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Aparthotel

Elegant Suites Westlake

Property class: 5 and above

Choose dates to view prices

Photo gallery for Elegant Suites Westlake

A multi-story hotel with a swimming pool, lounge chairs, and balconies.
A spacious lobby with a grand piano, a large bookshelf, and a variety of decorative items.
A spacious bedroom with a large bed, a desk, a chair, and a balcony with a view of greenery.
A modern dining area with a red upholstered bench, dining tables, and chairs.
A hotel entrance with a covered walkway, large windows, and a well-maintained garden with pink flowers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
10B Dang Thai Mai Street, Tay Ho District, Hanoi
  • Place, West Lake
    ‪5 min walk‬
  • Place, Dinh Quang Ba
    ‪7 min walk‬
  • Place, Syrena Shopping Center
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪31 min drive‬

Room options

View all photos for Premium One Bedroom Suite With Garden View

Room

Premium One Bedroom Suite With Garden View

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Premium Studio

Room

Premium Studio

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio, City View

A hotel room with a large bed, a desk, a chair, a TV, and a kitchen area.

Studio, City View

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Apartment, 2 Bedrooms, Garden View

A hotel room with a wooden floor, a bed with white linens, a nightstand with a lamp, and a window with curtains.

Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 1324 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Three Bedroom Suite With Lake View

Room

Three Bedroom Suite With Lake View

  • Sleeps 6
  • 3 King Beds
  • Free wired internet

View all photos for Premium Apartment, 1 Bedroom, Garden View

A spacious bedroom with a large bed, a desk, a chair, and a balcony with a view of greenery.

Premium Apartment, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Apartment, 3 Bedrooms, Garden View

A spacious living room with a wooden floor, a dining area with a glass table, and a balcony with a city view.

Apartment, 3 Bedrooms, Garden View

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a television, a desk, and a chair.

Deluxe Double Room

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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  • Pool
  • Spa
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The price is $174
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About the neighborhood

Hanoi

Elegant Suites Westlake places you within a 10-minute stroll of popular attractions such as West Lake and Syrena Shopping Center. This 135-room, 5-star aparthotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 5 min walk - 0.3 miles
  • Dinh Quang Ba - 7 min walk - 0.4 miles
  • Syrena Shopping Center - 8 min walk - 0.5 miles
  • Lotte Mall Tay Ho - 10 min drive - 2.3 miles
  • Ho Tay Water Park - 14 min drive - 1.6 miles

Getting around

  • Cát Linh Station - 7 min drive
  • Hanoi Long Bien Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Maison de Tet decor - ‬8 min walk
  • ‪Maii Bistro - ‬5 min walk
  • ‪Solace Corner - ‬8 min walk
  • ‪Anita's Cantina - ‬8 min walk
  • ‪Hanoi Sandwich House - ‬5 min walk

About this property

Elegant Suites Westlake

Guests staying at Elegant Suites Westlake enjoy access to a full-service spa, a children's pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 20 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury aparthotel include a conference center, a business center, and a library.
Each apartment features a dining area. An LCD TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and the bathroom offers a jetted tub, a rainfall showerhead, designer toiletries, and a bidet. Other standard amenities include a minibar, an espresso maker, and free bottled water.
Recreational amenities at the aparthotel include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Elegant Spa has 1 treatment room. Services include Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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  • Pool
  • Kitchen
  • Washer
  • Dryer
9.2 out of 10, Wonderful, 296 reviews
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Oct 18 - Oct 19
Total with taxes and fees
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Property amenities

Pool/Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot tub
  • Reflexology
  • Sauna
  • Thai massages
  • Treatment room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 km
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Extended parking on site (surcharge)

Family friendly

  • Children's pool
  • Free crib
  • Playground

Restaurants on site

  • Camellia

Food and drink

  • Electric kettle
  • Espresso maker
  • Paper towels

Dining

  • 2 bars/lounges
  • A restaurant
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: USD 50 per night

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • LCD TV with cable channels
  • Library

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference center
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a business district
  • On a lake

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Mosquito nets
  • Security system

General

  • 1 building
  • 135 units
  • 16 floors
  • Banquet hall
  • Built in 2013
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Elegant Suites Westlake Aparthotel Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Hanoi
Elegant Suites Westlake
Elegant Suites Westlake Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Aparthotel Hanoi

Frequently asked questions

Is a free cancellation option available at Elegant Suites Westlake?

Elegant Suites Westlake offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Elegant Suites Westlake?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at Elegant Suites Westlake on Oct 6, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Elegant Suites Westlake?

This aparthotel in Hanoi is within a 10-minute walk of West Lake and Syrena Shopping Center. You'll also find Hoan Kiem Lake and Hanoi Old Town Night Market within a short drive.

Is there a spa available at Elegant Suites Westlake?

Elegant Spa is the aparthotel's spa and services include Thai massages, reflexology, and couples treatments.

Does Elegant Suites Westlake include a casino on the premises?

No, Elegant Suites Westlake doesn't have a casino.

Is there an indoor pool at Elegant Suites Westlake?

No, there is no indoor pool at this aparthotel.

Does Elegant Suites Westlake have a restaurant with a breakfast menu?

Yes, Elegant Suites Westlake serves breakfast for a surcharge at Camellia.

Does Elegant Suites Westlake allow pets to stay free of charge?

No, pets aren't allowed at Elegant Suites Westlake.

How close is the airport from Elegant Suites Westlake?

The closest major airport to Elegant Suites Westlake is Noi Bai Intl. Airport (HAN), which is 13.1 mi away (24 minutes by car).

Does Elegant Suites Westlake have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Elegant Suites Westlake.

Elegant Suites Westlake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 483 out of 721 reviews
Rating 8 - Good. 175 out of 721 reviews
Rating 6 - Okay. 43 out of 721 reviews
Rating 4 - Poor. 10 out of 721 reviews
Rating 2 - Terrible. 10 out of 721 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very nice hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It's a beautiful place, clean, hospitable people.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Friendly staff, clean room, great breakfast
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent staff, swimming pool and Spa, very good breakfast, great location.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great place, staying here for fourth time, definitely our home away from home in Vietnam
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was very friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
staff was so nice
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Everything about this hotel was exceptional. Surrounding the hotel there is quite a bit of construction
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Really good room and service, staying here for the second time, will come again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good property and place to stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful apartments and lovely staff, welcoming but not intrusive and the apartments had everything we needed for a very comfortable stay. There is currently construction around the hotel which might be a bit noisy if you were just wanting to relax by the pool all day but couldn’t hear it at all in the room. Grab was always there in less than 5 minutes to go anywhere, and breakfast has a great selection!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room, great quality service & the food at the restaurant was unreal
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Family friendly accommodation the room was wide spacious,clean staff was helpful you can do your laundry
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very spacious and clean rooms. Breakfast is amazing. View of the lake is breathtaking. Staff very helpful and courteous.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great pool
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It is generally quiet and I am satisfied with the location. It is a good place to relax.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great place, literally your home away from home. Recommended
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious room, very comfortable bed. Excellent breakfast, very courteous staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The suites was larger and than I had expected. The gym was fantastic and the staff were great!!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Even better than expected! Great room and excellent staff. Wonderful location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
very clean and staff is very polite
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Clean room, nice premise and good breakfast
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Will return next visit. Earned 5 starts from my experienced
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place to stay. Well looked after by Adam.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Place to Stay, Great Staff
Stayed 1 night in Oct 2025