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Luxury Hotel

3.0 star property

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Photo gallery for Luxury Hotel

Lobby sitting area
Superior Room | Premium bedding, minibar, in-room safe, blackout drapes
Interior entrance
Food court
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
2 Phu Doan Lane, Hoan Kiem Dist, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Train Street
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double or 2 Twin Beds

Deluxe Room, 1 Double or 2 Twin Beds | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 Double or 2 Twin Beds

  • Water view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, blackout drapes

Family Room

  • Water view
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Honeymoon Suite, 1 Bedroom, Non Smoking, City View

Honeymoon Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, minibar, in-room safe, blackout drapes

Honeymoon Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Luxury Shared Dormitory (6 Beds)

  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Hanoi

Located in Old Quarter, Luxury Hotel is adjacent to St. Joseph's Cathedral of Hanoi and within a 10-minute walk of other popular attractions like Hoan Kiem Lake. This 3-star hotel has 20 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.1 miles
  • Hoa Lo Prison Museum - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Train Street - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 10 min walk - 0.6 miles

Getting around

  • Hanoi Railway Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪Loading T - ‬2 min walk
  • ‪Blackbird Coffee - ‬2 min walk
  • ‪Eggyolk Coffee - ‬2 min walk
  • ‪Âu Lac Family Restaurant - ‬3 min walk

About this property

Luxury Hotel

Guests of Luxury Hotel enjoy a rooftop terrace, free WiFi in public areas, and meeting rooms. If you drive, self parking is VND 200000 per night, or you can take advantage of the airport shuttle (available 24 hours) for VND 450000 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and a library.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include minibars, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (VND 200,000 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Luxury Restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 460000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Self parking fee: VND 200000 per night
  • Rollaway bed fee: VND 460000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Luxury Hanoi
Luxury Hotel Hanoi
Luxury Hotel Hotel
Luxury Hotel Hanoi
Luxury Hotel Hotel Hanoi

Frequently asked questions

Is free cancellation available at Luxury Hotel?

Luxury Hotel provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Luxury Hotel?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Luxury Hotel on May 13, 2026 start from $27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Luxury Hotel?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake, Train Street, and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is there parking available at Luxury Hotel?

Yes, parking is offered for VND 200,000 per night.

Is there a spa at Luxury Hotel?

Spa services at the hotel include massages.

Does Luxury Hotel have a casino on the premises?

No, Luxury Hotel doesn't have a casino.

Is there an indoor pool at Luxury Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Luxury Hotel?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and free wired internet.

Are there hot tubs at Luxury Hotel?

No, this hotel doesn't have a spa tub.

Does Luxury Hotel have a restaurant with a breakfast menu?

Yes, Luxury Hotel serves breakfast for a surcharge each morning at Luxury Restaurant.

Will Luxury Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Luxury Hotel.

Are there connecting rooms at Luxury Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Luxury Hotel?

The closest major airport to Luxury Hotel is Noi Bai Intl. Airport (HAN), which is 16 mi away (41 minutes by car).

Are there rooms with balconies at Luxury Hotel?

Yes, some guestrooms at this hotel offer a furnished lanai where guests can enjoy city or water views.

Luxury Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 95 reviews
Rating 8 - Good. 37 out of 95 reviews
Rating 6 - Okay. 18 out of 95 reviews
Rating 4 - Poor. 6 out of 95 reviews
Rating 2 - Terrible. 5 out of 95 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Alex was awesome as a host. Took very good care of me. Beers are cheap in the lobby as well.
Stayed 3 nights in Jan 2026

4/10 Poor

AEINT PO PO

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked two rooms for three adults more than a month in advance. However, upon arrival, the night shift staff claimed the booking was only for two people, implying one room for one person. I had to show my Expedia confirmation, after which he made a phone call to someone who spoke English. The whole process was unpleasant and stressful, even though the booking clearly stated three guests. After a lengthy argument and review of the booking details, he finally agreed. It felt as though he was trying to ask for additional money. Room allocation was also disappointing. One room was given on the third floor, while the room for the couple was assigned to the eighth floor, even though the elevator only goes up to the seventh floor, requiring us to carry our luggage up one floor by stairs. Additionally, the room on the eighth floor was significantly smaller than the one on the third floor, which felt unfair given that both rooms were part of the same booking. The daytime receptionist was polite and helpful, but the night shift staff was very unprofessional and unwelcoming. Overall, the stay was negatively impacted by poor communication and unfair room assignment, despite having a confirmed booking made well in advance.
Stayed 4 nights in Dec 2025

8/10 Good

emilie

Stayed 2 nights in Oct 2025

2/10 Terrible

David

I would NEVER recommend this place to anyone
Stayed 6 nights in Oct 2025

10/10 Excellent

maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, and halong bay trip was also very great. I recommend !
Stayed 5 nights in Jun 2024

10/10 Excellent

alberto s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

albertos second home

place is somewhat hidden ,but is safe.very clean.staff was very friendly and helpfull in giving info as far as tours were concerned.. and helped in arranging tours. was picked up at hotels doors for all tours.Do recommend this hotel
Stayed 12 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay overall!

