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Holiday Inn Hangzhou Xiaoshan by IHG

4.0 star property

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Photo gallery for Holiday Inn Hangzhou Xiaoshan by IHG

Pool
A modern hotel dining area with marble floors, large windows, and a buffet setup.
A modern hotel with a curved facade, multiple floors, and a prominent sign at the top.
A spacious lobby with a checkered floor, a reception desk, a staircase, and hanging decorative lights.
A hotel room with a large bed, a desk with a computer, a chair, a small table with a plant, and a window with a city view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Shanyin Road, Xiaoshan District, Hangzhou, Zhejiang, 310000
  • Place, Hangzhou Paradise Park
    ‪3 min drive‬
  • Place, Crazy Appleland
    ‪3 min drive‬
  • Place, Hangzhou Polar Ocean World
    ‪7 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

View from room

Standard Room, 2 Twin Beds

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Premium Room, 1 King Bed

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (with Living Area)

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (with Living Area)

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Suite, 1 King Bed (Additional Living Area)

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

A hotel room with two beds, a desk with a television, a chair, a lamp, and a window with curtains.

Premium Room, 2 Twin Beds

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Hangzhou

Located in Xiaoshan, Holiday Inn Hangzhou Xiaoshan by IHG is within a few miles (5 km) of sights such as Crazy Appleland and Hangzhou Paradise Park. This 417-room, 4-star hotel has 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Hangzhou Paradise Park - 3 min drive - 1.9 miles
  • Crazy Appleland - 3 min drive - 2.1 miles
  • Hangzhou Polar Ocean World - 7 min drive - 4.2 miles
  • Hangzhou Olympic Sports Center - 8 min drive - 5.4 miles
  • Qianjiang Century Park - 9 min drive - 6.0 miles

Getting around

  • South Railway Station - 8 min drive
  • People Square Station - 9 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪Molly Tea - ‬13 min walk
  • ‪Grandma’s Home - ‬13 min walk
  • ‪Burger King 汉堡王 - ‬17 min walk
  • ‪McDonald's (麦当劳) - ‬18 min walk
  • ‪Haidilao Hot Pot - ‬20 min walk

About this property

Holiday Inn Hangzhou Xiaoshan by IHG

At Holiday Inn Hangzhou Xiaoshan by IHG, guests have access to a gym, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include a health club and a sauna.

Similar properties

Lobby
Hyatt Place Hangzhou International Airport
Xiaoshan
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 107 reviews
$63 nightly
The price is $68
Aug 16 - Aug 17
Total with taxes and fees
Hyatt Place Hangzhou International Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Circle Bar
  • Coast Cafe
  • Donghai Tang

Things to do

  • Health club
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7,010 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Holiday Inn Hotel HANGZHOU XIAOSHAN
Holiday Inn XIAOSHAN HANGZHOU
Hangzhou Holiday Inn
Holiday Inn Hangzhou Xiaoshan Hotel
Holiday Inn Hangzhou Xiaoshan

Frequently asked questions

Are free cancellation options available at Holiday Inn Hangzhou Xiaoshan by IHG?

Holiday Inn Hangzhou Xiaoshan by IHG provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Hangzhou Xiaoshan by IHG?

As of Aug 4, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hangzhou Xiaoshan by IHG on Aug 9, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Holiday Inn Hangzhou Xiaoshan by IHG?

This hotel is situated in Xiaoshan, close to Hangzhou Paradise Park, Xianghu Tourism Resort, and Hangzhou Olympic Sports Center. You'll also find Hangzhou Polar Ocean World and Crazy Appleland within a short drive.

Is parking available on site at Holiday Inn Hangzhou Xiaoshan by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Hangzhou Xiaoshan by IHG have a casino?

No, Holiday Inn Hangzhou Xiaoshan by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Hangzhou Xiaoshan by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Holiday Inn Hangzhou Xiaoshan by IHG?

Amenities that appeal to couples at this hotel include 24-hour room service, a minibar, and turndown service.

Does Holiday Inn Hangzhou Xiaoshan by IHG have a hot tub?

No, but this hotel does have a sauna.

Does Holiday Inn Hangzhou Xiaoshan by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Hangzhou Xiaoshan by IHG has 2 restaurants, and serves breakfast for a surcharge.

