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Hanoi Tokyo Hotel

Property class: 3.5

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Photo gallery for Hanoi Tokyo Hotel

Indoor pool
Breakfast buffet
Grand Suite with Balcony (King) | Minibar, in-room safe, desk, laptop workspace
Grand Suite with Balcony (King) | Living area | LCD TV
Grand Suite with Balcony (King) | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
84 Tho Nhuom Street, Phuong Tran Hung Dao, Quan Hoan Kiem, Hanoi
  • Place, Hoa Lo Prison Museum
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪46 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Hanoi Suite (King)

Hanoi Suite (King) | Minibar, in-room safe, desk, laptop workspace

Hanoi Suite (King)

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite with Balcony (King)

Grand Suite with Balcony (King) | Minibar, in-room safe, desk, laptop workspace

Grand Suite with Balcony (King)

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite (1 King + 2 Singles)

Family Suite (1 King + 2 Singles) | View from room

Family Suite (1 King + 2 Singles)

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Hanoi

Located in Cua Nam, Hanoi Tokyo Hotel is within a 5-minute walk of Hoa Lo Prison Museum and within 15 minutes of other popular attractions like Hoan Kiem Lake. This 3.5-star hotel has 145 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Center International Trade Fair Hanoi I.C.E - 5 min walk - 0.3 miles
  • Hoa Lo Prison Museum - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.6 miles
  • Hanoi Opera House - 12 min walk - 0.7 miles

Getting around

  • La Thành Station - 4 min drive
  • Hanoi Railway Station - 11 min walk
  • Noi Bai Intl. Airport (HAN) - 51 min drive

Restaurants

  • ‪Garbo - ‬3 min walk
  • ‪Starbucks Reserve Quang Trung - ‬2 min walk
  • ‪Cơm Chay Nàng Tấm (Nang Tam Vegetarian Restaurant) - ‬4 min walk
  • ‪Cuốn Ngon - ‬2 min walk
  • ‪Ngon Saigon - ‬3 min walk

About this property

Hanoi Tokyo Hotel

Renovated in 2022, Hanoi Tokyo Hotel offers an indoor pool, free WiFi in public areas, and meeting rooms. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 600000 per vehicle one-way. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. This hotel also has coffee/tea in a common area.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Other amenities include minibars, electric kettles, and safes.
Recreational amenities at the hotel include an indoor pool.

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  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Built in 2022
  • Renovated entire property - 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 500000 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 600000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 500000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. This property only offers motorcycle parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Kuretakeso Tho Nhuom 84 Hanoi
Kuretakeso Tho Nhuom 84 Hanoi
Kuretakeso Tho Nhuom 84
Hanoi Tokyo Hotel Hotel
Hanoi Tokyo Hotel Hanoi
Hanoi Tokyo Hotel Hotel Hanoi
Hotel Kuretakeso Tho Nhuom 84

Frequently asked questions

Is a free cancellation option available at Hanoi Tokyo Hotel?

Hanoi Tokyo Hotel offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see close to Hanoi Tokyo Hotel?

This hotel is situated in Cua Nam within a short 9-minute walk of Hoan Kiem Lake and also 16 minutes on foot from Hanoi Opera House. You'll also find Hanoi Old Town Night Market and West Lake within a short drive.

Is there parking available at Hanoi Tokyo Hotel?

Yes, though motorcycle parking only.

Does Hanoi Tokyo Hotel feature a casino on the premises?

No, Hanoi Tokyo Hotel doesn't have a casino.

Is there an indoor pool at Hanoi Tokyo Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Hanoi Tokyo Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Hanoi Tokyo Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hanoi Tokyo Hotel have a restaurant with a breakfast menu?

No, Hanoi Tokyo Hotel doesn't have a restaurant that serves breakfast.

Does Hanoi Tokyo Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hanoi Tokyo Hotel.

Does Hanoi Tokyo Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hanoi Tokyo Hotel?

The closest major airport to Hanoi Tokyo Hotel is Noi Bai Intl. Airport (HAN), which is 18.7 mi away (51 minutes by car).

Are there rooms with balconies at Hanoi Tokyo Hotel?

Yes, some guestrooms at Hanoi Tokyo Hotel offer a balcony and may feature city views.

