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LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

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Photo gallery for LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

Serves breakfast, lunch, and dinner
Creator video - submitted by Lizaveta Master
Lobby
Serves breakfast, lunch, and dinner
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪2 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Double or Twin

Junior Double or Twin | Minibar, in-room safe, desk, laptop workspace

Junior Double or Twin

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Double Room

Minibar, in-room safe, desk, laptop workspace

Premier Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Balcony Room

Executive Balcony Room | Minibar, in-room safe, desk, laptop workspace

Executive Balcony Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Lucien Signature

Minibar, in-room safe, desk, laptop workspace

Lucien Signature

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Connecting Room

Minibar, in-room safe, desk, laptop workspace

Family Connecting Room

  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite Connecting Room

Suite Connecting Room | Property amenity

Suite Connecting Room

9.0 out of 10
Wonderful
(4 reviews)
  • Lake view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

View all photos for Lucien Privilege

Minibar, in-room safe, desk, laptop workspace

Lucien Privilege

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Hanoi

Located in Old Quarter, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP is adjacent to Thang Long Water Puppet Theatre and within a 5-minute walk of other popular sights like Hoan Kiem Lake. This 50-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and a 24-hour gym.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 2 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 2 min walk - 0.1 miles
  • Dong Xuan Market - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Cho Ca Phe - ‬1 min walk
  • ‪Ốc Vi Sài Gòn - ‬1 min walk
  • ‪Bún Thang Bà Đức - ‬1 min walk
  • ‪Peachy Craft Beer & Coffee - ‬1 min walk
  • ‪Phở Trộn Hàng Bè - ‬1 min walk

About this property

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

Guests staying at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 528000 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a seasonal outdoor pool, a terrace, and laundry facilities.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include minibars, electric kettles, and free newspapers. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The Huc Spa has couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Front of property
Hanoi Splendid Premium Hotel
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  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 609 reviews
Hanoi Splendid Premium Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 270,000 for adults and VND 200,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Rooftop
  • Sunset Lake View

Things to do

  • 24-hour gym
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 percent of room rate
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 270000 for adults and VND 200000 for children
  • Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 0 percent of room rate (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

Frequently asked questions

Is a free cancellation option available at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP on May 29, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is there parking available at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Yes, there is a garage though parking is available on request.

Is there a spa available at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

The Huc Spa is the hotel's spa and services include couples treatments, massages, and body scrubs.

Are there luxury amenities available at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, a restaurant, and champagne service at this hotel.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP feature a casino?

No, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP doesn't have a casino.

Is there an indoor pool at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from January until December.

Is LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP good for couples?

This riverfront hotel offers many amenities for couples, including champagne service as well as a restaurant and couples/private dining.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP have a hot tub?

No, but this hotel does have a steam room.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP have a restaurant with a breakfast menu?

Yes, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP serves buffet breakfast for a surcharge each morning at Sunset Lake View.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP allow pets to stay for free?

No, pets aren't allowed at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

The closest major airport to LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP is Noi Bai Intl. Airport (HAN), which is 15.8 mi away (39 minutes by car).

Are there rooms with balconies at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake and city views.

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 348 out of 436 reviews
Rating 8 - Good. 63 out of 436 reviews
Rating 6 - Okay. 19 out of 436 reviews
Rating 4 - Poor. 5 out of 436 reviews
Rating 2 - Terrible. 1 out of 436 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location … walkable to major tourist attraction and the weekend night market… room is clean and staff are super friendly and helpful. Shout out to Teddy who is professional that makes our stay pleasant.
Stayed 4 nights in Jan 2026

10/10 Excellent

Andree

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay and highly recommend this hotel. The location was perfect. The breakfast was delicious. All the staff were so helpful at the time. Many thanks to Geoffrey (general manager), Anna on reception and Bin and the other bell boys. We were very well looked after.
Stayed 2 nights in Jan 2026

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
Great location and excellent & friendly service from all of the hotel staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

Annabel

Stayed 2 nights in Jan 2026

8/10 Good

Sin-lan S.

Liked: Cleanliness, staff & service, amenities
Staff are very hospitable & helpful, especially Julie, who offers many good suggestions and immediate help. Spectacular lakeview on 9th floor, but a bit noisy under the rooftop bar. The bathroom needs more cleaning, small flies from the sink and shower.
Stayed 2 nights in Jan 2026

10/10 Excellent

Simon

Traveled with group
Liked: Amenities, property conditions & facilities
Good service great roof top views, really good location
Stayed 4 nights in Nov 2025

10/10 Excellent

Katarina

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was our first hotel we stayed in during our Vietnam trip. The staff couldn't have been more accommodating and nice - they felt like family. We loved the location - close to Hoan Kiem Lake and on a street where we felt like locals. Loved the chairs and table on the porch where you could sit and watch the street life (we are 6 in our family so great for when we waited for someone to get ready). The small rooftop has a great view of the lake. Just a heads up about Vietnam - you never flush toilet paper - and you pay for your hotel room upon arrival - not when you check out. If you want a real Hanoi experience with an incredible friendly hotel staff- pick this hotel. The rooms vary - we had a smaller room with not a street view - made it a bit dark but at the same time quiet.
Stayed 4 nights in Dec 2025

10/10 Excellent

Maxwell, Calgary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the hotel are the best I have ever come across. They are truly proud of their hotel and do everything they can to ensure you have the best experience possible - and all without the expectation of a tip. Truly exceptional. The location is right in the heart of old town so most everything is walkable. Grace organized tickets for us to the New Year’s Eve celebration on the rooftop, and we had an incredible view of the fireworks. We are highly recommend the hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Dec 2025

10/10 Excellent

Gailand

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful place to stay while in Hanoi. It’s located at the heart of the Old Quarter, with a rooftop bar overlooking the lake, and a jacuzzi. The best think about this place is their amazing service. Anna was so helpful to me suggesting cafes to visit and where to find the best Pho. All of the people who work at this hotel are so kind. This is a place I go back to over and over again!
Stayed 4 nights in Dec 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 7 nights in Nov 2025

10/10 Excellent

T

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Lucien and it was another great experience. The hotel staff are truly amazing and make your stay easy and relaxing. The hotel is conveniently located in the old quarter and it's extremely easy to explore so many things. Very satisfied with everything the hotel has to offer.
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, good amenities, excellent staff. I found the property nice and was very comfortable with all aspects of my stay. The staff was incredible and extremely helpful and friendly. I would stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff made the stay, very friendly and helpful, highly recommend
Stayed 3 nights in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and the staff are amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities
Clean, very comfortable beds!
Stayed 1 night in Oct 2025

10/10 Excellent

Vincent

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star service at a 3 star price.

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely with such attentive staff. The view at the top is amazing!!! The rooms are normal size for Vietnam. But would stay here again
Stayed 3 nights in Oct 2025

8/10 Good

Keng Yong

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed overnight and the rooms were not that clean. We feedback to the staff on the cleanliness issue and when returned later for a 2 night stay, the conditions of the rooms were much better. Overall a good stay. The staff were great and helpful. They quickly made improvements which we appreciated.
Stayed 1 night in Sep 2025

10/10 Excellent

Keng Yong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. The service from the staff were great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent lake view at the hotel Resturant and roof top bar. Very convenient location . Excellent staff service 👍👍👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service, staff and food quality was amazing. The hotel was spotless throughout. Nothing was too much bother and all in a very central location. Would definitely stay here again.
Stayed 2 nights in Sep 2025

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