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L7 WEST LAKE HANOI By LOTTE HOTELS

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Photo gallery for L7 WEST LAKE HANOI By LOTTE HOTELS

A modern dining area with a wooden table and chairs, a sofa, and a city view through large windows.
A rooftop infinity pool with lounge chairs and a glass enclosure, overlooking a cityscape and a body of water.
A modern living room with a sofa set, a coffee table with fruit, and a view of a cityscape through large windows.
A modern interior with a wooden ceiling, dark walls, and a central seating area with a table and chairs.
A modern living room with a large window, a bookshelf, and a seating area with a yellow sofa and orange ottoman.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
683 Alley, Lac Long Quan Street, Tay Ho Ward, Hanoi, 100000
  • Place, Lotte Mall Tay Ho
    ‪1 min walk‬
  • Place, Trinh Cong Son Walking Street
    ‪3 min walk‬
  • Place, West Lake
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Suite (DOUBLE)

A modern hotel room with a large bed, a yellow armchair, and a city view through large windows.

Studio Suite (DOUBLE)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Twin Beds

A hotel room with two beds, a TV, and a large window offering a city view.

Studio Suite, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (CONVERTIBLE)

A hotel room with a large bed, a TV mounted on the wall, a wooden nightstand, and a door leading to a bathroom.

Superior Room (CONVERTIBLE)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

A hotel room with two beds, a desk with a chair, a TV, and a large window with a city view.

Superior Room, Lake View (CONVERTIBLE)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room (Club Floor)

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Double Room (Club Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View (Club Floor)

A hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through a large window.

Superior Double Room, Lake View (Club Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View

A hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through a large window.

Superior Double Room, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Lake View

A hotel room with two beds, a desk with a chair, a TV, and a large window with a city view.

Superior Twin Room, Lake View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (Family)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Superior Room (Family)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed (Handicap)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a wooden headboard, and a small bedside table with a lamp.

Superior Room, 1 Double Bed (Handicap)

  • Sleeps 3
  • 1 Double Bed

View all photos for House, 1 King Bed (Upper)

A modern hotel room with a large bed, a nightstand with a lamp, and a view of a cityscape through a large window.

House, 1 King Bed (Upper)

  • Sleeps 3
  • 1 King Bed

APARTMENT ONE BEDROOM

  • Sleeps 10

APARTMENT STANDARD

  • Sleeps 10

Bed in dormitory STANDARD

  • Sleeps 1

About the neighborhood

Hanoi

L7 WEST LAKE HANOI By LOTTE HOTELS places you next to Lotte Mall Tay Ho and within a 10-minute stroll of other popular attractions like West Lake. This 264-room, 5-star hotel has a golf course along with an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Hanoi and also close to Tran Quoc Pagoda and Ho Chi Minh Mausoleum.

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 miles
  • Trinh Cong Son Walking Street - 3 min walk - 0.2 miles
  • Rising Sun Park - 5 min walk - 0.3 miles
  • West Lake - 7 min walk - 0.4 miles
  • Ho Tay Water Park - 7 min walk - 0.4 miles

Getting around

  • Chùa Hà Station - 6 min drive
  • Hà Đông Station - 17 min drive
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Haidilao Hotpot 海底撈火鍋 - ‬5 min walk
  • ‪Hỷ Lạc Chay - ‬8 min walk
  • ‪Layered - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Tim Ho Wan - ‬6 min walk

About this property

L7 WEST LAKE HANOI By LOTTE HOTELS

At L7 WEST LAKE HANOI By LOTTE HOTELS, guests enjoy a golf course, an outdoor pool, and a gym. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and 65-inch Smart TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, safes, and ironing boards are also available.
Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 567,000 for adults and VND 283,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hedonist
  • Layered
  • Lush Salon
  • Tim Ho Wan

Things to do

  • 9-hole golf course
  • Golf clubs/equipment
  • Gym
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (20 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s pool will not be available on the first Monday of every month.

Renovations and closures

The following facilities or services will be unavailable from September 7 2026 to September 9 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 567000 for adults and VND 283500 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Are free cancellation options available at L7 WEST LAKE HANOI By LOTTE HOTELS?

