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Memory Hotel

2.5 star property

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Photo gallery for Memory Hotel

Front of property
Laptop workspace, blackout drapes, soundproofing, free WiFi
Property entrance
Property entrance
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
25 Nguyen Thai Hoc - Hoan Kiem, Hanoi, 10000
  • Place, Train Street
    ‪1 min walk‬
  • Place, Hoa Lo Prison Museum
    ‪7 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | View from room

Basic Single Room

8.0 out of 10
Very good
(1 review)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room, Non Smoking, City View

Double or Twin Room, Non Smoking, City View | Laptop workspace, blackout drapes, soundproofing, free WiFi

Double or Twin Room, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Economy Double or Twin Room

Laptop workspace, blackout drapes, soundproofing, free WiFi

Economy Double or Twin Room

  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Economy Single Room

Economy Single Room | Laptop workspace, blackout drapes, soundproofing, free WiFi

Economy Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Hanoi

Located in Hoan Kiem, Memory Hotel is adjacent to Train Street and within a 10-minute walk of other popular attractions like Hoa Lo Prison Museum. This 12-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Hanoi, the hotel is connected to a shopping center and also a short walk from Embassy of China and Temple of Literature.

What's nearby

  • Train Street - 1 min walk - 0.1 miles
  • Hoa Lo Prison Museum - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.4 miles
  • Temple of Literature - 10 min walk - 0.6 miles
  • Hoan Kiem Lake - 12 min walk - 0.6 miles

Getting around

  • Hanoi Railway Station - 7 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Gà Tần Cây Si - ‬1 min walk
  • ‪Cơm Viên - ‬1 min walk
  • ‪Reng Reng Café - ‬4 min walk
  • ‪Qùa Tặng Thiên Sứ - Bánh Mỳ Sốt Vang - ‬2 min walk
  • ‪Bún Chả Que Tre Bình Chung - ‬1 min walk

About this property

Memory Hotel

Memory Hotel features free WiFi in public areas, a business center, and refrigerator in a common area. There's limited parking, and an airport shuttle (available 24 hours) for VND 230000 per vehicle. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a computer station, express check-in, and express check-out.
25-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer children's slippers and slippers. Electric kettles and phones are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: VND 59,000 for adults and VND 59,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

More

  • Built in 2010
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 25-inch TV

Food and drink

  • Electric kettle
  • Late-night room service

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately VND 59000 for adults and VND 59000 for children
  • Airport shuttle fee: VND 230000 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Memory Hotel Hanoi
Memory Hanoi
Memory Hotel Hotel
Memory Hotel Hanoi
Memory Hotel Hotel Hanoi

Frequently asked questions

Is free cancellation available at Memory Hotel?

Memory Hotel provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to do close to Memory Hotel?

This hotel is situated in Hoan Kiem within a short 16-minute walk of Hoan Kiem Lake and also 15 minutes on foot from Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Will I be able to park at Memory Hotel?

Yes, there is a carport though parking is limited.

Does Memory Hotel include a casino?

No, Memory Hotel doesn't have a casino.

Will I find an indoor pool at Memory Hotel?

No, there is no indoor pool at this hotel.

Is Memory Hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include a late night room service menu, a turndown service, and slippers.

Are there hot tubs at Memory Hotel?

No, this hotel doesn't have a spa tub.

Does Memory Hotel have a restaurant with a breakfast menu?

Yes, Memory Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Memory Hotel allow pets to stay for free?

No, pets aren't allowed at Memory Hotel.

Does Memory Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Memory Hotel?

The closest major airport to Memory Hotel is Noi Bai Intl. Airport (HAN), which is 15.8 mi away (40 minutes by car).

Are there rooms with balconies that I can book at Memory Hotel?

No, you won't find guestrooms with balconies at Memory Hotel.

