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Box Hotel

3.0 star property
Hotel with 20 restaurants, steps from Quan Chuong Gate

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Photo gallery for Box Hotel

Bed in 6-Beds Shared Dormitory | In-room safe, blackout drapes, soundproofing, free WiFi
Property amenity
Body scrubs, manicures and pedicures, massages
Comfort Triple Room | In-room safe, blackout drapes, soundproofing, free WiFi
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
16 Hang Buom Street, Hoan Kiem District, Hanoi, 8443
  • Place, Quan Chuong Gate
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Comfort Shared Dormitory

In-room safe, blackout drapes, soundproofing, free WiFi

Comfort Shared Dormitory

  • City view
  • Sleeps 1
  • 6 Twin Bunk Beds

About the neighborhood

Hanoi

Located in Old Quarter, Box Hotel is adjacent to Quan Chuong Gate and within a 10-minute walk of other popular attractions like Dong Xuan Market. This 3-star hotel has 18 rooms and welcomes guests with 20 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Quan Chuong Gate - 2 min walk - 0.1 miles
  • Dong Xuan Market - 3 min walk - 0.2 miles
  • Hoan Kiem Lake - 7 min walk - 0.4 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 8 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪AHA Cafe Đào Duy Từ - ‬1 min walk
  • ‪Tom's Bar - ‬1 min walk
  • ‪Phở Xào Bắp Bò Hàng Buồm - ‬1 min walk
  • ‪Sportivo - ‬1 min walk
  • ‪Cái Mâm Restaurant - Vietnamese Cuisine & Vegetarian Options 02 - ‬1 min walk

About this property

Box Hotel

Hotel with 20 restaurants, steps from Quan Chuong Gate
Guests of Box Hotel enjoy features like a full-service spa, free WiFi in public areas, and spa services. For transportation, you can make use of an airport shuttle (available 24 hours) for VND 360000 per vehicle one-way, as well as an airport shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include a computer station, free newspapers, and laundry facilities.
Guests can stay connected with free WiFi and wired Internet. Other standard amenities include free newspapers, safes, and free toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and manicures and pedicures.

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  • Free WiFi
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$25 nightly
The price is $27
Nov 15 - Nov 16
Total with taxes and fees
Dream Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • 20 bars/lounges
  • 20 coffee shops/cafes
  • 20 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Body scrubs
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Free daily newspapers
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 360000 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:30 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Box Hotel Hanoi
Box Hanoi
Box Hotel Hotel
Box Hotel Hanoi
Box Hotel Hotel Hanoi

Frequently asked questions

Are free cancellation options available at Box Hotel?

Box Hotel provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Box Hotel?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find West Lake and Hanoi Opera House within a short drive.

Is there parking available at Box Hotel?

No, there isn't parking available at the hotel.

Is there a spa at Box Hotel?

There is a full-service spa available for guests to enjoy and services include massages, body scrubs, and mani/pedis.

Does Box Hotel feature a casino?

No, Box Hotel doesn't have a casino.

Is there an indoor pool at Box Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Box Hotel?

There are plenty of amenities for couples at this hotel, including 20 bars, 20 restaurants, and a full-service spa.

Are there hot tubs at Box Hotel?

No, there isn't a spa tub at this hotel.

Does Box Hotel have a restaurant with a breakfast menu?

No, Box Hotel doesn't have a restaurant that serves breakfast.

Does Box Hotel allow pets to stay free of charge?

No, pets aren't allowed at Box Hotel.

Does Box Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Box Hotel?

The closest major airport to Box Hotel is Noi Bai Intl. Airport (HAN), which is 15.6 mi away (23 minutes by car).

Are there rooms with balconies at Box Hotel?

Yes, some guestrooms at Box Hotel offer a balcony and may feature city views.

Reviews

Box Hotel Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

4.6/10

Amenities

7.2/10

Property conditions & facilities
Rating 10 - Excellent. 16 out of 76 reviews
Rating 8 - Good. 33 out of 76 reviews
Rating 6 - Okay. 18 out of 76 reviews
Rating 4 - Poor. 6 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Located in the action spot. Lots of Western tourists, bars, restaurants. Noise, cars, loud speaker blaring someone doing anoucements, music, bass pounding through the walls of room. No locker key for lockers in room. Air conditioner did not turn on. Sink in bathroom barely drained.
Stayed 1 night in Jan 2020

8/10 Good

Alize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and lovely staff if you get a room it’s super cool and literally a wooden box!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is located center of the Hanoi ,rooms r clean..
Stayed 2 nights in Mar 2019

8/10 Good

Jared

Liked: Staff & service, property conditions & facilities, room comfort

Cheap stay.mp

For the price it was worth it. I booked the private two bedder for myself. It’s a tiny room which makes for an interesting experience for a hostel first timer. Front desk was really friendly. Good food nearby. Room floor was swept however there was visible accumulation of dust in the corners and along the threshold of the doorway. Otherwise beds were clean, bathroom was clean and dry when I got there in the evening. Oh! Beds are also long so it’s perfect even for those who are 6’2”...
Stayed 1 night in Nov 2018

