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Ngoc Mai Hotel

3.5 star property

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Photo gallery for Ngoc Mai Hotel

Free breakfast
Interior
Reception
Combined shower/tub, jetted tub, free toiletries, hair dryer
Minibar, in-room safe, desk, soundproofing

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
7 Cua Dong Street, Hoan Kiem District, Hanoi, 10000
  • Place, Dong Xuan Market
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • City view
  • 344 sq ft
  • Sleeps 4

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, soundproofing

Standard Single Room

  • 291 sq ft
  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 344 sq ft
  • Sleeps 6

View all photos for Standard Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Twin Room

  • City view
  • 291 sq ft
  • Sleeps 3

Dormitory Male For 4 - 6 persons

  • Sleeps 6

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About the neighborhood

Hanoi

Located in Old Quarter, Ngoc Mai Hotel is within a 10-minute walk of popular sights such as Hoan Kiem Lake and Train Street. This 45-room, 3.5-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Dong Xuan Market - 7 min walk - 0.4 miles
  • Ta Hien Street - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles
  • Hoan Kiem Lake - 10 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Phở Gia Truyền Bát Đàn - ‬2 min walk
  • ‪Lifted Coffee - ‬1 min walk
  • ‪Bún Chả Nem Rán 41 Cửa Đông - ‬1 min walk
  • Nê boong-ke cocktail & wine
  • ‪Mỳ Vằn Thắn Sủi Cảo Tôm Tươi Hàng Phèn - ‬1 min walk

About this property

Ngoc Mai Hotel

Guests of Ngoc Mai Hotel enjoy free WiFi in public areas, a business center, and an ATM. For transportation, you can make use of an airport shuttle at scheduled times for USD 17 per vehicle one way, as well as a train station shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer jetted tubs, free toiletries, and slippers. Refrigerators, minibars, and free newspapers are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) at scheduled times
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting
  • In-room refrigerator
  • Rollaway/extra bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • One child 9 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 17 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: noon
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available at scheduled times), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Property is also known as

Ngoc Mai Hanoi
Ngoc Mai Hotel
Ngoc Mai Hotel Hanoi
Ngoc Mai Hotel Hotel
Ngoc Mai Hotel Hanoi
Ngoc Mai Hotel Hotel Hanoi

Frequently asked questions

What's there to see close to Ngoc Mai Hotel?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake, Train Street, and Hanoi Old Town Night Market. You'll also find West Lake and Hanoi Opera House within a short drive.

Does Ngoc Mai Hotel include a casino?

No, Ngoc Mai Hotel doesn't have a casino.

Will I find an indoor pool at Ngoc Mai Hotel?

No, there is no indoor pool at this hotel.

Does Ngoc Mai Hotel have a restaurant that serves breakfast?

Yes, Ngoc Mai Hotel serves free breakfast from its restaurant.

How close is the airport from Ngoc Mai Hotel?

The closest major airport to Ngoc Mai Hotel is Noi Bai Intl. Airport (HAN), which is 17.9 mi away (40 minutes by car).

Ngoc Mai Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Thomas, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in the heart of the old quarter.

In the middle of the old quarter, hectic traffic all around, but an interesting place to stay. Take the airport shuttle/taxi, you'll never find it on your own if visiting Hanoi for the first time. Value for money... excellent. Ventilation to bathroom area really needed, but the room very spacious and clean, Hotel excellent value for the money, only downside was the owners tendency to overcharge on things like the airport shuttle, and tours, but at such low room rental its forgiven.

2/10 Terrible

AHN SOOBEOM, Republic of KOREA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The WORST hotel in my life

This hotel never check any reservation. When I arrived at the hotel, they just said there is no available room. But I made my reservation. So I had to move to another hotel. What a terrible hotel!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort