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Moon West Lake Residence

2.5 star property

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Photo gallery for Moon West Lake Residence

Presidential Duplex, Balcony, Lake View | Balcony view
Presidential Duplex, Balcony, Lake View | Balcony view
Luxury Apartment, Balcony, Lake View | Lake view
Deluxe Double Room, 1 Bedroom, Partial Lake View | Minibar, soundproofing, free WiFi, bed sheets
Presidential Duplex, Balcony, Lake View | Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
185 Trich Sai, 185, Hanoi, 11200
  • Place, West Lake
    ‪1 min walk‬
  • Place, Embassy of Japan
    ‪5 min drive‬
  • Place, Vietnam Museum of Ethnology
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪32 min drive‬

Room options

View all photos for DELUXE PART LAKE VIEW

Minibar, soundproofing, free WiFi, bed sheets

DELUXE PART LAKE VIEW

  • Sleeps 2

View all photos for EXECUTIVE CITY VIEW

Minibar, soundproofing, free WiFi, bed sheets

EXECUTIVE CITY VIEW

  • Sleeps 2

View all photos for JUNIOR SUITE LAKE VIEW

Minibar, soundproofing, free WiFi, bed sheets

JUNIOR SUITE LAKE VIEW

  • Sleeps 2

View all photos for Presidential Duplex, Balcony, Lake View

Presidential Duplex, Balcony, Lake View | Minibar, soundproofing, free WiFi, bed sheets

Presidential Duplex, Balcony, Lake View

  • Lake view
  • 2153 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Apartment, Balcony, Lake View

Luxury Apartment, Balcony, Lake View | Lake view

Luxury Apartment, Balcony, Lake View

  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Bedroom, Partial Lake View

Deluxe Double Room, 1 Bedroom, Partial Lake View | Minibar, soundproofing, free WiFi, bed sheets

Deluxe Double Room, 1 Bedroom, Partial Lake View

  • City view
  • 375 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, City View

Executive Studio, City View | Minibar, soundproofing, free WiFi, bed sheets

Executive Studio, City View

  • Partial lake view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 Double Bed, Garden View

Standard Studio, 1 Double Bed, Garden View | Minibar, soundproofing, free WiFi, bed sheets

Standard Studio, 1 Double Bed, Garden View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for STANDARD DOUBLE

Minibar, soundproofing, free WiFi, bed sheets

STANDARD DOUBLE

  • Sleeps 2

View all photos for PENTHOUSE DUPLEX

Minibar, soundproofing, free WiFi, bed sheets

PENTHOUSE DUPLEX

  • Sleeps 4

Pent House

  • Sleeps 4

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About the neighborhood

Hanoi

Located in Tay Ho, Moon West Lake Residence is within 2 miles (3 km) of sights such as West Lake and Embassy of Japan. Each of the 33 rooms at this hotel includes a fireplace, a sofa bed, and a minibar. It's connected to the convention center in central Hanoi and also close to Hoan Kiem Lake and Ho Chi Minh Mausoleum.

What's nearby

  • West Lake - 1 min walk - 0.1 miles
  • Museum of Ethnology - 4 min drive - 1.6 miles
  • Embassy of Japan - 5 min drive - 1.4 miles
  • Vietnam Museum of Ethnology - 5 min drive - 1.9 miles
  • Chua Vạn Nien - 5 min drive - 1.9 miles

Getting around

  • Hanoi Railway Station - 18 min drive
  • Noi Bai Intl. Airport (HAN) - 27 min drive

Restaurants

  • ‪Ốc Gao Tây Hồ - ‬7 min walk
  • ‪Một Cái Kho - ‬2 min walk
  • ‪Martin Spaces Coffee & Tea - ‬9 min walk
  • ‪Phê La Trích Sài - ‬5 min walk
  • ‪Phở Thanh - ‬9 min walk

About this property

Moon West Lake Residence

Guests staying at Moon West Lake Residence enjoy free WiFi in public areas, laundry facilities, and a vending machine. If you drive, self parking is VND 300000 per day, or you can take advantage of the airport shuttle (available 24 hours) for VND 400000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and access to locker space. This hotel also has an ATM.
35-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, slippers, and bathrobes. Washers/dryers, fireplaces, and sofa beds are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (VND 300,000 per day)

Family friendly

  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator (22 inch wide door)
  • Hardwood flooring in room

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Single sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 35-inch TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Fireplace
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: VND 80000
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 80000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: VND 100000 (one-way), (from 1 to 2 years old)
  • Self parking fee: VND 300000 per day
  • Early check-in fee: VND 80000 (subject to availability)
  • Late check-out fee: VND 80000 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Moon West Lake Residence Hotel
Moon West Lake Residence Hanoi
Moon West Lake Residence Hotel Hanoi

Frequently asked questions

Are free cancellation options available at Moon West Lake Residence?

Moon West Lake Residence offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Moon West Lake Residence?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Moon West Lake Residence on Apr 14, 2026 start from $26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Moon West Lake Residence?

This hotel is situated in Tay Ho, close to Hoan Kiem Lake, West Lake, and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and Lotte Center Hanoi within a short drive.

Is there parking available at Moon West Lake Residence?

Yes, parking is offered for VND 300,000 per day.

Does Moon West Lake Residence have a casino on the premises?

No, Moon West Lake Residence doesn't have a casino.

Is there an indoor pool at Moon West Lake Residence?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Moon West Lake Residence?

Couples will appreciate amenities at this hotel, including a fireplace and a minibar in each guestroom, and some feature lake view.

Are there hot tubs at Moon West Lake Residence?

No, there isn't a spa tub at this hotel.

Does Moon West Lake Residence have a restaurant with a breakfast menu?

No, Moon West Lake Residence doesn't have a restaurant that serves breakfast.

Does Moon West Lake Residence allow pets to stay for free?

No, pets and service animals aren't allowed at Moon West Lake Residence.

Are there connecting rooms at Moon West Lake Residence?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Moon West Lake Residence?

The closest major airport to Moon West Lake Residence is Noi Bai Intl. Airport (HAN), which is 13.4 mi away (27 minutes by car).

Are there rooms with balconies at Moon West Lake Residence?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy lake and city views.

Moon West Lake Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Nov 2025

6/10 Okay

SungBong

Business traveler
Stayed 4 nights in Oct 2025

10/10 Excellent

Erina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔でスタッフの方の対応も良かったです
Stayed 4 nights in Sep 2025