Very nice & clean room. The staffs are friendly and helpful with tours. Great location in the Old Quarter, east walking distance to shops, restaurants & the nightmarket. Would totally recommend it!
Stayed 6 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel - starting to get tired

We got a free upgrade to a family room because they had run out of the smaller rooms that we booked. The room was big and nice and comfortable, although the bathroom was a bit old and tired and needs updating (soap dispenser falling off the wall, and shower holder doesn't point the shower at you properly, so have to hold it). Still, not a bad place if you get a decent rate.
Stayed 1 night in Oct 2017

6/10 Okay

Sharon, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, close to lots of restaurants

Stayed 3 nights, one room was very larger with a good bathroom, but the other room had a shower on the wall which wet the toilet etc when it was used.

6/10 Okay

Lance, Vietnam

Liked: Cleanliness, staff & service, room comfort
Friendly staff and well run. we missed two of the three nights booked due to our visa but the hotel was obliging and let us stay three nights from arrival, which they did not have to do. We found multiple cockroaches in our room on the first night and the bathroom floods as there is no seal between the bath and the wall. We also found it odd the key must be given to reception when leaving the hotel at any time. Mixed experience but comfortable room.

6/10 Okay

Yoohee

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's no wonder that this hotel has had numerous Tripadvisor excellence awards, an incredible value hotel the price of a packet of cigarettes in most European countries. Central location, clean room, lift WIFI, friendly English speaking staff, and everything you could want. This was good, as others staying at this hotel will find out.

10/10 Excellent

Lalaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time staying at Luxury Hotel for the following reasons: 1) It is in a quiet neighborhood (located away from the main road); it's in a side street 2) customer service - the staff was very helpful and friendly; they speak english 3) the rooms are clean - room service everyday 4) amenities comes with good wi-fi; rooms also have a desk, cable tv, 5) room has a window with view (rooms are bright, unlike some hotels that you pay with same price that has no windows!!) 6) reasonable price for a nice spacious room 7) It is also conveniently located near many restaurants,convenience stores and shopping places ; near the cathedral

8/10 Good

Dick, Tahiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good location but at end small alley

All was fine. Restaurant is two flights of stairs above the last floor of the elevator and not air conditioned. That and being situation at the end of a small alley are the only down sides.

6/10 Okay

Mary, Boston

Liked: Cleanliness, staff & service
The luxury hotel isn't luxury, but it's a good value for the money. I booked day-of and they set me up with a pick up from the airport (extra fee). My flight was delayed and I didn't land until after 1am, but there wasn't a problem still getting my ride and checking in, which was great of them as I was traveling alone and really just wanted to get to bed! They even upgraded me to their deluxe room, which was very spacious and clean. However, I was on the top floor and there sounded to be critters running around on top of my head (on the roof? Attic?). Again, the room was solid, but just worth noting.

8/10 Good

Lai Hong, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money hotel to sleep in.

It's a good hotel to stay in.. fro the price we paid, we are more than happy to leave a generous tip for the breakfast staff. However the noise from the hotel staff shouting between floors along the stairwell isn't good practice! It must be address by management. It's not an amusement park and excessive noise causes unpleasant ambience for paying guest. Secondly, anti-noise paddings should be fitted to their furniture to avoid transmission of noise between floors.. some guests drags chairs and tables across their rooms without considerations to people staying below. Other than that I would certainly return to the same hotel if I revisit Hanoi.

8/10 Good

Kevin, Brusbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Very nice people and very helpful. Bed a little hard and small TV but ok.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff working there, very helpful

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury is in the process of making

The hotel is situatet in the old quarter but in a more quiet street/backstreet. So no noise of all the bars and the trouble of the known crazy old quarters. The welcome at the hotel is warm but also too much vendor like. Bevor seing the room we were asked if we wanted to book tickets for bus or visit. Its clear, its a service but first the room right? The room is spacious and well furnitured. The bed was confortable and the bath cleaned. The top roof breakfast is a nice change from the crouded streets. The room is "added" in a very cheap building way. Well the view is nice but it should be more of a build.room than a wooden/metal box. Luxury is something else. For the food itself, the choice is limited, not everything was available but what you get is good and made with love by the staff (1person) so bring some time with you. Staff is goodp, sometimes even too helpfull for my taste. Can get a bit noisi from reception if you get room nb 201. Good price/value Space for improvement on the luxury name. Stayed there 2 nights and were happy.

10/10 Excellent

Stefanos, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent staff great room great price will stay there again

6/10 Okay

Verified traveler

Liked: Cleanliness

Define luxury?

Okay stay, wouldn't necessarily recommend. Staff were fine barring one knob accosting us trying to sell his expensive tour when all we wanted was info on bus tickets and to go out! Probably can find somewhere similar priced in a better location with better rooms.

2/10 Terrible

ng, singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

One night stay at luxury hotel

I am really sad when I saw the entrance. I am even sadder to see the room. I don't think is 3 stars hotel. Luckily I only book for one night. I book 3 rooms and out of the 3, only 1 is working well. The room was clean but not the blanket. Luckily one of the male staff help us to change one of the room but aircon also not strong. The male staff in the evening is more accomodative than the lady in the morning. The western breakfast is terrible. Very oily. Overall, better pay a little bit more to get something more comfortable than seeing the review which is not true at all.

10/10 Excellent

Ryan, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hard to leave!

great location, good staff, great view on the 7th floor. I even spilled motor oil all over a chair which would be an opportunity for a hotel to gouge someone but their damage charge was very reasonable to me.