal Gate Hotel?

No, there isn't parking at this hotel.

Does Royal Gate Hotel feature a casino at the property?

No, Royal Gate Hotel doesn't have a casino.

Will I find an indoor pool at Royal Gate Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Royal Gate Hotel?

Couples will appreciate amenities like a bar, a restaurant, and concierge services at this hotel.

Are there hot tubs at Royal Gate Hotel?

No, this hotel doesn't have a spa tub.

Does Royal Gate Hotel have a restaurant that serves breakfast?

Yes, Royal Gate Hotel serves breakfast for a surcharge at Royal Gate Restaurant.

Will Royal Gate Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Royal Gate Hotel.

Are there connecting rooms at Royal Gate Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Royal Gate Hotel?

The closest major airport to Royal Gate Hotel is Noi Bai Intl. Airport (HAN), which is 14.8 mi away (34 minutes by car).

Can I book a room with a balcony at Royal Gate Hotel?

No, there aren't any guestrooms with balconies at Royal Gate Hotel.

Royal Gate Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 24 reviews
Rating 8 - Good. 11 out of 24 reviews
Rating 6 - Okay. 6 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 3 out of 24 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness
It was fine. Fun location, nice staff.

8/10 Good

Craig, Australia

Liked: Cleanliness, staff & service

Value for money hotel in a different part of Hanoi

Conveniently located understated hotel in Ba Dinh district. Clean, tidy reception & rooms. Helpful friendly staff. Easy walking distance to north end of old city. Plenty of coffee shops nearby. Would stay here again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Royal Gate to the city lived up to its name.

everything was good: lifts were fast, easy access to city, AC was easy to control & stayed on when out of room, balcony off 8th Floor was nice to have but could use some chairs - only complaint low water pressure and long wait for hot water.

10/10 Excellent

F Ram, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
GOOD

8/10 Good

Vlad, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal Gate Hotel

Overall it was a really nice place. You will get pretty good value for the amount you pay.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not beleive the pictures which posted here

No wonder there is any review from other guest. This is not a hotel, it is just low level MOTEL. If you are on budget, maybe acceptable, but don't think price is even worth for stay.I will not stay here again.

2/10 Terrible

FRANCISCO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Casper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Et rimelig sted å besøke i Hanoi

Servicen på alle hotellansatte var veldig bra! Samtlige var utrolig hyggelige og veldig behjelpsomme hvis det var noe vi lurte på. Frokostbuffén var også god, med variert utvalg. Beliggenheten var også upåklagelig med tanke på de behovene jeg hadde, veldig lett å komme seg rundt i Hanoi.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Bekvämt och rent hotell

Bra och rymliga rum. Rent och fräscht. Fitnesscentret var dock under all kritik, förstår varför bild saknas.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

호수에서 가까움

호수를 보려면 가세요 음식이 매력적이지 않았고. 식당 소음이 매일 아침마다 크게 났어요. 40프로 할인이래서 갔는데. 원래가격보다도 안좋아보였어요.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware: practice of overbooking

The hotel was over booked and we had to go to a partner hotel - although we had a proper reservation through hotels.com. They did not even send an email in advance. We were furious and had to spent another one hour in traffic jam. We were very unhappy about the whole thing so I cannot leave a positive feedback.

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Hanoi

Nice room and staff very friendly and helpfull. They helped us book our bus to Sapa and confirmed our hotel reservation.

6/10 Okay

preben

Liked: Cleanliness, staff & service
Disliked: Room comfort

just one night

served the purpose. we needed a place to stay in Hanoi. it fit the price.

8/10 Good

rie, sapporo

Liked: Cleanliness, staff & service

スタッフの方々は親切でした!!!!

この価格にも関わらず、この内容、大満足です。とくにスタッフさんの対応が良くて気持ち良く過ごせました! この値段で多くを望む方が間違えですよね?笑

8/10 Good

TRUONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Khách sạn tốt trung tâm

Không gian lý tưởng để đi bộ tham quan, yên tĩnh.

10/10 Excellent

THI THU TRANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is small but staff is very friendly, breakfast is not speacial, restaurant is so hot

10/10 Excellent

Sinjo, 광주

Liked: Cleanliness, room comfort
Disliked: Staff & service
호수가 있어 언제든지 시원한 전만을 즐길 수 있었으며 좋은 숙박장소로 다음에도 다시 가족여행시 이용하고 싶은 마음이 있음

8/10 Good

Tack, TOKYO

Liked: Cleanliness, staff & service

スタッフが親切で朝食がおいしいです。

中心街から少し離れていますが、タクシーですぐに行けます。 早朝から騒がしい場所ですが、それなりに快適に過ごせます。朝は湖の周りを散歩するのもおススメです。 スタッフが親切なので、とても助かります。朝食も景色の良いレストランでおいしいです。

6/10 Okay

Thomas, Norge

Liked: Cleanliness, staff & service, room comfort
Fint hotell, men begynner å bli litt gammel, trenger nok snart en liten oppussing, når det et sagt så et det rent og pent der, gode senger, helt grei dusj og bra WiFi

10/10 Excellent

Corneille Kazadi, Trois-Rivières (QUébec) CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conférence de la francophonie RIFEFF

Très bonnes impressions, la gentillesse et la disponibilité des employés de l'hôtel.

6/10 Okay

たっきー, 東京

こぎれいなホテル

場所がわからず迷いに迷った。 男二人だったが予約の仕方が悪かったのかダブルベットになっていた。 他は問題なし。

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities