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Melia Hanoi

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Melia Hanoi

2 restaurants, breakfast served
Creator video - submitted by Lizaveta Master
Lobby
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service

Explore the area

View in a map
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Place, Hanoi Opera House
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

9.6 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Suite

City view

The Level Suite

  • 731 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Premium

The Level Premium | Minibar, in-room safe, desk, laptop workspace

The Level Premium

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.6 out of 10
Exceptional
(13 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 731 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Connecting Rooms

  • 689 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for The Level, Suite, Balcony

Minibar, in-room safe, desk, laptop workspace

The Level, Suite, Balcony

  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, laptop workspace

Family Suite

  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (3AD)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (3AD)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (The Level 3AD)

City view

Suite (The Level 3AD)

  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Suite, Balcony (The Level 3AD)

  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (The Level 3AD)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
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9.6 out of 10, Exceptional, 642 reviews
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About the neighborhood

Hanoi

Located in Hoan Kiem, Melia Hanoi is within a 10-minute walk of popular sights such as Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This 5-star hotel welcomes guests with 306 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.

What's nearby

  • Hoa Lo Prison Museum - 3 min walk - 0.2 miles
  • Hoan Kiem Lake - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.4 miles
  • Hanoi Opera House - 12 min walk - 0.7 miles
  • Hanoi Old Town Night Market - 16 min walk - 0.9 miles

Getting around

  • Hanoi Railway Station - 11 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Meliã - ‬2 min walk
  • ‪Phố Sách 19/12 - ‬1 min walk
  • ‪Starbucks Reserve Quang Trung - ‬1 min walk
  • ‪Alley Coffee - ‬4 min walk
  • ‪Phở Thành - ‬3 min walk

About this property

Melia Hanoi

Luxury hotel with 2 restaurants and a full-service spa
At Melia Hanoi, guests enjoy a full-service spa, an outdoor pool, and a gym. For transportation, you can make use of an airport shuttle (available 24 hours) for VND 1890000 per vehicle one-way, as well as an airport shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Minibars, electric kettles, and safes are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Oasis Spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 571,725 for adults and VND 277,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cham
  • Garbo
  • Mosaico

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Magnifying mirror
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property's parking fee is waived for the first 4 hours. After that, the fee is VND 30,000 per hour
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 9 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 1843380.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 571725 for adults and VND 277200 for children
  • Airport shuttle fee: VND 1890000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1843380.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Melia
Melia Hanoi
Melia Hotel Hanoi
Hanoi Sol Melia
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi

Frequently asked questions

What's there to see around Melia Hanoi?

This hotel is situated in Hoan Kiem within a short 8-minute walk of Hoan Kiem Lake and also 15 minutes on foot from Hanoi Opera House. You'll also find Hanoi Old Town Night Market and Ho Chi Minh Mausoleum within a short drive.

Will I be able to park at Melia Hanoi?

Bicycle parking is also available for guests.

Is there a spa available at Melia Hanoi?

Oasis Spa is the hotel's spa and services include hot stone massages, facials, and body treatments.

Does Melia Hanoi have a casino on the premises?

No, Melia Hanoi doesn't have a casino.

Is there an indoor pool at Melia Hanoi?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about Melia Hanoi?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Melia Hanoi?

Yes, guests can enjoy a spa tub at this hotel.

Does Melia Hanoi feature a restaurant that includes a breakfast menu?

Yes, Melia Hanoi has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Melia Hanoi allow pets to stay for free?

No, pets and service animals aren't allowed at Melia Hanoi.

Does Melia Hanoi have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Melia Hanoi?

The closest major airport to Melia Hanoi is Noi Bai Intl. Airport (HAN), which is 16.2 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Melia Hanoi?

Yes, some guestrooms at Melia Hanoi offer a balcony and may feature city views.

Does Melia Hanoi offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Melia Hanoi.

Melia Hanoi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 639 out of 1004 reviews
Rating 8 - Good. 276 out of 1004 reviews
Rating 6 - Okay. 61 out of 1004 reviews
Rating 4 - Poor. 10 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jantan Mohamed Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Aug 2025

10/10 Excellent

Reana

Liked: Cleanliness, amenities
I stayed at Hotel Melia in Ha Noi for 2 nights in August 2025 during holiday vacation. The check-in was smooth, and the front desk staff were very friendly—especially recommended great local restaurants. Our room was spotless, modern.The breakfast buffet was excellent with fresh pastries and good coffee. The location is ideal,short walk to major attractions. Overall, we had a fantastic experience and would highly recommend this hotel to anyone visiting Ha Noi
Stayed 2 nights in Aug 2025

10/10 Excellent

Young Hwa

Liked: Cleanliness, staff & service, property conditions & facilities
Melia Hotel is a hote
Stayed 3 nights in Aug 2025

10/10 Excellent

aviram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge services were outstanding , everything they did was from the heart .. they even arranged for an item to be taxied from another hotel in Hanoi to us here. Highly recommended
Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, very clean rooms. The staff were super friendly and accommodating. Everything on the menu was delicious. Well located close to all the tourist sites. Great ammenities, good gym with all of the fixings, great spa.I would totally stay here again.
Stayed 5 nights in Jul 2025

8/10 Good

Joe

Stayed 2 nights in Jul 2025

6/10 Okay

Di

Liked: Cleanliness
Stayed 5 nights in Jul 2025

8/10 Good

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Joe

Stayed 3 nights in Jun 2025

10/10 Excellent

Verne

Stayed 2 nights in Jul 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a Suite , it was a wonderful end to our amazing Vietnam holiday. The best part of time here was being greeted every time we went out or came back by
Stayed 2 nights in Jul 2025

10/10 Excellent

Linnette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The huge room with 2 bathrooms. Breakfast was unbelievable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Jun 2025

10/10 Excellent

Joyce

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel very much!
Stayed 3 nights in Jun 2025

10/10 Excellent

CT

Business traveler
Liked: Property conditions & facilities, room comfort
Good location. Very nice interior and look. Bfast is OK. Proximity is key. Big driveway for drop off. Check in and out is seamless. Overall good. Will return.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kennisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to many hotels around the world (US, Canada, France, Dominican Republic) but this hotel is in my top 3 favorite hotels around the world. The attention to detail is 10/10. The staff 10/10. The room 10/10. I am allergic to ALOT for example seafood, nuts, egg, flour, wheat and the list goes on. Imagine how worried I was coming to Vietnam but this hotel menu and buffet melted away all my worries. The waiter and cooks always made sure I could eat the food. Every item was fresh and tasty. The concierge service booked us a 7 passenger seater van the night before we left to Ha Long Bay. If I could give this hotel more than 5 stars I would. And I did not have to worry about talking my phone out for translation they understand stood my English. I love a cold room and I was not limited to a certain temperature. I will be traveling for 3 weeks in Vietnam and I have another Melia hotel booked in central Vietnam and I’m so excited.
Stayed 3 nights in May 2025

10/10 Excellent

LaTonya, Castroville

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice and clean. The staff were helpful and pleasant. The food was good especially if you’re a pick eater like me, it was the best I had my whole time in Hanoi, pricier but worth it for me. The message at the spa was awesome but twice the price and shorter than other locations outside the property. The only thing I would say I found to be excessive was the price for laundry service. I would hands down stay here again and highly recommend.
Stayed 6 nights in May 2025

10/10 Excellent

sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money.
Stayed 3 nights in Mar 2025

10/10 Excellent

KAH HIOO

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Very nice stay , good service special those staff in clubs lounge level 20
Stayed 3 nights in Apr 2025

6/10 Okay

Julie, Fort Lee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 2 suites which were spacious and the beds were comfortable. The rooms were vlean and well maintained. My only gripe was tgst the shower door didn't close properly so whenever we showered the bathrom floor area got wet. The pool area was quite small but was lovely, especially early in the morning when no one else was there! On our last day, before going to the airport, we are in the downstairs restaurant and the food and service was good. All the staff we encountered were friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

💯

Everything was 100/100 in this hotel. Extremely clean, luxurious rooms, grand lobby, great breakfast spread, convenient location. What more to ask for!
Stayed 1 night in Apr 2025

10/10 Excellent

Wiillia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Melia is a perfect place to stay in Hanoi the Suites offer so much along with the breakfast the afternoon tea is a great addition , I recommend that if you are in HANOI the Melia is a perfect stay. I must add that the staff from checking in throughout the hotel are amazing ad very professional. I give then a real !0
Stayed 6 nights in Apr 2025