2/10 Terrible

Ferne, Scotland, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had a good location. Beside this the hotel was very disappointing, leaking roof, broken WiFi, tiny rooms, flooded toilets/shower- overall lack of hygiene.
Stayed 4 nights in Oct 2018

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities

Cheap and cheerful

The room was basic but functional. The reception staff were lovely but the room was not cleaned while we were there.
Stayed 2 nights in Jul 2018

2/10 Terrible

E, Baltimore, MD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst experience ever

I needed a place where my friend and I could keep the luggages and rest for an hour or two before our midnight flight. We booked a private room for two people and the space was tight but just as described and be seen in the photos. I usually don't write a review but this hostel's condition was the WORST I've ever seen. The AC unit looked like it was never cleaned and was not cool enough at all. I found hair on the bed sheets. Forget about the bathroom locks, the door doesn't even fit to be closed!! It really felt like the showers and toilets weren't cleaned for at least three days(I didn't intend to shower anyway luckily). There were wet towels on the bathroom floors(imagine using these on your skins even if they are cleaned!) and half-used travel-sized bottles everywhere on the shelves. Also, the staff forgot to tell us that we needed to return the room key AND the AC remote control when we check out, so we had to run all the way to the room again. If you want a place to drop your luggage, this might be okay, but seriously, you get what you pay. However, if you are thinking about sleeping here, booking this hostel will guarantee the worst travel experience.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly helpful staff. Rooms are small but it's what you expect and what you pay for!
Stayed 3 nights in Jun 2018

6/10 Okay

Kaitlyn, Utah

Liked: Staff & service

It's literally a bed in a box.

If you're looking for a quick place to rest this is a great solution. If you're wanting a place to hang and relax this is the worst solution. There is hardly any room to even change clothes or turn all the way around. But great if you need to crash.
Stayed 1 night in Mar 2018

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hostel

While the room is undeniably small, you do get your own twin room with air con, comfortable clean beds and in the middle of the old quarter. We stayed here three separate occasions because of the price and comfort.

6/10 Okay

Briton, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities

A Briton in Asia

Staff were very friendly and welcoming. Beds are small but reasonably comfortable. Area is full of life and a great experience. Hotel "Tour Guide" was unfortunately more interested in her sales/commission rather than actually helping me with travel advice. Overall, a great stay!
Stayed 6 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Amazingly friendly staff - it’s like being embraced in a family at this hostel. Equally, you can choose to remain distant from that but yet still get the excellent customer service they offer. Tour booking from there was exceptional and the guides were friendly, funny and informative.
Stayed 6 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bed, a little hard but plenty of space. Little locker for your valuables in your bed space and a larger one, as you walk in, for your luggage. I liked that each bed had a roller blind for privacy as well as a light and electric sockets. The area it is in is unfortunately loud and noisy otherwise great stay.
Stayed 1 night in Jan 2018

6/10 Okay

hayl, uk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Very basic

Tiny box room with very small mattress like something off a xunbed so was rock hard. Staff friendly and the location is excellent with bars and shops all around..bathroom tiny and had to wait an hour to use it o morning.
Stayed 1 night in Dec 2017

4/10 Poor

hayley, uk

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Friendly staff

First of all location is excellent room is small and mattress is super thin like of a beach not good.staff really friendly. Bathroom was dirty and tiny.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Reception was very friendly. Very good free coffee. But bathrooms could be a lot cleaner.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Ivan, croatia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hostel in old quarter city, good privacy

I really recommend anyone who is seeking for a good sleep and privacy.
Stayed 1 night in Nov 2017

10/10 Excellent

Ivab, Croatia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable hostel, more privacy than others.

Hostel is nice and quiet, for anyone looking for good sleep, fully recommend!
Stayed 1 night in Nov 2017

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yeah, just give her a go

Same as last time, this place is comfy and cheap, the staff are chillers who speak English well enough and it's right in the centre of what's going down in Hanoi. Just give it a crack, mad spot.
Stayed 3 nights in Jun 2017

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities

I mean yeah, she's 'right.

Box hotel is very adequate in a hostel, it's quiet for the most part, although Friday to Sunday there is the street markets which pump music until 12 but it's right there as well so the location is great. Blankets were changed every day as well as a clean towel too and floors/rubbish cleaned. Free breakfast was toast, eggs and some bacon which is totally sweet and free coffee and tea when ever you want too. All in all, enjoyable stay and cheap enough too.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
overall it was nice. I met many nice people and the place was conveniently located. however there are cons to being right smack in the middle of town - the noise. both traffic and loud music from the surrounding bars. the staff were nice enough, and were willing to help with some requests (asking for room change, fixing the at-times shoddy wi-fi, and giving extra toiletries). overall a pretty good experience.

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness

Convenient location but not a fan of the bed

Dirty bed - LOTS of black hairs? Make sure you check when you get to the room and ask them for new sheets if necessary. There are other hotels in the area where you can get a full-sized room and private bathroom for only like 2 USD more - definitely worth it. Also bed is hard if you like that, but pillows are nice and soft.