Hanoi Tokyo Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 29 out of 79 reviews
Rating 8 - Good. 38 out of 79 reviews
Rating 6 - Okay. 7 out of 79 reviews
Rating 4 - Poor. 1 out of 79 reviews
Rating 2 - Terrible. 4 out of 79 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel for our trip with quality service. Easy check-in and lots of selection for the breakfast.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
This was the BEST stay on our trip!!!!! For backpackers or families, or anyone wanting to stop in a comfortable, welcoming, clean and perfect hotel, this is it!!! The staff went above and beyond to ensure our stay was seamless (Son and Ahn - 2 of the staff at the front desk). If I could rate this place more than 5 stars I would!
Verified review

10/10 Excellent

Sahlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My first in Hanoi...

It was an absolute good stay in hotel kuretakaso. .. the service is great...the room ... the beddings... all great... the staff are approachable and accommodating...give you smile...
Stayed 3 nights in Jul 2017
Verified review

10/10 Excellent

jagath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay , Thank you Hanoi Tokyo

It’s a great stay, The whole staff is dedicated to keep us comfortable. Very attentive and supportive, coordinated our travel even including reasonable taxis as and when required. Should mention the leader behind the scene was Mr Son. The breakfast also a very good one We will come back again.
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Bo Ram

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing! They were always willing to help me with everything! Thank you
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

quoc huy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great. There’s only one minor complaint which is the cleaning ladies were quite loud in the morning. I could hear them talk while in the room.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service
good
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Hsing Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
是一間很安靜衛生得飯店!
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

清潔でスタッフはよい

プール、ジャグジー、サウナは、行く人がいるときだけ、前もって動かすシステムのようです。突然行ってもサウナなどは電源が入っていません。 スタッフはみな親切で、清潔さも問題ありませんでした。朝食もおいしかった。 欲を言えば、浴室のシャンプーのほかにコンディショナーが欲しかった。あと、バスタブのデザインの問題だと思いますが、普通にシャワーを浴びていても、外に水が漏れる仕様になっていました。
Stayed 7 nights in Dec 2023
Verified review

8/10 Good

Takashi

Liked: Cleanliness, staff & service
清潔感も有り、朝食も美味しかったです。 スタッフの方々も概ね親切でした。
Verified review

10/10 Excellent

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応最高、朝食メニュー豊富、エレベーター乗り換えて浴場とサウナが有ります。ホテルから空港アクセスバス停まで4～5分の近さ。
Stayed 5 nights in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一通りの施設が揃っており、いつもとても気持ちよく利用させて頂いています。次回以降のベトナム訪問でも利用したいと思います。
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は、洋式で統一していてもいいと思った。
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コスパが良いビジネスホテル

ホテルは空港からミニバスで終点で降りて徒歩5分の ところにあります。日本人経営のホテルなので、トイレはウォシュレットです。地下3階に風呂があります。 ベッドは大きいので、角に当たらないよう注意が必要ですが、ホテル側でシーツを外側まで移動させる配慮が必要かと思います。
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

全体的にまぁまぁだけど改善の余地あり

大浴場が地下にあり、女性のお風呂に鍵もなくセキュリティーにはちょっと不安でした。
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this place twice for every time I travel to Hanoi. Location is good, close to the city central yet situated on a quiet block. Check in was very quick, I got to my room in less than 5 mins upon arrival both time. The room was clean and tidy. I like the minimal and elegant interior with a hint of Japanese style in it. Amenities were all in standard of what I expect in a good hotel at this rate. Did not use any service but the receptionists were all friendly and efficient in service. This place is casually being my go-to place for a room whenever I come to Hanoi.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテル

フロントでは，日本語対応が可能な場合もありました。英語は常時問題ありません。 ビュッフェスタイルの朝食も，メニューが充実しており，美味しかったです。卵メニューは，その場で調理してくれました。 部屋はゆったりとしており，寛げました。 地下の大浴場もゆったりと寛げました。 ホテル周辺は旧市街付近ということもあり雑然としてましたが，治安の問題は無いように感じました。
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

ささ

Disliked: Staff & service, amenities, property conditions & facilities
忙しくて洗濯してる暇がないからランドリーサービスを利用したのに36時間たってもできておらず、結局必要な時に使えなかったのに費用はきっちり請求されました。 それと日本のビジネスホテルなのに朝食に日本食がないし、使うことはもう無いです。
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

RENYOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese style room. it's comfort
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Kiyo

