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Aparthotel

Diamond Westlake Suites

4.5 star property
Luxury aparthotel with 2 restaurants and area shuttle service
VIP Access

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Photo gallery for Diamond Westlake Suites

Outdoor pool, sun loungers
Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed) | 1 bedroom, in-room safe, desk, laptop workspace
View from property
Billiards
Family Room | Living area | 55-inch LCD TV with satellite channels, TV, fireplace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Kitchen
  • Fireplace
  • Dryer

Explore the area

View in a map
96 To Ngoc Van, Quang An, Tay Ho District, Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪5 min drive‬
  • Place, Hoan Kiem Lake
    ‪7 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for One Bedroom Apartment

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Apartment

  • Sleeps 2

View all photos for 1 Bedroom Apartment (1 King bed)

1 Bedroom Apartment (1 King bed) | Living area | 55-inch LCD TV with satellite channels, TV, fireplace

1 Bedroom Apartment (1 King bed)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed) | Terrace/patio

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

  • 1378 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for 2 Bedroom Apartment (1 King bed, 1 Single bed)

55-inch LCD TV with satellite channels, TV, fireplace

2 Bedroom Apartment (1 King bed, 1 Single bed)

  • 979 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Three Bedroom Villa

1 bedroom, in-room safe, desk, laptop workspace

Three Bedroom Villa

  • Sleeps 6

View all photos for Studio

1 bedroom, in-room safe, desk, laptop workspace

Studio

  • Sleeps 2

View all photos for Family Room

Family Room | Living area | 55-inch LCD TV with satellite channels, TV, fireplace

Family Room

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Apartment

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Apartment

  • Sleeps 4

About the neighborhood

Hanoi

Located in Tay Ho, Diamond Westlake Suites is adjacent to West Lake with other popular attractions like Tran Quoc Pagoda within a within a few miles (5 km). This 4.5-star aparthotel has 167 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and free in-room WiFi.
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What's nearby

  • West Lake - 1 min walk - 0.0 miles
  • Ho Chi Minh Mausoleum - 5 min drive - 3.0 miles
  • Thang Long Water Puppet Theatre - 7 min drive - 3.7 miles
  • Hoan Kiem Lake - 7 min drive - 3.9 miles
  • Hanoi Opera House - 7 min drive - 4.4 miles

Getting around

  • Hanoi Long Bien Station - 15 min drive
  • Ga Co Loa Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 28 min drive

Restaurants

  • ‪Hanoi Sandwich House - ‬7 min walk
  • ‪Maii Bistro - ‬8 min walk
  • ‪Anita's Cantina - ‬8 min walk
  • ‪Woowol - ‬8 min walk
  • ‪izi Cafe - ‬6 min walk

About this property

Diamond Westlake Suites

Luxury aparthotel with 2 restaurants and area shuttle service
Diamond Westlake Suites features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VND 800000 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury aparthotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
Each apartment is soundproofed and features a kitchen and space to spread out with a separate bedroom, a dining area, and a sitting area. Guests can expect to find 55-inch LCD TV with satellite channels and a DVD player, along with free WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, and slippers. Other standard amenities include a washer/dryer, a fireplace, and a coffee maker.
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Toaster
  • Toaster oven

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 150,000 for children
  • 2 restaurants
  • A poolside bar
  • Dining table
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 800,000 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • CD player
  • DVD player
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free bottled water
  • Free local calls
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • On a lake

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf driving range
  • Gym
  • Mini golf
  • Racquetball/squash
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 167 units
  • 5 floors
  • 8 buildings
  • Access via exterior corridors
  • Banquet hall
  • Bicycle rentals
  • Built in 1998
  • Cleaning products are eco-friendly
  • Garden
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 800000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 800000 per vehicle (one way)
  • Rollaway bed fee: VND 800000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Sedona Hanoi
Sedona Suites Aparthotel
Sedona Suites Aparthotel Hanoi
Diamond Westlake Suites Aparthotel Hanoi
Sedona Suites Hanoi Aparthotel
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Hanoi
Sedona Suites Hanoi
Diamond Westlake Suites Hanoi
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Aparthotel Hanoi

Frequently asked questions

Are free cancellation options available at Diamond Westlake Suites?

Diamond Westlake Suites provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do within easy reach of Diamond Westlake Suites?

This aparthotel is situated in Tay Ho, just steps from West Lake. You'll also find Hoan Kiem Lake and Ho Chi Minh Mausoleum within a short drive.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Does Diamond Westlake Suites have a casino?

No, Diamond Westlake Suites doesn't have a casino.

Is there an indoor pool at Diamond Westlake Suites?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Diamond Westlake Suites?

