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ibis Hamburg City

3.0 star property

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Photo gallery for ibis Hamburg City

A modern hotel with a prominent red sign, a clean urban setting, and a clear sky.
Miscellaneous
A modern hotel lobby with a reception desk, seating area, and a red information kiosk.
A buffet area with a wooden counter, various food items, and seating arrangements.
A modern bar area with a curved counter, multiple bar stools, and a seating area with a sofa and chairs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Amsinckstr. 3, Hamburg, HH, 20097
  • Place, Moenckebergstrasse
    ‪7 min walk‬
  • Place, Mehr!-Theater am Großmarkt
    ‪13 min walk‬
  • Place, Hamburg City Hall
    ‪15 min walk‬
  • Airport, Hamburg (HAM)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

A hotel room with a bed, a desk, a chair, a TV, a wardrobe, and a window with curtains.

Room, 1 Double Bed (New Sleep Easy Concept)

8.6 out of 10
Excellent
(58 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, a wardrobe, and a window with curtains.

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)

A bed with white bedding, two bedside lamps, and a red textured wall behind.

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Hamburg

Located in Hamburg-Mitte, ibis Hamburg City is a leisurely stroll from popular sights such as Moenckebergstrasse and Mehr!-Theater am Großmarkt. This 252-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Moenckebergstrasse - 7 min walk - 0.4 miles
  • Mehr!-Theater am Großmarkt - 13 min walk - 0.7 miles
  • Hamburg City Hall - 15 min walk - 0.8 miles
  • Miniatur Wunderland - 20 min walk - 1.1 miles
  • Elbe Philharmonic Hall - 4 min drive - 1.3 miles

Getting around

  • Steinstrasse U-Bahn - 3 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 40 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪dean&david - ‬8 min walk
  • ‪Tunnel Döner Station 1 - ‬7 min walk
  • ‪Vincent Vegan - ‬8 min walk
  • ‪RoofDrop Bar - ‬1 min walk

About this property

ibis Hamburg City

Guests of ibis Hamburg City enjoy free WiFi in public areas, a business center, and a terrace. Self parking is offered for EUR 19 per night. The front desk is staffed 24 hours a day to help with securing valuables and access to locker space. This smoke-free hotel also has a garden.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Other standard amenities include hair dryers, safes, and phones. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Shopping mall

Family friendly

  • Dining table
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Dining table
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 16 per pet, per day
  • Dogs only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

Frequently asked questions

Are free cancellation options available at ibis Hamburg City?

Ibis Hamburg City offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at ibis Hamburg City?

As of Jul 17, 2026, prices found for a 1-night stay for 2 adults at ibis Hamburg City on Aug 2, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to ibis Hamburg City?

This hotel is situated in Hamburg-Mitte within a short 17-minute walk of Hamburg City Hall and also 20 minutes on foot from Miniatur Wunderland. You'll also find Elbe Philharmonic Hall and Reeperbahn within a short drive.

Will I be able to park at ibis Hamburg City?

Yes, parking is offered for EUR 19 per night. Wheelchair-accessible parking and bicycle parking are also available.

Does ibis Hamburg City feature a casino?

No, ibis Hamburg City doesn't have a casino.

Will I find an indoor pool at ibis Hamburg City?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at ibis Hamburg City?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include a city view.

Are there hot tubs at ibis Hamburg City?

No, this hotel doesn't have a spa tub.

Does ibis Hamburg City feature a restaurant that includes a breakfast menu?

Yes, ibis Hamburg City serves buffet breakfast on weekday mornings for a surcharge from its restaurant.

Will ibis Hamburg City allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at ibis Hamburg City for a fee of EUR 16 per pet, per day.

Are there connecting rooms at ibis Hamburg City?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from ibis Hamburg City?

The closest major airport to ibis Hamburg City is Hamburg Airport (HAM), which is 7.7 mi away (40 minutes by car). Another top airport is Hamburg Finkenwerder Airport (XFW), which is located 14.7 mi away (43-minute drive).

Can I book a room with a balcony at ibis Hamburg City?

No, you won't find guestrooms with balconies at ibis Hamburg City.

ibis Hamburg City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 306 out of 1000 reviews
Rating 8 - Good. 511 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, good location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cesar

Good location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Good position, clean room friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vasileios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice in Hamburg, always delivers!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Mrs. Xenia M.

Liked: Cleanliness, staff & service, amenities
Clean rooms, silent - great stay!
Stayed 1 night in Nov 2025
Verified

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very friendly staff, great breakfast, good location.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Shelden

Liked: Cleanliness, staff & service, amenities
staff were very friendly, room was great. Hotel is in a good location.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was very friendly
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lewis Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Staff where very friendly, location just outside the city centre but easy to get U barn to anywhere around hamburg I will definitely stay there again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is great, very good location and breakfast.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

stephanie

Disliked: Staff & service, amenities, property conditions & facilities
staff was rude - they charge you to hold luggage before you check in - not the nicest street a bit sketchy and the employees all smoke right outside the door - but behind the hotel is much nicer area - the room was clean i will give it that
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Ideally located for our travel plans, language was not a problem all the staff were excellent
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good property in good location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Hayrettin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Adriaan

Liked: Staff & service
Location was good, walking distance of the city centre and public transport
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and highly recommend

Great location near all transport links, staff super helpful and friendly. Good windows for noise reduction, Great they have bikes to hire. Beds comfortable, pillows not so much, very clean, and great areas to hang out in.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very close to the train and bus stations. The reception was pleasant - thank you, Tannaz! The rooms were clean and modern and roomy enough. A great choice.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great!

Everything was great and exactly as advertised. Clean and comfortable!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at the reception as well as at the bar. Nice room with enough space. Easy to be reached.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel within walking distance of the main train station and a short walk to the old section and Hafen City on the water.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Graham

Liked: Amenities, property conditions & facilities
Comfortable and nice bar
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Jan

Disliked: Property conditions & facilities
Be warned: This is one of those hotels, that have a glass door between bathroom and room (Albeit frosted). In addition the door can not be closed withouth making a rather loud noise, as you have to semi-slam it to close. This is not great as you will wake others sleeping when having to use the bathroom during the night.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Zayn

Liked: Cleanliness, amenities, property conditions & facilities
Decent but the front desk lady had a bit of an attitude
Stayed 1 night in May 2025
Verified

6/10 Okay

B

Liked: Staff & service
Disliked: Amenities
The room was very small for 3 adults. It would also be nice to have 3 lots of towels etc in the room as we do not want to share wet towels. Also there was no storage space.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities
It would be excellent if the hotel had an chatle between airport and station.
Stayed 1 night in Jul 2024