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Azen Lakeside Hotel & Travel

3.0 star property

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Egyptian cotton sheets, premium bedding, down comforters
Reception
Junior Double Room, 1 King Bed, Lake View | Egyptian cotton sheets, premium bedding, down comforters
Terrace/patio
42-inch Smart TV with cable channels, fireplace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
37 Pho Duc Chinh, 1, Hanoi, 100000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Dong Xuan Market
    ‪20 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Safe

Superior Double Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room, Patio, Courtyard View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double or Twin Room, Patio, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, City View

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Double Room, 1 King Bed, Lake View

Junior Double Room, 1 King Bed, Lake View | Egyptian cotton sheets, premium bedding, down comforters

Junior Double Room, 1 King Bed, Lake View

  • Lake view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Double Room, Lake View

A hotel room with a bed, a desk, a chair, and a view of the city.

Luxury Double Room, Lake View

  • Lake view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Triple Room, Courtyard View

Premium Triple Room, Courtyard View | Egyptian cotton sheets, premium bedding, down comforters

Premium Triple Room, Courtyard View

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Premium Quadruple Room, Courtyard View

Premium Quadruple Room, Courtyard View | Egyptian cotton sheets, premium bedding, down comforters

Premium Quadruple Room, Courtyard View

  • 431 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Hanoi

Located in Ba Dinh, Azen Lakeside Hotel & Travel is adjacent to West Lake and within a mile (2 km) of other popular sights like Dong Xuan Market. This 3-star hotel has 32 rooms and welcomes guests with 10 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • West Lake - 2 min walk - 0.1 miles
  • Tran Quoc Pagoda - 7 min walk - 0.4 miles
  • Dong Xuan Market - 20 min walk - 1.1 miles
  • Ho Chi Minh Mausoleum - 5 min drive - 1.2 miles
  • Hoan Kiem Lake - 6 min drive - 1.4 miles

Getting around

  • Hanoi Long Bien Station - 6 min drive
  • Ga Co Loa Station - 17 min drive
  • Noi Bai Intl. Airport (HAN) - 32 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Circle K - ‬2 min walk
  • ‪The Summit Bar - ‬3 min walk
  • ‪Sofitel Plaza Hotel - ‬3 min walk
  • ‪Cộng Càphê - ‬1 min walk

About this property

Azen Lakeside Hotel & Travel

Guests of Azen Lakeside Hotel & Travel enjoy features like a full-service spa, free WiFi in public areas, and a business center. You can take advantage of free offsite parking, along with an airport shuttle (available 24 hours) for VND 600000 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include a refrigerator in a common area, laundry facilities, and local meal delivery service.
Guests can expect 42-inch Smart TVs with cable channels, along with free WiFi and wired Internet. Memory foam beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Fireplaces, sitting areas, and free minibar items are other standard amenities. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, Swedish massages, Thai massages, and facials. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • 10 restaurants

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • In a nature reserve

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Grab bar in shower (28 inches high)
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • No elevator
  • Roll-in shower (43 inches wide)
  • Visual doorbell notification
  • Visual fire alarm

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Fireplace
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for VND 300000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 600000 per vehicle (roundtrip, maximum occupancy 0)
  • Rollaway bed fee: VND 300000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Azen Lakeside Hotel Travel
Azen Lakeside & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel
Azen Lakeside Hotel & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel Hanoi

Frequently asked questions

What is there to do around Azen Lakeside Hotel & Travel?

This hotel is situated in Ba Dinh within a 10-minute walk of West Lake and Tran Quoc Pagoda. You'll also find Hoan Kiem Lake and Hanoi Old Town Night Market within a short drive.

How much does it cost to stay at Azen Lakeside Hotel & Travel?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at Azen Lakeside Hotel & Travel on Jul 12, 2026 start from $21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Azen Lakeside Hotel & Travel?

No, there isn't parking at the hotel but you'll find free parking.

Is there a spa available at Azen Lakeside Hotel & Travel?

There is a full-service spa available for guests to enjoy and services include Thai massages, Swedish massages, and body wraps.

Does Azen Lakeside Hotel & Travel have a casino?

