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ibis Hamburg City

3.0 star property
Hotel with a restaurant, 8-minute walk to Moenckebergstrasse

Choose dates to view prices

Photo gallery for ibis Hamburg City

Terrace/patio
Bar (on property)
Exterior
Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
Amsinckstr. 3, Hamburg, HH, 20097
  • Place, Moenckebergstrasse
    ‪7 min walk‬
  • Place, Hamburg City Hall
    ‪16 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪3 min drive‬
  • Airport, Hamburg (HAM)
    ‪15 min drive‬

Room options

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Room, 1 Double Bed (New Sleep Easy Concept)

8.6 out of 10
Excellent
(45 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Room, 2 Twin Beds

8.0 out of 10
Very good
(8 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(10 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

  • Sleeps 4
  • 2 Double Beds

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Exterior

Holiday Inn Hamburg - City Nord by IHG

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  • Free WiFi
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8.8 out of 10, Excellent, 1,001 reviews
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About the neighborhood

Hamburg

Located in Hamburg-Mitte within a short walk of Moenckebergstrasse, ibis Hamburg City is within a mile (2 km) of other popular sights such as Mehr!-Theater am Großmarkt. This 252-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Moenckebergstrasse - 7 min walk - 0.4 miles
  • Mehr!-Theater am Großmarkt - 8 min walk - 0.5 miles
  • Hamburg City Hall - 16 min walk - 0.9 miles
  • Miniatur Wunderland - 2 min drive - 0.9 miles
  • Elbe Philharmonic Hall - 3 min drive - 1.3 miles

Getting around

  • Steinstrasse U-Bahn - 3 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 30 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Viva Cantina - ‬1 min walk
  • ‪Bus Stop - ‬10 min walk
  • ‪RoofDrop Bar - ‬1 min walk
  • ‪The Garden's Table - ‬2 min walk

About this property

ibis Hamburg City

Hotel with a restaurant, 8-minute walk to Moenckebergstrasse
Guests of ibis Hamburg City enjoy free WiFi in public areas, a business center, and a terrace. Self parking is offered for EUR 19 per night. The front desk is staffed 24 hours a day to help with securing valuables and access to locker space. This smoke-free hotel also has a garden.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Other standard amenities include hair dryers, safes, and phones. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Exterior
Prize by Radisson, Hamburg City
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 984 reviews
$68 nightly
The price is $73
Nov 9 - Nov 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Shopping mall

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 16 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

Frequently asked questions

Are free cancellation options available at ibis Hamburg City?

Ibis Hamburg City offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do close to ibis Hamburg City?

This hotel is situated in Hamburg-Mitte within a 10-minute walk of Moenckebergstrasse, CHOCOVERSUM, and Museum of Arts and Crafts Hamburg. You'll also find Hamburg City Hall and Miniatur Wunderland within a short drive.

Is there parking available at ibis Hamburg City?

Yes, parking is offered for EUR 19 per night. Accessible parking is also available for guests.

Does ibis Hamburg City feature a casino?

No, ibis Hamburg City doesn't have a casino.

Will I find an indoor pool at ibis Hamburg City?

No, there is no indoor pool at this hotel.

Is ibis Hamburg City a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Are there hot tubs at ibis Hamburg City?

No, there isn't a spa tub at this hotel.

Does ibis Hamburg City feature a restaurant that includes a breakfast menu?

Yes, ibis Hamburg City serves buffet breakfast on weekday mornings for a surcharge from its restaurant.

Will ibis Hamburg City allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at ibis Hamburg City for a fee of EUR 16 per pet, per day.

Does ibis Hamburg City have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from ibis Hamburg City?

The closest major airport to ibis Hamburg City is Hamburg Airport (HAM), which is 7.5 mi away (30 minutes by car).

Are there rooms with balconies at ibis Hamburg City?

No, there aren't any guestrooms with balconies at ibis Hamburg City.

ibis Hamburg City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 301 out of 1008 reviews
Rating 8 - Good. 531 out of 1008 reviews
Rating 6 - Okay. 145 out of 1008 reviews
Rating 4 - Poor. 18 out of 1008 reviews
Rating 2 - Terrible. 13 out of 1008 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great!

Everything was great and exactly as advertised. Clean and comfortable!
Stayed 3 nights in Jul 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good property in good location
Stayed 1 night in Jul 2025

10/10 Excellent

Vasileios, Athens

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! everything works, and you don't have to think or complain about anything! windows very well insulated, you can't hear anything from the streets outside.
Stayed 3 nights in Jun 2025

6/10 Okay

seza

Traveled with group
Liked: Cleanliness, property conditions & facilities
We liked the location, it was walking distance to the city center and all kinds of transportation. However the rooms were very small and customer service was poor. They would direct you by hand gestures instead of saying to go right or left and for how many blocks. We had to ask random people for directions.
Stayed 2 nights in Jun 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideally located for our travel plans, language was not a problem all the staff were excellent
Stayed 2 nights in Jun 2025

6/10 Okay

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No desk in the room so had to usea plastic chair
Stayed 2 nights in Jun 2025

2/10 Terrible

Sara

Stayed 1 night in Jun 2025

8/10 Good

Zayn

Liked: Cleanliness, amenities, property conditions & facilities
Decent but the front desk lady had a bit of an attitude
Stayed 1 night in May 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except for the heating control. According to the label on the thermostat you can only adjust the temperature by one or two degrees from the central heating system. Our room was too warm all the time
Stayed 4 nights in May 2025

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Surrinder

Stayed 4 nights in Apr 2025

8/10 Good

Gerhard Friedrich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Unterkunft in günstiger Verkehrslage, trotzdem ruhig
Stayed 1 night in Mar 2025

10/10 Excellent

Livier

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, location & staff, but a bit basic.

Nice hotel in easy walking distance of U1 line and with helpful staff but you have to go down to Reception to get an iron and ironing board and pay a refundable €10 deposit and the luggage store is lockers that cost you €2. No tea or coffee making facilities in room and pretty basic all in one shampoo/conditioner/body wash.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gregor

Stayed 2 nights in Oct 2024

8/10 Good

Sabine

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk and bar personnel. Helpful and friendly. 2nd time cleaning staff do away with hygiene items. This time it was my shower cap. Last ibis in Munich it was my entire wash bag that disappeared
Stayed 5 nights in Jan 2025

8/10 Good

Elyasudin

Stayed 3 nights in Jan 2025

8/10 Good

Graham

Traveled with partner
Liked: Amenities, property conditions & facilities
Comfortable and nice bar
Stayed 3 nights in Dec 2024

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for work, very friendly staff.

Great service, very helpful and friendly staff. Great location for the Messe and HBF, I would visit again for work. The mattress was good but not excellent.
Stayed 2 nights in Oct 2024

8/10 Good

WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay, but just a couple of small suggestions: it would be great to have a kettle in the room for convenience, as going down to reception for hot water/tea was a bit of a hassle. Also, the hair dryer being fixed in the bathroom made it tricky when someone was using the shower.
Stayed 3 nights in Oct 2024

6/10 Okay

Cynthia

Traveled with family
Overall, this is an average hotel. However, they need to upgrade their beds. We woke up with stiff, sore backs and bodies from the uncomfortable beds.
Stayed 3 nights in Jul 2024

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities
It would be excellent if the hotel had an chatle between airport and station.
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is great, very good location and breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Neil

Stayed 1 night in Jul 2024

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