This lakeside aparthotel offers many amenities for couples, including a fireplace as well as an outdoor pool and a poolside bar.

Does Diamond Westlake Suites have a hot tub?

No, but this aparthotel does have a steam room.

Does Diamond Westlake Suites have a restaurant with a breakfast menu?

Yes, Diamond Westlake Suites has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Diamond Westlake Suites allow pets to stay for free?

No, pets and service animals aren't allowed at Diamond Westlake Suites.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Diamond Westlake Suites?

The closest major airport to Diamond Westlake Suites is Noi Bai Intl. Airport (HAN), which is 12.8 mi away (28 minutes by car).

Can I book a room with a balcony at Diamond Westlake Suites?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy lake or garden views.

Reviews

Diamond Westlake Suites Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 298 out of 467 reviews
Rating 8 - Good. 121 out of 467 reviews
Rating 6 - Okay. 34 out of 467 reviews
Rating 4 - Poor. 9 out of 467 reviews
Rating 2 - Terrible. 5 out of 467 reviews

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
오래 되었지만 관리가 잘 되었단 말에 4박을 예약했습니다 우선, 들어가자마자 에어컨 곰팡이 냄샌지 오래되서 나는 냄샌지 퀘퀘한 냄새가 났고 오래되서 그런가보다 이해하고 넘겼습니다 킹베드1, 싱글베드2 방을 예약했는데 그냥 킹베드1, 싱글베드1방에 엑스트라베트 하나 추가해주는거 였습니다 세탁기가 고장나있어서 교체 받았는데 오마이갓 통안에서 썩은내 남… 너무 속상했지만 그런가보다 했는데 결정타 엄청나게 큰 바퀴벌레 거실에서 발견!! 뒤로 하루하루 빨리가길 엄청 바랬습니다 직원들은 친절하나 사진과 너무 동떨어지는 컨디션입니다. 조식도 전날 남은거 다음 날 다시 나오고 소진되면 바뀌는 루틴? 입니다.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sabena

Stayed 7 nights in Jul 2025

10/10 Excellent

Frank, Birmingham

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Yanik

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jack

Liked: Cleanliness, room comfort

Diamond it is!

The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Room comfort

部屋のにおい

部屋の湿気くささだけ改善してほしい。寝られないほどだった。 消臭剤を買ってきて1本使った。 あとは問題なし。スタッフもサービスもちゃんとしています。
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicola

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

CESAR EDUARDO DEL

Traveled with partner
Liked: Cleanliness
Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
Stayed 14 nights in Apr 2025

10/10 Excellent

Mrinlaini

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Harish

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean spacious, and quiet apartment. Friendly staff and good access to supermarkets, pharmacy and spas.
Stayed 9 nights in Mar 2025

6/10 Okay

Kimberly

Traveled with family
Disliked: Amenities, property conditions & facilities
bathroom needs update with better ventilation other than open the windows which is on the hallway side and no screen which allows bugs to get in. staff is very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Mar 2025

6/10 Okay

Kimberly

Liked: Cleanliness
it’s an older complex and away from the busy areas if you want quiet place. kitchen tools need upgrade such as cleaner tea pot with longer power cord., need to keep extra toilets paper at all time. shower curtain doesn’t work because it is splashing all over. need to upgrade to a modern bathroom employees are very attentive and quick.
Stayed 1 night in Mar 2025

8/10 Good

Kandice

Stayed 2 nights in Feb 2025

6/10 Okay

Brendan

Traveled with family
Liked: Cleanliness
Disliked: Amenities
It was ok. Far away from alot of stuff. We got a room with a washer and dryer to wash our clothing. Dryer function was broken and just steamed our clothing really hot and clothing was totally soaked even after a full day attempting to dry.
Stayed 2 nights in Feb 2025

8/10 Good

Natalie

Liked: Cleanliness, property conditions & facilities
Nice hotel. Very quiet. Not cloae to any of the attractions or old quarter eating hub but was good for us for one night close to the airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Janne

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Great. Highly recommend.
Stayed 2 nights in Dec 2024

6/10 Okay

Akhilesh

Liked: Cleanliness, room comfort
pls keep an electric kettle in the kitchen for tea coffee...the plastic container to heat water was not good and also was too big and heating water in plastic is not healthy
Stayed 3 nights in Dec 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An oasis of tranquility in the middle of busy and chaotic Hanoi.
Stayed 4 nights in Dec 2024

10/10 Excellent

Manu

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 5 nights in Nov 2024

4/10 Poor

Navodit

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This propery is OK at best. Its very old and can really use a revamp.
Stayed 1 night in Nov 2024

10/10 Excellent

Sung Min

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024