InterContinental Hanoi Westlake by IHG

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for InterContinental Hanoi Westlake by IHG

Property amenity
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 bars/lounges, swim-up bar, poolside bar
Lobby
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
5 Tu Hoa, Hanoi, 10000
  • West Lake
    ‪2 min walk‬
  • Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Hoan Kiem Lake
    ‪5 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪22 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Classic Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(10 reviews)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room (Upgraded)

  • 463 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 Twin Bed

Suite, 1 Bedroom, Overwater (Residence)

10.0 out of 10
Exceptional
(1 review)
  • 926 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed, Accessible, City View

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Twin Beds, Lake View (Club)

  • 463 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed, Lake View

  • 646 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Twin Beds, Lake View

7.0 out of 10
Good
(4 reviews)
  • 463 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom, City View

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

Classic Room, 1 King Bed, Lake View (Club)

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Twin Beds, City View, Overwater

8.0 out of 10
Very good
(1 review)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom, Lake View

  • 753 sq ft
  • Lake view
  • Sleeps 3
  • 1 Twin Bed

Junior Suite, 1 King Bed, City View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Lake View, Overwater

9.6 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Overwater (Residence)

  • 1389 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

Classic Room, 2 Twin Beds, Lake View, Overwater

8.8 out of 10
Excellent
(6 reviews)
  • 463 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, Multiple Beds, Lake View

  • Lake view
  • Sleeps 6
  • 2 King Beds

Classic Room

8.0 out of 10
Very good
(6 reviews)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

Classic Room, 2 Twin Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Twin Beds, City View (Club)

  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 1 King Bed, City View (Club)

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, City View, Overwater

8.8 out of 10
Excellent
(8 reviews)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(8 reviews)
  • 463 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Suite, 3 Bedrooms, Overwater (Residence)

  • 1851 sq ft
  • Partial lake view
  • Sleeps 6
  • 1 Twin Bed

You may also like

About the neighborhood

Hanoi

Located in Tay Ho, InterContinental Hanoi Westlake by IHG is adjacent to West Lake with other popular attractions like Ho Chi Minh Mausoleum within a within a few miles (5 km). This 5-star hotel has 318 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym.

What's nearby

  • West Lake - 2 min walk - 0.1 miles
  • Ho Chi Minh Mausoleum - 3 min drive - 1.6 miles
  • Hanoi Old Town Night Market - 4 min drive - 2.3 miles
  • Hoan Kiem Lake - 5 min drive - 2.6 miles
  • St. Joseph's Cathedral of Hanoi - 5 min drive - 2.6 miles

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Ga Co Loa Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 29 min drive

Restaurants

  • ‪Oven D'or Restaurant - ‬7 min walk
  • ‪Sheraton Hanoi Lobby Lounge - ‬7 min walk
  • ‪Dân Tộc Quán - ‬4 min walk
  • ‪The Slavic Teahouse - ‬4 min walk
  • ‪Sheraton Club Lounge - ‬7 min walk

About this property

InterContinental Hanoi Westlake by IHG

Luxury hotel with 3 restaurants and a full-service spa
InterContinental Hanoi Westlake by IHG features a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for USD 88 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can enjoy LCD TVs and stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries, and Select Comfort beds with pillow menus ensure a restful night. Balconies, minibars, and coffee makers are other standard amenities.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The onsite spa has couples treatment room(s). Services include massages.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 26 for adults and USD 13 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Du Lac
  • Milan
  • Saigon

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 45.36 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 26 for adults and USD 13 for children
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.36 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Westlake InterContinental
InterContinental Hanoi Westlake
InterContinental Westlake
InterContinental Westlake Hotel
InterContinental Westlake Hotel Hanoi
Intercontinental Hanoi Westlake Hotel Hanoi
InterContinental Hanoi Westlake Hotel
InterContinental Hanoi Westlake
InterContinental Hanoi Westlake by IHG Hotel
InterContinental Hanoi Westlake by IHG Hanoi
InterContinental Hanoi Westlake an IHG Hotel
InterContinental Hanoi Westlake by IHG Hotel Hanoi

Frequently asked questions

Is free cancellation available at InterContinental Hanoi Westlake by IHG?

InterContinental Hanoi Westlake by IHG provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at InterContinental Hanoi Westlake by IHG?

As of Jun 20, 2025, prices found for a 1-night stay for 2 adults at InterContinental Hanoi Westlake by IHG on Jul 12, 2025 start from $126.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to InterContinental Hanoi Westlake by IHG?

This hotel is situated in Tay Ho, just steps from West Lake. You'll also find Hoan Kiem Lake and Ho Chi Minh Mausoleum within a short drive.