Liked: Cleanliness, staff & service, amenities
8/10～8/12(エクスペディア以外の手配)と8/16(エクスペディア手配)の２回泊まったが、設備、清潔度は問題ないが、両方ともバスタブの排水がとても悪かった。シャワーを浴びているだけで、どんどん水が溜まってしまい。何度も湯を止めて、排水されるのを待たなければならなかった。 洗面台の排水は問題なし。 ホアンキエム湖から徒歩７～８分の便利な場所であり、各国の大使館や、国の役所なども近くにあり、治安も良いと思う。
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回は、前回と比べて、大浴場が整備されていて良かったと思いました。ロッカーが新しくなっていたこと。浴場内が滑りやすかったのが、網目状のマットが敷かれていたことなどの改善がされていました。快適に入浴できました。 しかし、少し気になったことを書いておきます。 1、ロッカーが新しくなったのですが、真ん中の段の4番の鍵が閉まりませんでした。理由は、内側の金具のL字型に曲がった部分が、繰り返し扉に押されて内側にほんの少し曲がってしまったからです。そのせいで鍵が閉まらなかったのです。力は要りますが、少し外側に戻してやると、鍵がかかるようになりました。4番のロッカーはそうして直しました。定期的に、ペンチなどの工具で調整してやれば、快適に使い続けられると思います。もう一点ロッカーで気になったのは、風呂場のロッカーは、毎回濡れた鍵を差し込むことになります。ですから、その部分が少し腐食して差し込みにくくなってしまいます。5番のロッカーは、鍵がかかった状態で、鍵も差し込まれた状態でしたが、鍵を回せなくなってしまっていました。腐食によって、鍵がそれ以上押し込めなくなった状態で鍵を回せなくなってしまっていたのです。タオルで手を保護しながら、鍵を奥まで押し込むと、鍵を回せて、中からパンツとシャツが出てきました。きっと、前の客は、パンツとシャツを取り出せないまま、諦めてズボンだけを履いて部屋に戻ったのだと思います。気の毒なことです。腐食して抜き差しならなくなる鍵の問題も解決しなければならない課題です。これも、定期的に鍵を、布か目の細かい紙やすりでこすって腐食を取り除き、オイルはベタベタするので、シリコンスプレーなどで潤滑性を補ってやれば、問題なく使い続けられるようになると思います。 日々の、ほんのわずかな気配りの積み重ねがあれば、快適に使い続けられるものです。 以前のスチールのロッカーも、鍵が壊れていった原因は、内側のナットが、鍵を回すたびに緩んでいって、外れていったことにあります。元々の作りがいい加減だったためですが、緩みにくいワッシャー一体型のナットに取り替えていれば、あるいは、せめて、定期的に内側のナットを締めていれば、問題なく長期間使い続けられたと思います。 2、浴室の問題でもう一点付け加えると、男子浴室のマットが、T字型に敷いてありますが、一箇所、二枚のマットが重なっているところがあります。そのために、浮いた部分ができ、その結果、一枚のマットに大きな亀裂ができてしまっています。めんどくさがらずに、重なった部分を切って、敷いていればきれつはできなかったでしょう。敷く時に少し考えれば予想できた結果ですね。 それから、T字のつなぎ目に全く隙間がないために、サウナの出入り口に、水が溜まった状態になってしまいます。石鹸水が溜まってしまうと、サウナからの出入りが大変危険になります。至急改善された方がいいでしょう。 呉竹荘は、日本人が使うには本当に快適で良いホテルだと思います。これからも日本的な気配りが大切にされるホテルだと嬉しいです。(あさかん より)
Stayed 5 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お風呂の時間が長くなるともっと快適！

お風呂の時間をもう少し長くなると、早朝出発や夜遅くに戻った際に助かると思います。居酒屋のラーメンは美味しいかったです。
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

H.KAITO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel - KURETAKESO at 84 THO NHUOM - is much better than the room rates it charges! Everything is excellent, from room conditions to services! I asked the front staff to print some business documents for me just by sending the documents to them by email and they did it immediately and in color! And I enjoyed the morning buffet so much! So many delicious world-popular dishes! There are many other facilities that I did not have the time to enjoy, therefore I will come again! Right in the heart of Hanoi, the capital of Vietnam!
Stayed 1 night in May 2019
Verified review

10/10 Excellent

じゃん

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔でスタッフは日本語話せるし テレビは日本の現在の放送が見れるしトイレはウォシュレット付きで大浴場まであるのでまるで日本のホテルにいるみたいだった。アメニティ類も一通りありドライヤーとかバスローブまであった。 立地は旧市街まで多少歩くけど許容範囲。 今回このホテルを選んで良かったと思う。
Stayed 3 nights in May 2019