No, Azen Lakeside Hotel & Travel doesn't have a casino.

Is there an indoor pool at Azen Lakeside Hotel & Travel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Azen Lakeside Hotel & Travel?

There are many amenities for couples at this hotel, including a fireplace and in-room massages in each guestroom, and some feature lake view.

Does Azen Lakeside Hotel & Travel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Azen Lakeside Hotel & Travel have a restaurant that serves breakfast?

No, Azen Lakeside Hotel & Travel doesn't have a restaurant that serves breakfast.

Does Azen Lakeside Hotel & Travel allow pets to stay for free?

No, pets aren't allowed at Azen Lakeside Hotel & Travel.

Does Azen Lakeside Hotel & Travel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Azen Lakeside Hotel & Travel?

The closest major airport to Azen Lakeside Hotel & Travel is Noi Bai Intl. Airport (HAN), which is 14.1 mi away (32 minutes by car).

Can I book a room with a balcony at Azen Lakeside Hotel & Travel?

No, there aren't any guestrooms with balconies at Azen Lakeside Hotel & Travel.

Azen Lakeside Hotel & Travel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 10 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
I had a great stay at this Hotel, Location was ideal, Lovely staff, very friendly and polite. Would highly recommend.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Rong Shun

Liked: Cleanliness, staff & service, amenities
I would say that almost all the arrangement are good and their staff are especially friendly. There is also a nearby minimart which I was able to get some food stuff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

winn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room ! Nice and friendly staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
The facility itself is old, with a few minor mechanical/plumbing issues. The staff was great though, very attentive and helpful. Location is very close to West Lake.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Kim Hai

Liked: Cleanliness, amenities
At first I was upset because they put us in a room on the lower floor that didn’t have natural light. The room itself was also poor. It was smelly, the toilet was smelly, some pillows were smelly, and the shower area would flood when bathing. But then the receptionist help to change me to higher floor with sunlight and I’m happy. I’m lucky, you may not be. Amenities: Towel, toothbrush, slippers all provided. Shampoo and soap also dont lather well so my hair can still stink afterwards. And the bottles aren’t labelled so good luck guessing which is for your hair. Location: short walk to west lake w restaurants and cafe. Going further by taxi is cheap. $1-5 to old quarter, weekend night market, water puppet theatre etc. There’s a (very) small minimart next door for water and snacks. You can collect water at first floor also. We took two tours and tour bus pick up point is just behind the hotel although you will be the earliest pick up before bus circles old quarter. Counter staff always helpful to complaints, request to change room and book tours. In short, a 3 star budget friendly place.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Malik

Liked: Cleanliness, staff & service
Disliked: Amenities
The room my wife and I chose was amazing. It had gorgeous balcony view and allowed us to rest and recharge without feeling like we missed a beat of what’s was going on. We chose this area because it’s close to everything but not right in the middle of everything so we could enjoy our time rest in between adventures without having to use ear plugs lol. Theres a beautiful lake right by the hotel. I enjoyed a run there in the morning and it was fun to see how the locals start their day. Here are some things to be mindful of if you pick this property. Just for full transparency when my wife and I first checked in, they mentioned that there was an issue with the room that we had booked and that it wouldn’t be ready until tomorrow due to water leakage. I get it these things happen but it doesn’t change the fact that the flow and rhythm of our trip was taken off coarse. They offered us another room until our room was ready tomorrow but the room obviously wasn’t the premium room we paid for so I asked to be compensated for the difference and what I was initially offered was nothing but change and I felt as if I was being treated unfairly. After much unnecessary back and forth I was finally offered an amount that seemed fair for the inconvenience and we were able to move forward. I would definitely stay here again because after we were able to move through that hurdle, we could enjoy the staff, our room (ready next day just as they said), and beautiful Hanoi. Be back soon.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

HIROYUKI

Liked: Cleanliness, staff & service, amenities
部屋はリニューアルされておりキレイ。 残念なのは基本設計から防音が悪いことだが、コレはベトナムあるあるなので気にしない。スタッフが毎回ドア開けてくれるのも久しぶりで心地よい。
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rei

Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2025