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Lotte Hotel Hanoi

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Hanoi

Choose dates to view prices

Photo gallery for Lotte Hotel Hanoi

Relax by the pool surrounded by a deck and enjoy the view of the surrounding area.
LOTTE stands tall with a sleek glass facade and a striking central feature.
Enjoy a city view from the large bed in this stylish room, featuring a flat-screen TV and a comfortable desk area.
Experience the grandeur of our lobby, featuring large columns, a seating area with sofas and accent pillows, and expansive windows offering a view of the outside.
Relax with a drink at our outdoor bar, featuring a curved counter and comfortable seating options.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa

Explore the area

View in a map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi
  • Lotte Center Hanoi
    ‪1 min walk‬
  • West Lake
    ‪1 min drive‬
  • Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Enjoy a panoramic city view from the comfort of this stylish room, featuring a sofa, table, and a beautifully made bed.

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room

Minibar, in-room safe, desk, soundproofing

Junior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Relax in a stylish room with a large bed, armchair, and flat-screen TV.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room (Club )

Minibar, in-room safe, desk, soundproofing

Junior Twin Room (Club )

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Relax in a spacious room with a large bed, desk, and comfortable armchair, offering a city view.

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Relax in a spacious room with a large bed, city view, and a comfortable armchair.

Premier Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club )

Relax in a stylish room with a large bed, armchair, and flat-screen TV.

Deluxe Room, 1 King Bed (Club )

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Club)

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room (Club)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Club )

Enjoy a panoramic city view from the comfort of this stylish room, featuring a sofa, table, and a beautifully made bed.

Junior Suite, 1 King Bed (Club )

  • Sleeps 3
  • 1 King Bed

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Bathroom features a large mirror, white bathtub, and gold sink.

Capella Hanoi

Hoan Kiem
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 55 reviews
$396 nightly
The price is $428
Sep 7 - Sep 8
Total includes taxes and fees
Capella Hanoi

About the neighborhood

Hanoi

Located in Ba Dinh within a mile (2 km) of West Lake, Lotte Hotel Hanoi is within a few miles (5 km) of other popular sights such as Hoan Kiem Lake. This 5-star hotel has 318 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool. It's connected to a shopping center in central Hanoi and also close to Ho Chi Minh Mausoleum and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Lotte Center Hanoi - 1 min walk - 0.0 miles
  • Embassy of Japan - 2 min walk - 0.1 miles
  • West Lake - 1 min drive - 0.9 miles
  • Ho Chi Minh Mausoleum - 3 min drive - 1.6 miles
  • Hoan Kiem Lake - 6 min drive - 2.8 miles

Getting around

  • Hanoi Railway Station - 11 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Delica-Hans - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Shogun - ‬1 min walk

About this property

Lotte Hotel Hanoi

Luxury hotel with 4 restaurants connected to a shopping center in Hanoi
At Lotte Hotel Hanoi, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for VND 1474200 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
48-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in pillow menus. Minibars, electric kettles, and safes are also standard.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

Languages

English, Korean, Vietnamese

Similar properties

Relax in a serene space with a lounge area featuring sofas and armchairs.

InterContinental Hanoi Landmark72 by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.6 out of 10, Exceptional, 615 reviews
$124 nightly
The price is $134
Aug 30 - Aug 31
Total includes taxes and fees
InterContinental Hanoi Landmark72 by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Grill 63
  • Pharaohs
  • Red River
  • Tim Ho Wan
  • Top of Hanoi

Things to do

  • Basketball
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,870 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill

Full-service spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 822500.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Is a free cancellation option available at Lotte Hotel Hanoi?

Lotte Hotel Hanoi offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Lotte Hotel Hanoi?

As of Aug 8, 2025, prices found for a 1-night stay for 2 adults at Lotte Hotel Hanoi on Aug 9, 2025 start from $114.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Lotte Hotel Hanoi?

This hotel is situated in Ba Dinh, just steps from Lotte Center Hanoi and Vincom Center Metropolis, and within a short walk of Thu Le Park. You'll also find Hoan Kiem Lake and West Lake within a short drive.

Will I be able to park at Lotte Hotel Hanoi?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Lotte Hotel Hanoi?

Evian is the hotel's spa and services include massages and mani/pedis.

Does Lotte Hotel Hanoi include a casino on the premises?

No, Lotte Hotel Hanoi doesn't have a casino.

Is there an indoor pool at Lotte Hotel Hanoi?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Lotte Hotel Hanoi?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and 4 restaurants.

Are there hot tubs at Lotte Hotel Hanoi?

Yes, guests can enjoy a spa tub at this hotel.

Does Lotte Hotel Hanoi feature a restaurant that includes a breakfast menu?

Yes, Lotte Hotel Hanoi has 4 restaurants, and serves breakfast for a surcharge.

Does Lotte Hotel Hanoi allow pets to stay free of charge?

No, pets and service animals aren't allowed at Lotte Hotel Hanoi.

Does Lotte Hotel Hanoi have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Lotte Hotel Hanoi?

The closest major airport to Lotte Hotel Hanoi is Noi Bai Intl. Airport (HAN), which is 15.1 mi away (31 minutes by car).

Can I book a room with a balcony at Lotte Hotel Hanoi?

No, you won't find guestrooms with balconies at Lotte Hotel Hanoi.

Does Lotte Hotel Hanoi have a wedding venue?

There are wedding services available at Lotte Hotel Hanoi if that's in your vacation plans.

Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 782 out of 1000 reviews
Rating 8 - Good. 155 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2025

8/10 Good

Qi Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

My

Stayed 2 nights in Apr 2025

10/10 Excellent

charles

Liked: Cleanliness, property conditions & facilities
Top notch.
Stayed 1 night in Apr 2025

10/10 Excellent

hirohiko, Nara City

Stayed 2 nights in Apr 2025

10/10 Excellent

Rahul

Stayed 2 nights in Apr 2025

10/10 Excellent

Seidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

JunHo

Stayed 3 nights in Mar 2025

10/10 Excellent

Ba Truong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice views of the city. Friendly staff and great service. Would come stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Aidan, Westmount

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, very wonderful stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Trac

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and convenient hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

TAEHWAN

Stayed 2 nights in Apr 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and the staff were very obliging and helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Neeraj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place not that far from Hanoi old town
Stayed 4 nights in Mar 2025

10/10 Excellent

Adis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Teong

Stayed 3 nights in Mar 2025

10/10 Excellent

SHIN WOO, Namdong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was located heart of everthing you need
Stayed 3 nights in Mar 2025

10/10 Excellent

Feng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always satisfied, highly recommended!
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Lotte. I stayed in one of the Suites with club lounge access. The gym, the spa, and pool are wonderful. The men’s sauna and indoor pools are well maintained and cleaned regularly. The club lounge is basically free dinner in the evenings, in case you don’t want to eat out. However, the best part of the lounge was AN, who works there. She was incredibly attentive to my business and personal needs while I stayed there. I joked that she was more of a concierge. Honestly, she made the best ça phe da I had my entire years of coming to Hanoi for business. I ventured often to Pharaoh bar too during my stay. One of the best jazz clubs in Hanoi. I will definitely stay again. One warming, beware the elevators…it’s a process as you have to one elevator to another if you have club access. I got embarrassingly lost twice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kelly

Stayed 2 nights in Feb 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

6/10 Okay

Martin

Stayed 9 nights in Dec 2024

10/10 Excellent

Marika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful property. Lots of amenities. We loved it.
Stayed 4 nights in Jan 2025

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