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Aparthotel

Five Star Westlake

4.0 star property

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Photo gallery for Five Star Westlake

Indoor pool
Premium Suite, 2 Bedrooms, Non Smoking, Balcony | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony | Living area | 40-inch Smart TV with cable channels, TV
Lobby
Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
162 Ð. Hoàng Hoa Thám Tay Ho, Hanoi, 0000
  • Place, West Lake
    ‪3 min walk‬
  • Place, Lotte Center Hanoi
    ‪18 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony

Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony | Living area | 40-inch Smart TV with cable channels, TV

Deluxe Double Room, 1 Queen Bed, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Balcony

Deluxe Suite, 1 King Bed, Non Smoking, Balcony | Living area | 40-inch Smart TV with cable channels, TV

Deluxe Suite, 1 King Bed, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hanoi

Located in Tay Ho within a short walk of West Lake, Five Star Westlake is within a few miles (5 km) of other popular sights such as Hoan Kiem Lake. This 4-star aparthotel has 35 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 3 min walk - 0.2 miles
  • Embassy of Japan - 15 min walk - 0.8 miles
  • Van Phuc Diplomatic Corps - 15 min walk - 0.8 miles
  • Lotte Center Hanoi - 18 min walk - 1.0 mile
  • Ho Chi Minh Mausoleum - 3 min drive - 1.4 miles

Getting around

  • Hanoi Long Bien Station - 13 min drive
  • Noi Bai Intl. Airport (HAN) - 37 min drive

Restaurants

  • ‪Nollowa Chicken - ‬7 min walk
  • ‪Phở Hợp Thuỵ Khuê - ‬6 min walk
  • ‪Kin Coffee CF 77 Nguyễn Đình Thi - ‬7 min walk
  • ‪Moon Cafe - ‬1 min walk
  • ‪Top Chef - ‬3 min walk

About this property

Five Star Westlake

Guests staying at Five Star Westlake enjoy an indoor pool, a children's pool, and a sauna. There's free parking, and an airport shuttle (available on request) for VND 400000 per vehicle one-way. Front-desk staff can assist with tours/tickets and luggage storage. Additional amenities include free WiFi in public areas, free use of bicycles, and laundry facilities.
Each apartment is air-conditioned and features a kitchen with a refrigerator, a microwave, and a stovetop. Guests can expect to find free WiFi and a 40-inch Smart TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer and toothbrushes and toothpaste. Other standard amenities include an all-in-one washing machine and dryer, a rice cooker, and free bottled water.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 1:00 AM on request
  • Free covered self parking on site

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Stovetop

Dining

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 40-inch smart TV with cable channels

Outdoor areas

  • Outdoor entertainment area

Laundry

  • All-in-one washer/dryer
  • Laundry detergent
  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Meal delivery service
  • Safe
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Free bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 35 units
  • Cleaning products are eco-friendly
  • Free bicycle rentals

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 5)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.

Property is also known as

Five Star Westlake Hanoi
Five Star Westlake Aparthotel
Five Star Westlake Aparthotel Hanoi

Frequently asked questions

Are free cancellation options available at Five Star Westlake ?

Five Star Westlake provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Five Star Westlake ?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Five Star Westlake on May 23, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Five Star Westlake ?

This aparthotel is situated in Tay Ho within a short 11-minute walk of West Lake and also 12 minutes on foot from Hanoi Botanical Garden. You'll also find Hoan Kiem Lake and Hanoi Old Town Night Market within a short drive.

Is parking available on site at Five Star Westlake ?

Yes, covered self parking is offered for free at the aparthotel.

Does Five Star Westlake include a casino?

No, Five Star Westlake doesn't have a casino.

Is there an indoor pool at Five Star Westlake ?

Yes, this aparthotel has an indoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

Is Five Star Westlake good for couples?

Amenities that appeal to couples at this aparthotel include premium bedding, a kitchen, and meal delivery service.

Are there hot tubs at Five Star Westlake ?

No, but guests can enjoy a sauna at this aparthotel.

Does Five Star Westlake have a restaurant with a breakfast menu?

Five Star Westlake offers free buffet breakfast each morning though there is no restaurant.

Does Five Star Westlake allow pets to stay free of charge?

No, pets aren't allowed at Five Star Westlake .

Are there connecting rooms at Five Star Westlake ?

No, there aren't connecting guestrooms at this aparthotel.

Where is the closest airport to Five Star Westlake ?

The closest major airport to Five Star Westlake is Noi Bai Intl. Airport (HAN), which is 16 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Five Star Westlake ?

Yes, some apartments at Five Star Westlake offer a balcony.

Five Star Westlake Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 18 out of 22 reviews
Rating 8 - Good. 3 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.8/10

Cleanliness

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and very helpful
Stayed 4 nights in Sep 2025

10/10 Excellent

Carlos, Key Biscayne

Liked: Cleanliness, amenities
The convenience of having a kitchen and a laundry machine in the apartment was great. Hotel also really good - although not best location
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for the value. Super clean with amazing amenities for longer stays
Stayed 4 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Stayed 9 nights in Sep 2024

10/10 Excellent

Richard A

Liked: Cleanliness, room comfort

Best Apartment Hotel in Hanoi, Vietnam

It was amazing, large and very clean room. Staff was also very nice and helpful to our needs. I will definitely return and tell my friends and family to make this place their first choice
Stayed 3 nights in May 2024

10/10 Excellent

My

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and attentive staff
Stayed 8 nights in Jul 2023

10/10 Excellent

Yasufumi

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
部屋は清潔で明るく、スタッフも丁寧
Stayed 2 nights in Jan 2026

10/10 Excellent

ERIC

Traveled with group
Liked: Cleanliness, room comfort
Nice experience !
Stayed 5 nights in Oct 2025

10/10 Excellent

Hitoshi

Business traveler
Liked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

MITSUTOSHI

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Michel

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

MITSUTOSHI

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Silvio

Business traveler
Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2024

6/10 Okay

YOSHINORI

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

8/10 Good

Dae Seob

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Vivy

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

MITSUTOSHI

Stayed 1 night in Jun 2024

10/10 Excellent

Yong han

Liked: Cleanliness, room comfort

이용후기입니다

갑자기 일정이 바뀌어 급하게 얻은 잠자리… 지친 몸을 쉬기에 너무 좋았습니다 저녁에 도착해서 호텔 밖은 할렘가 같았고 매트리스 토퍼가 조금 불편했지만 조식이 이 모든걸 묻어버렸습니다 베트남에 5일 있다보니 음식이 질려갈 쯤이였지만 그렇지 않다해도 아주 맛있고 정갈했으며 집밥 처럼 편했습니다 다음에 하노이에서 숙박을 한다면 바로 이 곳입니다
Stayed 1 night in May 2024

8/10 Good

Tomonori

Stayed 2 nights in Apr 2024

10/10 Excellent

MITSUTOSHI

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Han

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
レビューがまだなかったから心配だったのだけど、Google mapのレビューを見てとてもよかったので、予約した。 結果、大正解。スタッフは親切、施設はクリーンに保たれ、部屋には洗濯機もあってとても便利！ またハノイにくるときには必ず泊まりたい！
Stayed 1 night in Feb 2023