L7 WEST LAKE HANOI By LOTTE HOTELS provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at L7 WEST LAKE HANOI By LOTTE HOTELS?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at L7 WEST LAKE HANOI By LOTTE HOTELS on Oct 17, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to L7 WEST LAKE HANOI By LOTTE HOTELS?

Located steps from Lotte Mall Tay Ho, this hotel is in Hanoi, and within a 10-minute walk of West Lake and Ho Tay Water Park. You'll also find Trinh Cong Son Walking Street and Rising Sun Park less than a mile away.

Is parking available on site at L7 WEST LAKE HANOI By LOTTE HOTELS?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at L7 WEST LAKE HANOI By LOTTE HOTELS?

Spa services at the hotel include facials, massages, and body treatments.

Are there luxury amenities available at L7 WEST LAKE HANOI By LOTTE HOTELS?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and a poolside bar at this hotel.

Does L7 WEST LAKE HANOI By LOTTE HOTELS feature a casino?

No, L7 WEST LAKE HANOI By LOTTE HOTELS doesn't have a casino.

Will I find an indoor pool at L7 WEST LAKE HANOI By LOTTE HOTELS?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Note though that pool facilities will be unavailable from September 7 2026 until September 9 2026 (subject to change).

What do couples enjoy most about L7 WEST LAKE HANOI By LOTTE HOTELS?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a poolside bar.

Does L7 WEST LAKE HANOI By LOTTE HOTELS have a hot tub?

No, this hotel doesn't have a spa tub.

Does L7 WEST LAKE HANOI By LOTTE HOTELS have a restaurant with a breakfast menu?

Yes, L7 WEST LAKE HANOI By LOTTE HOTELS has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will L7 WEST LAKE HANOI By LOTTE HOTELS allow pets to stay for free?

No, pets and service animals aren't allowed at L7 WEST LAKE HANOI By LOTTE HOTELS.

Does L7 WEST LAKE HANOI By LOTTE HOTELS have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from L7 WEST LAKE HANOI By LOTTE HOTELS?

The closest major airport to L7 WEST LAKE HANOI By LOTTE HOTELS is Noi Bai Intl. Airport (HAN), which is 12.2 mi away (23 minutes by car).

Are there rooms with balconies that I can book at L7 WEST LAKE HANOI By LOTTE HOTELS?

Yes, some guestrooms at L7 WEST LAKE HANOI By LOTTE HOTELS offer a balcony and may feature lake views.

Does L7 WEST LAKE HANOI By LOTTE HOTELS offer wedding services?

There are wedding services available at L7 WEST LAKE HANOI By LOTTE HOTELS if that's in your vacation plans.

L7 WEST LAKE HANOI By LOTTE HOTELS Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 379 out of 462 reviews
Rating 8 - Good. 51 out of 462 reviews
Rating 6 - Okay. 19 out of 462 reviews
Rating 4 - Poor. 5 out of 462 reviews
Rating 2 - Terrible. 8 out of 462 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel we’re super friendly and helpful staff. Will absolutely stay there again the next time when we visit Hanoi
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must visit hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and accessible to the airport
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel. Very family friendly with a splash pad and playground on the 6th floor, and wonderful pool on the top floor. The breakfast buffet was very good with many options for almost any breakfast hankering. We will visit this property again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, spacious rooms, newly renovated hotel.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff very friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and will repeat next time.
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single detail has been carefully thought of. Couldn’t fault it!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location connected to Lotte Mall
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel lobby was impressive. Room was very good with great views over West Lake. Staff were excellent.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Exceptional stay. Great hotel and attentive staff.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, professional staff
City view from room
Breakfast
Buffet
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
They have perfect view, perfect staff and perfect facilities
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing and the staff was very friendly
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in, it would be more helpful to tell the customer the hours for breakfast, pool, fitness center. Also they should ask for loyalty point number.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Relaxing, clean, convenient.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and great service! Good for family as well!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!
Stayed 9 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice luxury hotel next to the shopping mall, and just a short ride to the aiport.
Stayed 1 night in Apr 2025