Will Holiday Inn Hangzhou Xiaoshan by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at Holiday Inn Hangzhou Xiaoshan by IHG.

Does Holiday Inn Hangzhou Xiaoshan by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Holiday Inn Hangzhou Xiaoshan by IHG?

The closest major airport to Holiday Inn Hangzhou Xiaoshan by IHG is Hangzhou (HGH-Xiaoshan Intl.), which is 14.2 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Hangzhou Xiaoshan by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Hangzhou Xiaoshan by IHG.

Holiday Inn Hangzhou Xiaoshan by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 130 reviews
Rating 8 - Good. 69 out of 130 reviews
Rating 6 - Okay. 23 out of 130 reviews
Rating 4 - Poor. 7 out of 130 reviews
Rating 2 - Terrible. 1 out of 130 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Good service.
Stayed 2 nights in May 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Great location and staff that will are great!

Have stayed here for years. Now that will help put some of my ratings into perspective. Love the location of the hotel. Nearby restaurants are fantastic. Always thought the restaurant did a great job with morning breakfast but the offerings have slipped to be equal to your average 3 Star Chinese Hotel. Expats you see walking around all trying to find something they can or want to eat.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

KAZUOKI

Disliked: Staff & service
only chinese are avairable
Stayed 2 nights in May 2024
Verified review

6/10 Okay

YOUNGHYUN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
노후되어 청결하진 않음. 서비스는 좋음.
Stayed 2 nights in May 2025
Verified review

8/10 Good

MINSEONG

가끔 냉 낭방 안됨
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

SUCHAN

Liked: Staff & service
Disliked: Room comfort
대체적으로 괜찮았지만...난방이 되지 않았습니다!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

changro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

접근성

샤오산 도시 중심의 호텔로서 접근성 좋았다
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Hyunsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good place
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fifth time

The hotel is fine with spacious guest rooms and very friendly and helpful staff.It could do with a refurbishment ,but other than that I have nothing negative to say.
Stayed 4 nights in Nov 2019
Verified review

6/10 Okay

Jenna

Liked: Cleanliness, staff & service, room comfort

Not as expected

The hotel was not as expected, the check in process took a liitle long, not sure why when my reservation had already specified the "suite" I requested. After going upstairs to the rooms we were given I had to go back down because the room didn't have a bath tub which was one of the reasons I booked a suite. We were then given a room with a bathtub but it smelled weird, and unpaired. The plaster around the tub was peeling and the bathroom door wouldn't close unless you pushed and locked it. I think the entire room could do with a bit of updating. The one bright spot was the the bar, restaurant and breakfast buffet staff were very helpful and accomadating. For breakfast we had great service from Pankaj Bora. He was super helpful and very accomadating.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
特にないですが、近くに地下鉄があれば便利ですね。
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Hotel still maintains Holiday Inn standards if a little jaded around the edges. Service in all areas very acceptable. Lobby bar is great for the traveller offering excellent service and a good selection of bar food. Ideally located for local factories. Will stay again!
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Young Joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in Hangzhou

Perfect hotel !!!
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Trinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable for the price

The location is good. The hotel is next to the mall and walking distant to metro. The only problem is the limited choice for foods at the hotel restaurant.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Huai-han

性價比高

地點還可以 旁邊就是商場 性價比高
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Hangzhou

Got in after midnight. Plenty of staff to check in. Check out was easy, too. Great selection for breakfast.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Sanghyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
비즈니스 호텔로서 깔끔함
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and great room size
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
비즈니스 호텔로 추천할 만함
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

SECIL

Liked: Cleanliness, property conditions & facilities, room comfort

Too noisy!

Our check-in was too long. They couldn't figure out our reservation. The hotel is okay with its clean and comfy rooms. However, I was woken up by the awful noise which was coming just outside my window. There is a big construction going on and it starts at 6 am. I do not recommend that you stay in this hotel before it ends.
Stayed 1 night in May 2018
Verified review

6/10 Okay

Peiching

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
因為下雨 要借傘 也沒有 酒店的前台 訓練有差
Stayed 1 night in May 2018
Verified review

8/10 Good

Yuan Kun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and comfortable. Check in and check out were fast and smooth.
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel, pulito e confortevole. Presente piscina e ristorante.
Stayed 2 nights in Nov 2017

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