Memory Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 30 reviews
Rating 8 - Good. 10 out of 30 reviews
Rating 6 - Okay. 10 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Stephen

Liked: Cleanliness
First the good: The location is great. It's centrally located right next to the Train Street. Most of the major attractions in the city are within walking distance. There's plenty of restaurants and shops nearby. The bad: They claim a 24 hour desk, it's not. They advertise a free airport shuttle. First, it's not free, and second, it failed to show up and I had to take a cab. And the room was not quite as advertised. The staff were friendly and helpful, but the hotel is basically a 1.5* hotel. It was super inexpensive and the location was great. So, not bad for the price.
Stayed 4 nights in Oct 2025

10/10 Excellent

Zack

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean for a very good price given the area. Super close to where everything is at including restraunts, spas, and landmarks. The staff is super friendly and helpful. Highly recommend
Stayed 2 nights in Jun 2025

6/10 Okay

Justin

Traveled with family
Liked: Cleanliness, staff & service
We used this hotel for its cheap price just to dump our bags and relax until our overnight train. Perfect location for train street ,eateries and railway station. Room is very basic, but clean. Staff were accomodating.
Stayed 1 night in Apr 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Lit pas très confortable et l’air climatisé ne fonctionne pas.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent for the price

Obviously, given the price point it is hardly going to be the Ritz-Carlton. However, we were very happy to find that all the basics were covered: - Clean, freshly made beds - Clean, en-suite bathroom and shower - All appliances working (TV, fridge, AC), although the AC was a bit loud. The location is great, there's a laundry place just round the corner and plenty of places to eat. Ideal for a short stay or (as we used it) for a nap and a shower before a late-night flight.
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Shannon

Disliked: Room comfort

Wouldn’t go back.

Pros: Location is okay, quite close to the train street. Had a kettle (but no tea or coffee) Cons: Bed was very hard and felt all the springs in my back. Window didn’t close and make the street even noisier No soundproofing, can hear everyone downstairs and walking up the stairs. Shower drain was blocked and the wet room filled with water. Bottles of water wasn’t free like every other hotel.
Stayed 1 night in Dec 2022

6/10 Okay

TAN, Malaysia

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel is very old & dated. We check-in for few hours while waiting for our night train to Lao Cai, Sapa. 10mins walk to Hanoi Railway_Station B (for North-border route) located at Tran Quy Cap Street.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Habeo, Saigon, vn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good price and good location. Will stay again
Stayed 1 night in Feb 2019

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to historic lake

Great place to stay close to everything in OldTown Hanoi
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money and good location.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice staff very clean place,nice and quiet

I really liked this place.great wifi,nice hot showers and super location
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

HIROKI

Disliked: Staff & service, amenities, property conditions & facilities
The man at the front desk didn't seem to understand English and thought I was a random customer. The hair dryer was broken and didn't work. The facilities are old, but that's what you'd expect for the price.
Stayed 1 night in Apr 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Mari

Stayed 2 nights in Mar 2023

8/10 Good

JUNGBIN

Liked: Staff & service
Disliked: Cleanliness

가격 대비 적당한 호텔

객실이 전반적으로 개끗하진 않고 겨울이라 약간 추웠다는 느낌을 받았지만 가격을 생각하면 그럭저럭 괜찮은 호텔이었습니다. 하노이 구시가와 다소 거리가 있다는 점은 아쉬웠습니다.
Stayed 4 nights in Dec 2019

6/10 Okay

Andre

Liked: Cleanliness
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Value for money.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
L'accueil est chaleureux, la chambre est légèrement équipée, la clim disfonctionne
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Hotel in posizione perfetta, a metà strada tra il centro, la stazione dei treni e il mausoleo. Migliorabile la pulizia.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

家族で経営してるかのような小さめのホテル。 ハノイ駅、ホアンキエム湖、ホアロー収容所が徒歩圏内にありロケーションは良い。反面、通りを走る車のホーンは煩いが、近くに食堂街があり食事にも困らない。 夜中はホテル入口ドアに鍵が掛かり、出入りするにはロビーで仮眠中の従業員を起こして開けてもらう必要があり気が引ける。 エレベーターは無く階段のみ。 浴室に換気扇はなく窓には網戸が付いてないので、シャワー使用時に窓を開けると蚊サイズの虫が２、３匹入って来る。手洗い用の液体石鹸はあったが、シャンプーやボディーソープの備え付けはない。 たまたま泊まった部屋だけだったのも知れないが、シャワーを使おうとしても水しか出ず、お湯と水の配管が左右逆である事に気付くまで時間が掛かった。 4つ星5つ星を定宿としてる人には厳しいだろうが、2つ星3つ星で探してる人なら我慢できるレベル。 従業員の態度は良く、その点での不満はない。
Stayed 2 nights in Apr 2019