Is there parking available at InterContinental Hanoi Westlake by IHG?

Yes, self parking is offered for free at the hotel.

Is a spa located at InterContinental Hanoi Westlake by IHG?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does InterContinental Hanoi Westlake by IHG feature a casino on the premises?

No, InterContinental Hanoi Westlake by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Hanoi Westlake by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is InterContinental Hanoi Westlake by IHG good for couples?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 3 restaurants.

Does InterContinental Hanoi Westlake by IHG have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does InterContinental Hanoi Westlake by IHG have a restaurant with a breakfast menu?

Yes, InterContinental Hanoi Westlake by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does InterContinental Hanoi Westlake by IHG allow pets to stay for free?

No, pets aren't allowed at InterContinental Hanoi Westlake by IHG.

Does InterContinental Hanoi Westlake by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from InterContinental Hanoi Westlake by IHG?

The closest major airport to InterContinental Hanoi Westlake by IHG is Noi Bai Intl. Airport (HAN), which is 13.3 mi away (29 minutes by car).

Are there rooms with balconies at InterContinental Hanoi Westlake by IHG?

Yes, every guestroom at InterContinental Hanoi Westlake by IHG comes with a balcony with some featuring lake or pool views.

Does InterContinental Hanoi Westlake by IHG have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at InterContinental Hanoi Westlake by IHG.

InterContinental Hanoi Westlake by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Zdzislaw, Balcatta

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We like the location, the excellent pool, the very good restaurant for breakfast and dinner and the very helpful staff. The standard of the room was not up to par. The carpet was full of dust and under the carpet it looked like it had never been vacuumed. In our opinion the standard of the room must meet the hotel rating and is not worth the price charged for staying at this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi Adventure

The resort lived up to my expectations and then some. The staff were all attentive, very courteous, and professional. I was celebrating a special occasion and the resort provided me with a welcome gift to congratulate me on my special occasion which was very thoughtful and much appreciated by me. I would definitely stay here again in the future.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and nice lake views. Accommodating and service oriented staff. Very good breakfast.
Stayed 4 nights in Jan 2025

8/10 Good

Wesley

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy

The location was amazing Dislike’s - None 👍
Stayed 1 night in Feb 2025

8/10 Good

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Cory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and property but it’s aging and needs to be invested in to get it back to a 5 star level
Stayed 2 nights in Jan 2025

10/10 Excellent

Sayaka

Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff and hotel

The room was spacious, a bit dated but the bathroom was exactly as the pictured showed - luxurious! The balcony on the waterfront is so pretty although there is not much of a view of the city. The staff are so polite and accommodating. The breakfast was one of my favourites! And the Saigon restaurant staff and staff at the Italian restaurant treated you like kings and queens, thank you to the lovely staff who served us.
Stayed 2 nights in Jan 2025

6/10 Okay

Puneeta

Liked: Staff & service
Disliked: Property conditions & facilities
Not up to standard as advertised The rooms are very cramped They just want you to pay for everything Mosquitoes And
Stayed 3 nights in Jan 2025

10/10 Excellent

Dana

Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sole rejuvenating!

A real 5 star hotel! Absolutely fabulous! (Lots of fake 5 star hotels on hotels.com and Expedia, we moved to this one after being scammed at a fake 5 star one also booked through Hotels.com)
High ceilings.
Relax at the pool
Stayed 2 nights in Dec 2024

10/10 Excellent

Vinaykumar

Stayed 1 night in Dec 2024

10/10 Excellent

Limin, Milpitas

Stayed 2 nights in Dec 2024

10/10 Excellent

lelavathi

Stayed 3 nights in Nov 2024

10/10 Excellent

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolute delight

The staff is their best asset. They were excellent in every department. The breakfast was awesome. And our room had a super view across the lake.
Stayed 3 nights in Nov 2024

6/10 Okay

TOMOMI

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Stayed 2 nights in Oct 2024

10/10 Excellent

GIANG, Fountain Valley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my room was uniquely in Hanoi Westlake and the view of sunset/sunrise were the special of this hotel.
Stayed 3 nights in Nov 2024

8/10 Good

hung, san jose

Traveled with partner
Liked: Cleanliness
Breakfast not as good as others. Location is inconvenient, not walkable
Stayed 3 nights in Sep 2024

8/10 Good

shui

Stayed 6 nights in Oct 2024

8/10 Good

Alexis

Stayed 1 night in Oct 2024

10/10 Excellent

Aileen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Ha Noi

Friendly and helpful staff. Our room was spacious and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Aileen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024